Medical Assistant in Ottawa, ON
Unpredictable scheduling, but decent learning opportunity
Was hired for a "full time" position and ended up working an average of 15-25 hours per week. This is a fairly universal experience, according to other staff who are also chronically under-scheduled. They continue to hire and train new staff despite the existing staff already not getting enough shifts. If you rely on full-time hours in order to pay your bills, this job is NOT for you. On a positive note, the work is fairly enjoyable if you like medicine, and my coworkers were all very kind and lovely people. Most of the doctors are very nice as well. It was a great opportunity to gain some hands-on experience in the field, and I would have stayed longer if I could get the hours I needed. If you're considering working here, it's worth it as long as you only want to work part-time.
Great place to learn and grow
This company gives plenty of opportunities to grow and learn. If you want to push yourself to learn, I recommend working here. If you want repetitive simple tasks and prioritize income, then this company is not recommended for you. Have a clear idea of what you are aiming for and how the company can help you learn the skills that will help you get there. When you join the team, actively seek what you want to learn. The most enjoyable part of this job is by far the team members you interact with, and the encouragement you get from management to grow. Fast paced and exciting if you are adaptable and open minded.
Medical Assistant in GTA, ON
Terrible place to work - trust the reviews
This was by far the worst place I have ever worked. I don't even know where to start...
First of all, you are essentially the doctor's problem fixer...for absolutely everything. My duties have ranges from unclogging toilets, to fixing internet connection issues to fixing printers..the list goes on and on. You are doing this all the while you are expected to triage the patients and also be a receptionist. Take into account, you are doing this for MINIMUM WAGE. You can easily find another job that pays you a couple dollars more at a local clinic or even at a hospital. You are working by yourself with the doctor most times, especially in the GTA locations and the only way you can look to others for help is through a WhatsApp group chat, in which you may not even get a response right away. You have no job security here and no certainty for the amount of hours you can get in a work week. In addition to this, if the doctor doesn't want to work one day and they decide super last minute, your shift can be cancelled the day of, or even a couple hours before. It's as if you're 'on-call' the entire time because shifts are not necessarily guaranteed. If working in the GTA locations, I would highly advise not to as well, because you will eventually have to work with the doctor who mainly works at the Grange. He is by far the worst individual to work with. He will yell at you (quite actually raise his voice), be extremely unprofessional towards you, and make you deal with the patients he refuses to see immediately while he plays candy crush in his office (sounds funny now but wait until you get patients yelling at you and then him yelling at you). Long story short...you don't need to put yourself through this unnecessary mistreatment by working here and getting underpaid. Spend the extra time finding a job that pays a couple dollars more and treats you a lot better as an employee. A lot of employees at Appletree Medical Group end up doing this after they have experienced the mistreatment, which accounts for the high employee turnover.
Central Booking Representative in Toronto, ON
Fast-paced and challenging with unfortunately little reward
Working as a central booking representative for a group of medical clinics is essentially you and your team working as a central medical receptionist.
This meant that you would deal with patients every day, all day however they would typically not have the courtesy they might usually have if they were speaking to you in person. A generally high stress job, not due to the work, but due to the abuse you receive from callers on a regular basis. That is nothing special but just a disclaimer for any call center employee.
The work itself was easy enough but you were always busy and often behind.
Unfortunately the team was a bit inconsistent. Often times resources would be spread too thin and the pay was quite low so many employees tended to care little about the job. The manager had a dual role, so they had a completely separate job they had to do on top of managing the call center.
This is not condemnation of the individual people but of the top-down how things were run. The team being overworked and underpaid.
Medical Assistant in Vaughan, ON
Not very professional
Good experience and gained many new skills. The doctor was very kind and always looked out for the medical assistants and staff. Good place to work if you want to get an experience in the medical field.