Apple Management reviews

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Fantastic Company
Service Technician (Former Employee) –  Toronto, ON27 June 2018
One of the greatest companies to work for. From store level management to corporate level management, everyone has the same vision for the company.

Employee satisfaction is one of their main priorities.

Workplace culture is like non other, you meet so many people from all different walks of life.
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Not a good place to work
Customer Service Representative (Former Employee) –  Peterborough, ON28 May 2018
Days were spent being ridiculed and harassed by customers. Management preferred to push internal problems under the rug instead of dealing with them as they stated they would and fired employees that actually wanted to do their job and make a difference.
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Decent pay without experience
N/A (Former Employee) –  Vancouver, BC19 May 2018
Pros:
The pay is good for little or no experience.
You won't find nicer colleagues.
The gym benefit is comparable to others in the market.
The benefits for health care and medical are great.
Education benefits are offered. *So long as the manager approves of them and grades are achieved; however, I've heard of others being denied this opportunity by the manager and it not being grade-related.


Cons:
You're on your feet all day in a brightly lit store with recirculated air.
Full-time employees must have open availability. This means lack of work/life balance. Family obligations are not seen as a reason to have scheduled time off.
You may work six or seven days in a row. Imagine being in the stores for that many days in a row during the holidays.
Hours may be changed at a moments notice at the store leader's discretion.
Changes in management (much like anywhere else) drastically affect the status quo. It may be challenging for front line managers, but the store employees deal directly with future and existing customers. Keeping those employees happy is detrimental to the company's ecosystem.
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Amazing workplace
Apple Genius (Former Employee) –  Guelph, ON25 April 2018
Great workplace.

Management was poor, and the turn over rate for new hiries was weekly. so that made team work very hard.

work enivroment was great most of my employees that lasted were amazing people and to this day i am friends with them. learn lots.
Pros
learning lots about new technology on a daily basis
Cons
management.
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Awesome workplace
Technical Supervisor (Current Employee) –  County Cork9 February 2018
Lots of benefits, great work hours, lots of discounts, the management really is taking care of their employees, Salary is good as well, own medical staff. Simply great.
Pros
Own Medical facilities, gym, a lot of benefits...
Cons
Too much rain in Ireland
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Overrated
Service Technician (Former Employee) –  Burlington, ON3 February 2018
After about 6 months of working for Apple, you start to realize its just another retail store at its core. Appears nice on the outside, far from it on the inside. Heavy favouritism from management, poor scheduling & overworked staff. You think a company this rich can invest in a decent break room? Instead- its a cold & sterile white room shared with a receiving area that has one table and a sink, hard plastic white chairs you can't even be comfortable in. Everyone walking around fake smiling and pretending to be SO happy and always clapping at just about anything a manager says just so they can get noticed.
It's not all bad beyond that. If you are a fan of Apple devices, then the interactions with customers are genuinely fun, and the days fly by. You will learn a lot of skills based of the sheer number of people you talk to every day. If you can handle through the insane amount of traffic, (good luck at Christmas) and if you can deal with fake management, then you may enjoy it.
Pros
Full benefits, Good discounts, Days go quick
Cons
Poor management, No work life balance, Mentally Stressful
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Very rewarding beneficial job. Candidates must be confident and emotionally strong.
Sales Associate and Technical Specialist (Current Employee) –  Waterloo, ON2 February 2018
Apple is a great company to work for. The benefits are insane for part time employees. I wouldn't suggest this job to someone who is struggling with their identity or who has problems when facing adversity.
Pros
Benefits
Cons
Emotional exhaustion
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My experence
Technical Support Representative (Former Employee) –  Toronto, ON18 January 2018
overall my experience at Apple was good. There were times when it took a toll on my personal life, due to the demands of the business and from the management giving a hard time with work life balance.
Pros
great way to build a network of people and a second family
Cons
clients and staff are demanding on personal and work life
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Relaxing atmosphere, teamwork encouraged and expected
Channel Account Executive, Quebec and Maritimes (Former Employee) –  Canada wide31 October 2017
Great working amongst departments
Management demanding on results and accountability (a good thing)
Creativity is encouraged
Decision making process can be slow
Many learning experiences
Pros
Great products. Awesome working with creative people.
Cons
Competition within
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fantastic
Specialist, technical specialist. (Former Employee) –  Calgary, AB4 September 2017
Apple provides a fantastic environment to work in . The staff and management are fantastic. The management is flexible and understanding.
There is plenty of room to progress and grow.
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An excellent work environment and wonderful benefits
Specialist (Current Employee) –  Vancouver, BC25 August 2017
Apple as a company cares about its employees and will do whatever it takes to help when help is asked. It is never boring and an excellent place to learn new skills. Management changes from store to store however and will highly influence how you enjoy working there.
Pros
benefits, special events
Cons
managers can make it hard
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Not what it used to be.
Employee (Current Employee) –  Montréal, QC4 August 2017
Apple - as a company - remains an absolutely phenomenal institution that pushes human kind to chase our passions and do better by our planet.
Apple Retail in Quebec is not what it used to be.
Bathrooms are always clean.
I learned a lot about people and what causes them stress.
I also learned how to help alleviate that stress - listening.
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Culture change
Genius (Former Employee) –  Calgary, AB3 August 2017
I worked there for 6 years and I saw the culture drastically change for the worse in that time. The stores were run like a family and were very fun to work in. All these changes to a platform that wasnt broken were taken to imporve but didnt really do much
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Apple Retail... Same as any retail
Operations Specialist (Current Employee) –  Montréal, QC31 July 2017
Nothing special. You can do 1 of 3 things... Sell, tech support or management. No room to move to corporate. Management is very selective on who they like and dislike. Salary is good. Good health benefits. Don't expect a rewarding career.
Pros
Health, Dental, Stocks, High pay for what you do
Cons
Management, Retail, Hours
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productive, reliable and accountable
Service Specialist (Former Employee) –  Calgary, AB31 May 2017
while working at apple, there were many opportunities to learn the technical and personal approach to helping a customer, I found very helpful though management and other colleagues sharing their successful approach and wording to properly assist the customer in their decisions.
Pros
freedom to learn
Cons
time restraints
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Great place to work
Senior Technical Support Representative (Former Employee) –  Peterborough, ON24 May 2017
I really enjoyed my time with Minacs Peterborough, especially in Tier 2 CPU. I met many people I will remain friends with for the rest of my life. The work can be demanding and difficult and the customers unruly, but it was one of the best jobs I've ever quit.
Pros
Lots of employee fun stuff
Cons
some brutal managers
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Culture is one sided
Expert (Former Employee) –  Toronto, ON8 May 2017
Apple knows how keep the incentives coming for their employees however use that to their advantage.

The store is a very busy place to work, not enough break times, and very demanding environment.
Pros
good salaries for full time employees
Cons
horrible management and no growth within the company.
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Productive and fun place to work with
Specialist (Current Employee) –  Winnipeg, MB6 April 2017
Great place to work with. Excellent work environment and Professional management. Excellent perks and benefits. Continuous learning and development. Diversified work force.
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Management
Sales Specialist (Current Employee) –  Ottawa, ON31 March 2017
Management is fair and friendly if you have a good connection with them. Favouritism is an issue here, but if you work hard and connect with the managers you will do well
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It was fun working there
Technical Support (Former Employee) –  Toronto, ON27 March 2017
The company policies was not in Favor of employee.
Although the management was friendly and kind.
other co worker just was not friendly may be it because of work environment as every body was busy with their own work so no social activity was there unless some one is your friend.
Pros
cofee tea
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Overall rating

4.2
Based on 5,880 reviews
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