American Express
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American Express Employee Reviews

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Canada351 reviews
Found 351 reviews matching the search
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5.0
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Excellent culture
American Express is a company that strives for excellence in every facet of the business. Quality is everything, and this culture is full of collaboration, efficiency, and challenging employees to develop a holistic understanding of the business. One specific area that is important: is the valuable resources, and the importance that they put on personal development.
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3.0
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Good Work life Balance
Good Work Life Balance. Compensation is lacking, despite extremely aggressive targets. Need to significantly over achieve in order to have a decent take home.
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5.0
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Best company ever to work for - amazing work culture; advanced technology; collaborative, friendly and supportive
This is the best company you can ever work for - culture is great, it's like a family - there is support, truly, not just on paper; there is collaboration, respect, advancement; pay could be better but that depends where you are.
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4.0
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Great environment to shape skills
despite paying good time off, and high level of professionalism, i want to mention how they taking care of their employees to train them and how they invest in their talents so no wonder highly expected outcomes
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1.0
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Horrible place to work
You will have no life. You can't move from your chair. Lack of floor help. High stress. They tried to make you happy by bringing in pizza and donuts for everyone.you're constantly scared of losing your job because of not making requirements. But it's not your fault you can't help if people do not want to buy credit cards or upgrade.
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3.0
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You have to be a self motivator
Very competitive, fun meeting merchant. Work life balance. You have to be a self starter. Enjoyable staff, very independent. Great compensation program.
Pros
Work life balance very independent
Cons
If you don’t go out you will not make money
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3.0
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Very fast paced / very much restrictive musdt be all hands on deck all the time
Very fast paced / very much restrictive musdt be all hands on deck all the time
You must be on top of all of yours tasks and be able to multitask at once

There isn't much time.... for downtime so you must be aware of your surroundings as you are only allowed so much time for a break or lunch and if you don't use it you lose it


There isn't a lot of interacting as your job will keep you quite busy
Pros
Very fast paced / very much restrictive musdt be all hands on deck all the time
Cons
Very fast paced / very much restrictive musdt be all hands on deck all the time
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4.0
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Productive and fun filled environment
productive, effective, efficient, work life balance, good to work here, nice colleagues, good location. Office Politics that is prevalent every organization
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3.0
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Micro-management
Workplace culture in the Marketing department was fun and lively for the most part. However, management was uncaring, micro-involved and unappreciative of growth and development.
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5.0
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Great Employer
American Express is indeed one of the best companies in the whole world and I am proud to have been part of the blue box for over 12 years

Colleagues are American Express are treated as equal and get a lot of opportunities to develop their personal leadership skills
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4.0
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Great Leadership Team
Great Place to Work. Good exposure to global enterprise and projects. Very strong senior leadership team. Many opportunities for career changes. Very strong customer service ethic.
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3.0
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High Stressed Call Centre Environment
I learned a lot about customer service in a high call volume call centre.
Found the culture not to friendly and stressful.

The hardest part was meeting sales and call handling metrics.

The most enjoyable was achieving their goals.

The challenging thing was keeping any conversations business related.

The company does not encourage any constructive criticisms, better to be quiet and do your job.
Pros
Learning
Cons
Culture
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4.0
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Very faced paced, demanding and stressful.
A typical day at work to be discussed only in a personal interview. All other opinions regarding workplace culture, management, and what i learned will be further discussed during a job interview.
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4.0
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Good
Good working at Amex. It was a collaborative environment and people were working together within Technology and Business. Virtual team but very collaborative.
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4.0
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Productive Place
Great culture with opportunities to move within the company and enhance understanding of the company. Management is very friendly and approachable and encourages learning.
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4.0
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Good Experience
Good place to work while finishing college or university. Good managers and colleagues. Would recommend to a friend as a job to gain knowledgeable experience.
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3.0
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Alot of Favortism
Really hard to advance unless your well liked and act like a puppet. Human resources never listened to concerned. Staff did not follow protocol when it came to no cell phones on the floor, dress code became very casual. Breaks and lunchs are Unpaid.
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4.0
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hard worker
bilingual, Spanish and English.
called Amex clients to inform them of changes in their account .Try to get client to upgrade to new type of card. Answered any quesyio
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5.0
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Ambiance de travail formidable
Ambiance amusante tout en restant sérieux. Horaires flexibles. Compréhensifs.
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5.0
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Very satisfying
Very satisfying, work and personal life balance, fun place to work in, business and technology work hand in hand, work place is cool and fun, love the place
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3.0
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Fun workplace with loats of amenities
Fun to work with but never join as a contractor. Make sure you know what you are getting into before you join.

The training was the best part of the job.
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