Specialist and Mentor (Former Employee) – Montréal, QC – 19 March 2019
it's Amazing... Apple is considered one of the best Employers in past 10-15 years.. I will say they have a Great % of Retention of their Employees.. Why because they know how to listen and to deliver /provide all the necessities of their employee.
Mac Technician (Current Employee) – Vancouver, BC – 13 March 2019
I've been with the company for eight years now and can honestly say its a great company to work for. Overall the culture of the company is great, respectable values, there is always a team striving to meet everyone of their values. One thing I did find in some stores, is the hierarchy between management and staff. At times, retail managers don't always know how to create a team environment, and aren't always aligned with apple's values. However, there are tools in place to assist staff of all levels to progress and improve their work environment.
Specialist (Former Employee) – Toronto, ON – 15 January 2019
Everyone is very supportive! Place has a great culture and you get to meet a variety of customers. Management is very accommodating during busy times of the year. Employees are treated well including pay and benefits!
Corporate Executive Relations (Current Employee) – Whitby, ON – 14 November 2018
A typical day at work in Executive relations is Responding to inquiries directed to Executives, often involving challenging and sensitive related concerns or situations. Providing root cause solutions and ensuring internal/external investigations are completed with compassion and adhering to privacy legislation.
Genius Administrator (Former Employee) – Waterloo, ON – 1 October 2018
I absolutely loved this job, in all of my positions there. The environment is one where you can absolutely thrive but best if you have no family or outside obligations as in extreme fairness, they will not work to accommodate you for fear of offending your peers.
Full-time Technical Specialist (Former Employee) – Vancouver, BC – 21 September 2018
I was with Apple for almost 4 years. I worked as a Specialist for 2.5 years and had the opportunity to relocate in another province to work as Technical Specialist where I worked for a year.
Hardest part of the job was conflict management where it affected my mental health but management reached out to me in my second store and they offered to put me in more training for conflict management and it helped me so well to grow as a person personally and professionally.
Most enjoyable part of the job was the day to day interaction with people from all over the world and hearing their stories.
I had to quit so I can travel but I would love to come work for Apple again in the future.
Good starting pay, opportunity for advancement, personal and professional growth
Expert (Sales Floor Leader) (Former Employee) – Waterloo, ON – 28 August 2018
This company does not care about your actual job performance at all. Everything revolves around" their culture". The managers are really inexperienced and juvenile. Management likes to look for problems and gossip about staff to other staff and management. This is the worst company I have ever worked for. The pay is good. But it is not worth the harassment.
Customer Service Representative (Former Employee) – Peterborough, ON – 28 May 2018
Days were spent being ridiculed and harassed by customers. Management preferred to push internal problems under the rug instead of dealing with them as they stated they would and fired employees that actually wanted to do their job and make a difference.
N/A (Former Employee) – Vancouver, BC – 19 May 2018
Pros: The pay is good for little or no experience. You won't find nicer colleagues. The gym benefit is comparable to others in the market. The benefits for health care and medical are great. Education benefits are offered. *So long as the manager approves of them and grades are achieved; however, I've heard of others being denied this opportunity by the manager and it not being grade-related.
Cons: You're on your feet all day in a brightly lit store with recirculated air. Full-time employees must have open availability. This means lack of work/life balance. Family obligations are not seen as a reason to have scheduled time off. You may work six or seven days in a row. Imagine being in the stores for that many days in a row during the holidays. Hours may be changed at a moments notice at the store leader's discretion. Changes in management (much like anywhere else) drastically affect the status quo. It may be challenging for front line managers, but the store employees deal directly with future and existing customers. Keeping those employees happy is detrimental to the company's ecosystem.
Service Technician (Former Employee) – Burlington, ON – 3 February 2018
After about 6 months of working for Apple, you start to realize its just another retail store at its core. Appears nice on the outside, far from it on the inside. Heavy favouritism from management, poor scheduling & overworked staff. You think a company this rich can invest in a decent break room? Instead- its a cold & sterile white room shared with a receiving area that has one table and a sink, hard plastic white chairs you can't even be comfortable in. Everyone walking around fake smiling and pretending to be SO happy and always clapping at just about anything a manager says just so they can get noticed. It's not all bad beyond that. If you are a fan of Apple devices, then the interactions with customers are genuinely fun, and the days fly by. You will learn a lot of skills based of the sheer number of people you talk to every day. If you can handle through the insane amount of traffic, (good luck at Christmas) and if you can deal with fake management, then you may enjoy it.
Full benefits, Good discounts, Days go quick
Poor management, No work life balance, Mentally Stressful
Very rewarding beneficial job. Candidates must be confident and emotionally strong.
Sales Associate and Technical Specialist (Current Employee) – Waterloo, ON – 2 February 2018
Apple is a great company to work for. The benefits are insane for part time employees. I wouldn't suggest this job to someone who is struggling with their identity or who has problems when facing adversity.