Credit Analyst (Former Employee) – Toronto, ON – 23 April 2018
A very unique place to work, you feel at home, respectfull loving colleagues,encouraging superiors, friendly and clean environment with games like table pingpong and the babbyfoot. It was fun working there and i made lots of new friends that are like my family.
Almost every month there is deprtmental free lunch
fixed working hours except from November to January
Outbound Sales Representative (Former Employee) – London, ON – 21 November 2016
• Worked in a team environment, as well as independently • Exceeded individual sales targets every week for an entire quarter • Provided effective first contact customer service and provide effective product knowledge
Productive and great perks working for this company.
Sales Representative/Customer Service (Current Employee) – Oshawa, ON – 13 November 2016
This company is great to work for. Our team leaders are fantastic. Not only they care about us as a person, but also care about how successful we are. They put in extra work to make sure we grow not only as workers but as individuals. This makes us acquire more useful skills to be better at what we do. We have all the help we want and need. Not only does our team leaders help us with that but the whole team is so welcoming and so supportive with whatever you need help with. This company has great benefits for their workers and has a well organized management team. At American Express you learn to be organized, to have attention to detail, and you get all sorts of customer which makes you learn how to handle all sorts of issues or contentment they may have. You really learn how to be motivated to do well for your own success since it affects the whole teams success.
Salesforce developer (Current Employee) – Toronto, ON – 17 September 2016
I had a very challenging work environment where every day was full of surprises with new work. I was lucky to have a team which supported me. I would like to recommend my friends for American Express where they can learn a lot.
Manager (Current Employee) – Toronto, ON – 29 July 2016
Amex is a highly brand conscious company and they expect people to walk and talk a certain way. If you are a little different you won't be promoted. Race matters a lot. Very political, hierarchical and immediate leaders can destroy your career. Everyone is aware of your employee band level. You are openly addressed based on your band level which is ridiculous.
Work life balance is generally respected but that is changing with head count reduction. Amex goes through constant periods of lay offs and restructuring so be prepared to lose your job.
Laziness and incompetence is rewarded especially if you are in marketing. The company has tons of consumer data but doesn't know how to use it, hence, as a single line company it is struggling.
Wouldn't recommend working here especially given they are poor payers. Although, they tremendously improve your soft skills.
Analyst (Former Employee) – Markham, ON – 27 July 2016
Every day was a new challenge which has motivated me to complete the task on time. It was wonderful to be a part of the process where i got the opportunity to coordinate with the different people from different part of the world.
Senior Travel Councellor (Former Employee) – Hamilton, ON – 23 May 2016
taking calls from corporate clients and arranging travel related services for them. it was always a challanging job as most corporate travel needs were last minute and had to look at various contracts and details
Credit Analyst (Former Employee) – Toronto, ON – 19 May 2016
Company is more on budget / $ side and did not care much about the employees value. They rather contracting out to offshore without considering the quality of services. American Express of Canada will never be the same as in the old office of Markham.
Travel Coordinator (Former Employee) – Yonge, ON – 16 May 2016
The worst workplace you 'd ever imagine......
**Working bad hours-accordingly there is no work/life balance **Working weekends & Stat-Holidays **Manipulate with the criteria every quarter to put obstacles in order to pay you the Quarterly -bonus **Ridiculous medical coverage(to squeeze expenses) **Always under stress because of the meaningless Warning letters
Travel Consultant (Former Employee) – Yonge, ON – 13 May 2016
This workplace is very stressful; no normal human-being can hold that place without nervous break-down after 6 months.
You are asked to take one call after the other; they don't care about you as a human-being. And if one of PLATINUM card members wrote a bad survey about you, then they won't pay you the quarterly bonus(even if it is not your FAULT)-it is a way to squeeze expenses. Also, with their ridiculous medical coverage, they won't approve you the drugs prescribed by the doctor; they would ask you to go back to the doctor and ask him for an alternative(a cheaper one)-again to squeeze expenses.
Accordingly, all the promises(bonuses &medical coverage) given to you upon hiring, they were withdrawn bit by bit.