Amica Senior Lifestyles Employee Reviews

Staff and managers were friendly and helpful especially to new staff. Has a very clean environment. Good ambiance and tasks were not as hard as long term.

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Excellent staff, challenging residents, total lack of managerial skill or insight.

Maintenance (Former Employee) - Windsor, ON - 25 October 2023

Management stays deliberately blind to the issues faced by the staff so they can feign ignorance when called upon to address issues. Amica has an amazing staff which is shown no appreciation or actual recognition for the incredible jobs they do. Amica talks a good game, but the proof is in the doing and they fail across the board. The leadership refuses to own their failures and shortcomings but is more than happy to lay the blame anywhere they can. When Amica was a luxury retirement home it was the best in the industry, it was an exciting invigorating place to work. This is no longer the case as the company is now primarily focused on real estate development as opposed to resident care.

Pros

Good, caring and genuine coworkers.

Cons

Total lack of respect for the duties performed by an overworked and unappreciated staff.

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Jobs at Amica Senior Lifestyles

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It depends who you are working .

Personal Support Worker (Current Employee) - Dundas, ON - 21 October 2023

Right now it is heavy residents now . I learned a lot from former management but our new management has a favouritism And doesn’t accept opinion from their staff specially on my side that I know some stuff about management . The DOW doesn’t listen and accept opinion from the staff . The most enjoyable part of my job when you know

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Productive and fun and excitement

RESIDENT CARE PARTNER (Personal Support Worker) (Current Employee) - Westboro, ON - 28 September 2023

What is the best part of working at the company?They allowed teamMembers to grow their craft What is the most stressful part about working at the company?I think when some teammates have some issues it’s bring negatives vibesWhat is the work environment and culture like at the company?Nice peaceful family oriented friendly What is a typical day like for you at the company?Un stress very well special after you’ve done all your med passes

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Absolutely terrible place to work

Dining Room Server (Former Employee) - Dundas, ON - 3 August 2023

Provide barely any training, always short staffed and managers are extremely toxic. Most people working there are students who are just there to make ends meet for the time being. We would always run out of stock because management can't order the products we need (juices, cereal etc). They will pull you out of your current job to take on other tasks/ jobs so expect to never leave work on time. The residents were lovely and it's sad that they pay so much for such bad service.

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Official response from Amica Senior Lifestyles

15 August 2023

Recently, we took steps to improve the dining experience for our residents at Amica Dundas. Many new team members were hired and several current team members received updated training to optimize dining for those working behind the scenes and the residents enjoying service. These changes have been well received.

Insights into Amica Senior Lifestyles

Based on 125 survey responses

What people like

Clear sense of purpose
Time and location flexibility
Feeling of personal appreciation

Areas for improvement

Trust in colleagues
Fair pay for job
Support from manager

They do not follow their own values.

LPN (Former Employee) - Victoria, BC - 21 July 2023

Unorganized, demanding job, zero positivity, only negative, management is so out of touch. Workload is extreme. Too many patients for little nursing staff. No support from DOW. Suggestions get shot down. Management only cares about MONEY, not the patients.

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Fun place to work

Life Enrichment Assistant (Current Employee) - Calgary, AB - 10 July 2023

Good place to work. Love the residents. Some of the management shouldn’t be in positions of authority. Staff are really nice and the residents are amazing.

Pros

Fun, good wage

Cons

Underappreciated, hard to advance in the company

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A caring environment

RCP (Current Employee) - Barrie, ON - 7 July 2023

I have worked at Amica for seven years it is a great place to work. I feel like I belong.I feel appreciated by the residents and my coworkers. I was off sick for a few days and when I went back to work one of my coworkers ran up to me and said I am so happy that you are back.

Pros

Sick pay

Cons

Stressful at times

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Official response from Amica Senior Lifestyles

15 August 2023

Thanks for sharing your experience! We appreciate the feedback and love to hear that our team members know they are appreciated.

