Personal Support Worker (Former Employee) – Ottawa East, ON – 27 July 2017
Typical day at work: went to work for 7:00 a.M. Continue working until 3;00 pm. Attending to the resident, bathing, assistant in dressing and undressing resdient. Listening to the comlaints, if any.
Through the years I learned to step out of myself and listen to the resident, I showed them love and compassion.
Management: thought I was one of the best psw, they knew. They trusted me with the resident, if there was a problelm I would try and solve the problem or bring to management. The hardest part was lifting the resdient if they fell. I love listening to the resident telling me stories of their past, who they were and what they learned
Dining Room Server (Former Employee) – London, ON – 28 April 2019
There's a handful of problematic people in an otherwise lovely bunch. Unfortunately a few bad attitudes can completely drag down a department and make work unbearable. It doesn't help if we're consistently short staffed and management won't deal with their core problems (cattiness among employees, inability to find new staff at the hiring rate, high turnover). I experienced a personal issue and I was met with nothing with grief. I asked for access to our EAP and was told I would be given the information on my next shift. I was unable to attend work due to a personal issue, I was going through a mental health crisis. I was given nothing but grief and punishment. I can say I'm happy to be free of Amica, but it did teach me alot, and I do miss a lot of my co-workers and most residents, but my mental health was more important.