American Express
Happiness score is 85 out of 100
4.1 out of 5 stars.
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American Express Careers and Employment

Work happiness

Scores based on about 69 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel their work environment is inclusive and respectful of everyone?
Do people feel they often learn something at work?

About the company

  • Founded
  • Company size
    more than 10,000
  • Revenue
    more than $12B (CAD)
  • Industry
  • Headquarters
    New York, NY
  • Link
    American Express website
Learn more


Browse jobs by location

Toronto, ON

5 jobs

Rating overview

Rating is calculated based on 8.6K reviews and is evolving.



Senior Operations Analyst in 2225 Sheppard Ave E North York Ontario M2J 5C2
on 20 November 2022
Productive and fun workplace
It feels just like yesterday I was starting out at American Express and it has been a joy the last 40 years. I have made countless memories and friends over the years through my service. Work doesn’t feel like work when you love what you do and I was fortunate our team became a close knit family. Each one of my team mates have made my time there enjoyable and left me with memories I will remember forever.
Travel Counsellor in Ingersoll, ON
on 21 November 2022
Felt like I was thrown to the wolves
Not for me. Trainers were good. But after that it felt like you were on your own. Too many cranky people and not enough support. Benefits were good but you had to pay… for some people. Just not for me!
Travel and Lifestyle Consultant in Waterloo, ON
on 6 October 2022
Productive and loving place to work
Amex Canada, I strongly recommend for job opportunity in the most desireable work environment, where every one happy to help and support each other. I left Amex for personal reason and will come back again....very soon
Premium Travel & Lifestyle Consultant in Toronto, ON
on 13 September 2022
AMEX review
Working at AMEX is an overall ok experience, it seems that your growth within the company is very limited. It frustrates me that we are constantly pushed to go above and beyond for clients when the salaries they are paying out are incredibly low!! the bare minimum salary should be 47,000 plus shift premiums on top as well.. The bonus structure is also terrible! You are always being pushed to sell more and more and getting crumbs back in commission.. However, there are some good benefits at AMEX such as the free food credit everyday, Nice colleagues to work with, discounts on travel, and good. benefits.. Overall AMEX is a good stepping stone into the industry..
Travel and lifestyle consultant in Toronto, ON
on 10 August 2022
Best work culture in North America
Best place to work! I am always excited to go into the office and work and meet everyone! People are very nice, the company comes up with exciting events and employee engagement programs

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Questions and answers

People have asked 33 questions about working at American Express. See the answers, explore popular topics, and discover unique insights from American Express employees.

See questions about:

  • Interviews
  • Working Culture
  • Hiring Process
  • Benefits
  • Working Environment
  • Working Hours
  • CEO
  • Dress Code
  • Background Check
  • Company Future
  • Job Opportunities
  • Part Time Jobs
  • Promotion
  • Work from Home
  • Work Life Balance

Interview insights

Insights from 272 Indeed users who have interviewed with American Express within the last 5 years.

Favourable experience
Interview is average
Process takes about a week

Interview questions

Strong Customer service experience

Shared on 5 October 2020

Ask me about work experience.

Shared on 16 December 2018

They ask about your life goals and where you are

Shared on 9 November 2018

Common questions about American Express

American Express locations

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