We am very disappointed to hear about your experience with AppleOne. From your description, it sounds like there was an issue with our service standards, and we did not live up to our “hiring made human” approach.
When presenting a temporary assignment to a potential candidate, in addition to running through the requirements of the position, we issue a written confirmation of assignment. This email not only confirms the summary of job duties, but also details such as the company address, location, hours of work, pay rate, and our contact information in the event that there are any discrepancies. It sounds like this information did not get to you.
We are very concerned that your hands were damaged while on the assignment. Before AppleOne works with any client partners, our in-house health and safety team conducts a thorough client site inspection to ensure all of our client environments are safe. AppleOne has a very strict policy: we will not consider any assignment that puts our candidates’ safety at risk. Additionally our temporary associate on boarding process requires all of our temporary associates to report any and all unsafe acts, conditions, and potential hazards to their supervisor immediately.
Again, we apologize for leaving you with the impression that we are “uncaring and less than honest.” This is completely opposite the experience we try to create for the thousands of temporary associates we work with. If you would be open to discussing your feedback further, we would like to hear from you. Please contact Shannon, our Area Manager for Hamilton, (905) 631-3333. less