Expect to work your butt off
Servive Technician (Former Employee) – Ottawa, ON – 2 January 2017
The overall company is great; monthly get-togethers for employee birthdays, summer & winter parties, and the offer of free swag from time to time.
That said, if you enter a position that regs you to be on-call, you can expect to be in for a world of hurt for the whole week. As the on-call portion is built into your salary, you will end up "paying" the company to work after the first few calls. This one issue alone is the leading cause of the EXTREMELY high turnover rate at the company.
Management/Office folks as a whole are very supportive and will help you as best they can. However, the best they can often equates to nothing short of extreme agitation on your behalf due to lack of experience on their end. Also, if you don't fall into the social clique that makes up a signifigant portion of the PMs, administrative team, and management, then you can expect to never get the real compensation you deserve.
Great feeling of a "family atmosphere"
As long as you fit in the established clique