Awesome

PSW/Caregiver (Current Employee) - Toronto, ON - 5 July 2023

What is the best part of working at the company?They’re very responsive and caring about our needs as employees. They’re extremely organized as well. What is the most stressful part about working at the company?Sometimes it’s hard to find a schedule that fits well What is the work environment and culture like at the company?Always courteous and friendly What is a typical day like for you at the company?LotsOf work but constantly learning something new

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Very Misleading

Registered Practical Nurse (Former Employee) - Amica The Glebe - 24 June 2023

Was informed upon being hired of the expectation of the position, only to find out the reality of this position was five times greater and more stressful than informed. Training Nurse looked clearly fed up, insisted I take med pass and help on the cart two hours into the shift. Was told I was "not just going to stand and watch "..This was a first training shift, and I think the word they are not familiar with is called shadowing. The staff leger shows staff who have been fired and are still in the system under the call in schedule platform of the computer for reasons unknown, so the call in scheduling module is very confusing. Was told there would be full staffing on the upper 7 floors and still had to make rounds on each floor because they do document and announce the fall risks and the current falls on each floor, which was totalled to be approximately 25-30 residents. For one Nurse to take on a building of this magnitude with various conditions spread all around the building is not good, and borderline dangerous. Go elsewhere if you can.

Pros

Beautiful facility, very clean, very well kept

Cons

Job demands for one person not acceptable

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Workplace

PSW (Former Employee) - Mississauga, ON - 9 April 2023

Good place to work, loevy staff how things are ran. The residents are such kinda people. The management isn’t the greatest but we make it doable. Id say this Is a good place to start

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Productive and happy work place

RCA (Former Employee) - Vancouver, BC - 3 April 2023

Amica is an assisted living, meaning seniors there are more able and dependent, so just help and guide them for there needs, its less stress but very attentive

Pros

Free lunches

Cons

Less hour and senority

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Productive

Personal Support Worker (PSW) (Current Employee) - Whitby, ON - 24 March 2023

Calm environment that facilitates learning. Diversity, inclusion and equity is a hall mark of Amica. Views of workers are respected and considered in decision making.

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Supportive positive work culture

Wellness (Current Employee) - Ottawa, ON - 17 March 2023

Having been a nurse for over a decade I’ve worked at various retirement chains in different capacities. By far Amica has a reputation of caring for its team members. That was the main reason I decided to accept their offer. I have to honestly say that they have lived up to their promise. This is the most supportive and forward thinking retirement chain I have ever worked for. Being in the health care side of it there are certainly challenges and challenging days that we have all been more aware of like recruitment and retention but when things are hard your not alone. You have people to lean on and to ask for help. Happiest I have been in YEARS.

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Nice place

Maintenance Worker (Current Employee) - Mississauga, ON - 14 March 2023

Very helpful management professional and understanding Great people and place to start your career Never fought senior home could be so nice Very clean and food is amazing

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Good to start

Personal Support Worker (Former Employee) - Dundas, ON - 3 March 2023

Staff PSW are the bestManager are good Work is underpaid because of the cost of living is hight Shift many time are short in staff but Coordinator try to fill the shift PSW and nurses are good. in Assisting living they work in team definitely recommended.

Pros

Appreciation lunches

Cons

You can get overtime

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Good manager, good management

Concierge (Former Employee) - London, ON - 3 March 2023

I worked a amica retirement it was great to work with helpful people. Some times the residents are cranky just coz they're old and moody. But other than that managment is good

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Good place to work

Cook (Current Employee) - Toronto, ON - 20 February 2023

Good working environment, supportive managers, nice people. Can be stressful sometimes when staff calling sick. Wage is a bit low. Steady hours. Staff meals provided for kitchen and dining room staffs.

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Negative atmosphere due to running short handed everyday.

Dining room server (Current Employee) - Dundas, ON - 18 February 2023

Extremely heavy work load due to being under staffed. No appreciation for the the staff that are there and show up everyday. This is all due to lack of management and now that there is new management and we are now unionized their hands are tied. No one that is hired wants to stay due to a negative atmosphere that you feel when you walk in. It's too bad because the residents are just lovely and I do like the actual job .

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Fun workplace

Housekeeping Attendant (Current Employee) - Mississauga, ON - 17 February 2023

A sense of putting a smile on someone's face. People are very accommodating and easily reachable in the event they are needed. Very flexible. We work both independently and ad a team. We help eacpther put ad much ad wr can.

Pros

Convenient hours

Cons

Only part time weekends

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Love working at Amica!

Community Manager (Current Employee) - Hamilton, ON - 11 February 2023

Very happy with my role. The team is a great bunch. The residents have such lovely stories to share. If you like working with people then this is definitely the place for you!

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