American Express
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American Express Employee Reviews

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I would go back in a heartbeat, although very fasted paced you get great support from experienced agents and coches. You feel like being part of a big family.
Pros
Benefits, corporate environment, rotation scheduling, performance bonuses
Cons
Long commute (downtown Montreal)
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Très bon endroit à travailler. Ils savent faire plaisir à leur employé. Lieu interessent
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I really enjoyed working for this company, the staff were extremely supportive and helpful. I had a great team working with amazing people and was fortunate to have the leaders that recognized my service.
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A good opportunity for those interested in Travel Great travel perks, good training on Sabre could be challenging at times due to lack of professional support of the immediate supervisors
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balanced work life with freedom to prioritize your work. You are able to leverage your experience and provide suggestions and recommendations. Collaborative environment
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I think Amex has one of the best work & life balance environment. personal growth is supported by the senior management. In may 25 plus of working experience I have always noticed the best team work environment which is encouraged and supported by all aspects. if I get another chance I will certainly work for American Express again.
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Canada is a satellite office for technology. Investment has been limited in the last five years. Great salary and benefits. Colleagues are supportive.
Pros
Fairness and collaboration
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A good place to work. Try to complete the company paid courses offered to improve your skills. The work culture is enjoyable and the hours are reasonable.
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Good Work Life Balance. Compensation is lacking, despite extremely aggressive targets. Need to significantly over achieve in order to have a decent take home.
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American Express is a company that strives for excellence in every facet of the business. Quality is everything, and this culture is full of collaboration, efficiency, and challenging employees to develop a holistic understanding of the business. One specific area that is important: is the valuable resources, and the importance that they put on personal development.
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This is the best company you can ever work for - culture is great, it's like a family - there is support, truly, not just on paper; there is collaboration, respect, advancement; pay could be better but that depends where you are.
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despite paying good time off, and high level of professionalism, i want to mention how they taking care of their employees to train them and how they invest in their talents so no wonder highly expected outcomes
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You will have no life. You can't move from your chair. Lack of floor help. High stress. They tried to make you happy by bringing in pizza and donuts for everyone.you're constantly scared of losing your job because of not making requirements. But it's not your fault you can't help if people do not want to buy credit cards or upgrade.
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Very competitive, fun meeting merchant. Work life balance. You have to be a self starter. Enjoyable staff, very independent. Great compensation program.
Pros
Work life balance very independent
Cons
If you don’t go out you will not make money
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Very fast paced / very much restrictive musdt be all hands on deck all the time You must be on top of all of yours tasks and be able to multitask at once There isn't much time.... for downtime so you must be aware of your surroundings as you are only allowed so much time for a break or lunch and if you don't use it you lose it There isn't a lot of interacting as your job will keep you quite busy
Pros
Very fast paced / very much restrictive musdt be all hands on deck all the time
Cons
Very fast paced / very much restrictive musdt be all hands on deck all the time
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productive, effective, efficient, work life balance, good to work here, nice colleagues, good location. Office Politics that is prevalent every organization
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Workplace culture in the Marketing department was fun and lively for the most part. However, management was uncaring, micro-involved and unappreciative of growth and development.
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American Express is indeed one of the best companies in the whole world and I am proud to have been part of the blue box for over 12 years Colleagues are American Express are treated as equal and get a lot of opportunities to develop their personal leadership skills
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Great Place to Work. Good exposure to global enterprise and projects. Very strong senior leadership team. Many opportunities for career changes. Very strong customer service ethic.
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I learned a lot about customer service in a high call volume call centre. Found the culture not to friendly and stressful. The hardest part was meeting sales and call handling metrics. The most enjoyable was achieving their goals. The challenging thing was keeping any conversations business related. The company does not encourage any constructive criticisms, better to be quiet and do your job.
Pros
Learning
Cons
Culture
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A typical day at work to be discussed only in a personal interview. All other opinions regarding workplace culture, management, and what i learned will be further discussed during a job interview.
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