Apple Employee Reviews

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Corporate Antics
Apple Support - Specialist (Part-time) (Former Employee) –  Toronto, ON3 August 2018
Decent pay, mostly cool, fun coworkers and customers. Working at the Apple Store in the Eaton Centre was one of the most fun jobs I've worked.

The only thing to be aware of is the cliquey nature. If you're not well liked, and don't drink the Apple juice, then the managers won't like you and it will affect the hours you get. They hold things such as full time hours and other benefits over your head, which is not normal for most jobs.

I would recommend this job to a person who's in college or university. Anyone older than this, be cautious as to your expectations. Just because it's a big, well-known company doesn't mean everything they do is right.
Pros
Good pay, fun atmosphere
Cons
Part-time staff are scheduled for 4 hour shifts.
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Fun and enjoyable workplace
Specialist (Former Employee) –  Montréal, QC2 August 2018
I loved working at Apple. It was a very friendly place where you are free to speak your mind. Everyone is welcome and there was no pressure to sell anything.
Pros
Good benefits
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Rewarding
Technical Expert (Current Employee) –  Ottawa, ON23 July 2018
Apple took the industry by storm with the retail stores.
they know how to get things done right. Their resilience to be the best pushes them to be dynamic when it comes to change.
This is reflected in the employees. The employees are also learning, developing and growing everyday when they come into work.
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Great benefits
Preservation & Operations Specialist (Current Employee) –  Vancouver, BC11 July 2018
The benefits are great, employees have many options when it comes to benefits. Enjoy working for a company that invests in development of each employee who would like to learn and grow.
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Fantastic Company
Service Technician (Former Employee) –  Toronto, ON27 June 2018
One of the greatest companies to work for. From store level management to corporate level management, everyone has the same vision for the company.

Employee satisfaction is one of their main priorities.

Workplace culture is like non other, you meet so many people from all different walks of life.
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Incredible opportunity, thriving culture, great benefits, professional and personal growth
Creative Pro/Genius (Current Employee) –  Halifax, NS23 June 2018
Apple makes great products and challenges the status quo. This is evident in their retail space as well. No other retail space have I seen that compares the the high level of care, concern, salary and growth opportunities Apple affords.
Learned lots about myself, met wonderful people and was challenged to grow outside of my comfort zones. Was able to try different roles and see different areas of the store leading to greater opportunity.
The downside is being in a mall. You have to work shifts all over and regularly work weekends and some holidays.
Pros
Work team is a family
Cons
Mall hours
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great company
Sales Specialist (Former Employee) –  Toronto, ON22 June 2018
lots of exciting things going on at Apple.
Would recommend this company to anyone looking to try something new and exciting.
Pay is good.
benefits are great as well
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Overall a great place to work
Mac Specialist (Former Employee) –  Burnaby, BC18 June 2018
If you're interested in Apple products or supporting great customers and colleagues, then you should work at Apple.

Whether you have any technical experience with Apple products or not, they will teach you everything you need to know to enable you to provide a great experience with their customers.
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Productive and organized place
(Service à la clientèle) (Centre D'appel) (Former Employee) –  Montréal, QC13 June 2018
I learned to have a lot of patience with clients and developed a lot of problem solving skills to avoid having customers to repeat themselves. Working at apple helped me to develop multi tasking skills being able to differentiate the types of problems within the device, thus proceeding to troubleshoot.
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goodgood
Technical Support (Current Employee) –  Ottawa, ON13 June 2018
good place to work , friendly
bonus and you can do over time
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Not a good place to work
Customer Service Representative (Former Employee) –  Peterborough, ON28 May 2018
Days were spent being ridiculed and harassed by customers. Management preferred to push internal problems under the rug instead of dealing with them as they stated they would and fired employees that actually wanted to do their job and make a difference.
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Decent pay without experience
N/A (Former Employee) –  Vancouver, BC19 May 2018
Pros:
The pay is good for little or no experience.
You won't find nicer colleagues.
The gym benefit is comparable to others in the market.
The benefits for health care and medical are great.
Education benefits are offered. *So long as the manager approves of them and grades are achieved; however, I've heard of others being denied this opportunity by the manager and it not being grade-related.


Cons:
You're on your feet all day in a brightly lit store with recirculated air.
Full-time employees must have open availability. This means lack of work/life balance. Family obligations are not seen as a reason to have scheduled time off.
You may work six or seven days in a row. Imagine being in the stores for that many days in a row during the holidays.
Hours may be changed at a moments notice at the store leader's discretion.
Changes in management (much like anywhere else) drastically affect the status quo. It may be challenging for front line managers, but the store employees deal directly with future and existing customers. Keeping those employees happy is detrimental to the company's ecosystem.
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Amazing company that recognize inclusivity and diversity.
Specialist (Current Employee) –  Toronto, ON17 May 2018
Must be willing to work on weekends and holidays.
Shift varies from 5 hours to 9 hours per day.
Great job to meet students flexibility and other jobs .
Hires people with a disability in the retail stores
Pros
Excellent employee benefits as part time / full time
Cons
Lack of hours after the Christmas season
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They will bring out your best
Specialist (Former Employee) –  Toronto, ON7 May 2018
I worked in a very busy store, but it was never unmanageable. Their selection process is tough, so if you make it, you know you are working with great people from the start.
Fantastic team atmosphere and great support structure, I learnt something new everyday and the whole experience made me want to work at my best whenever I was there.
It was definitely a job where it was about growing as a person, more so than being a technician or geek.
Pros
Great team atmosphere, many benefits, hard work is rewarded
Cons
Prepare for people not to understand why you love it so much. It is not "working in a shop"
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Productive and a Family-type environment
Payroll Coordinator (Current Employee) –  Malton, ON4 May 2018
I have had the pleasure of working at Red Apple Stores for over a year and I have enjoyed the friendly-well balanced atmosphere they provide to perform my job well.
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Amazing workplace
Apple Genius (Former Employee) –  Guelph, ON25 April 2018
Great workplace.

Management was poor, and the turn over rate for new hiries was weekly. so that made team work very hard.

work enivroment was great most of my employees that lasted were amazing people and to this day i am friends with them. learn lots.
Pros
learning lots about new technology on a daily basis
Cons
management.
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Great company to work for, few flaws.
Technical specialist (Current Employee) –  Ottawa, ON21 April 2018
If you ever have a chance to work at Apple you will experience amazing benefits, good salaries and great coworkers. The culture at Apple is very strict, and Tim Cook really drives for success and results from all his employees. The best part of working for Apple is you get a chance to work with so many great individuals that are very unique.
Pros
Great benefits
Cons
Retail hours
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Typical Call Center Environment
Technical Support Representative (Former Employee) –  Hamilton, ON11 April 2018
Talking to customers was mostly pleasant. The hours were the worst (afternoon shifts). Pay was not equal to the amount of work required.

Hardest part was dealing with incredibly short break times and the bed bugs in the office.
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Challenging and enriching environment
Store Leader / General Manager (Former Employee) –  Quebec7 April 2018
Very rewarding experience. Opportunities to grow in role, work on special projects, and make a difference. Good team work. High pressure and competetive
Pros
Great salary and benefits, Lots of training and development.
Cons
Long hours, stressful, intense atmosphere.
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A company that cares
Technician/Genius/Manager (Current Employee) –  Burlington, ON2 April 2018
If you enjoy working in a fast paced environment where you will have an opportunity to learn about new hardware and software technologies this is a place for you. The pay is competitive but a lot is demanded in return. Overall fair work environment
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Overall rating

4.2
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