American Eagle Outfitters
Happiness score is 57 out of 100
3.7 out of 5 stars.
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American Eagle Outfitters Employee Reviews

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Canada578 reviews

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3.6Work-life balance

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Fun workplace

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Fun place to work at. Co-workers really make my day go faster. Management however isn’t the best. I would go above and beyond and wouldn’t get the extra pay for it. I would do management type of things like train the new employees and wouldn’t get the extra pay for it.

Pros

60% employee discount

Cons

Unfair pay
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Not worth it minimum wage

The main manager is rude and cold. One manager didn’t even say hi to employees. Get paid minimum wage but have to constantly reach a sales goal and forced to do many tasks. Clothes are bad quality. Would only get one 4 hour shift a week. Which was horrible. Made no income working here.

Pros

Big discount

Cons

No hours, bad pay
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A good place to work for young people

Good place for young people but there is not much room for advancement. Management is a little all over the place but a nice environment. Gain a lot of knowledge about clothes more specifically jeans.

Pros

Good discount

Cons

Not enough hours, management
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Nice retail experience

Worked there as a seasonal sales associate. Gave good experience in a retail environment while also being a laid back workplace. Would recommend as a first job.

Pros

Discount on their products

Cons

Seasonal position
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Good place to work

Good place to work. staff and management is friendly. Very rewarding job if you stick it out the first few months. have to be comfy talking to customers. Very sales driven.
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Excellent/Smart company

Very well organized. Smart upper management. Given all the tools to successfully do your job. Great location. Fun environment. Visuals are incredible.

Pros

All tools are provided to be successful. Employee discount.

Cons

HR could be less bias
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Just good for the discount. You cannot live with 1 shift per week (4hours)

Good environment to work. Co-worker are very friendly.You do not received to many shift during the week.This is not a survival job, just a place where will you have discount if you want to buy clothes there.
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Fun work place

Good place if you are looking for a fixed job in a clean, neat, less noisy environment. They have long extensive hours, therefore we can wear sports/running shoe and they are giving an option to listen to music while working. Its a very good place to work for students and people who are new to canada especially on spouse visa. The people in the place are really nice and caring.Overall kudos to the AEO at courtneypark.

Pros

Lots of snacks and lunches provided daily. Clean and neat place to work.

Cons

Early morning start- at 6am.
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No.

Immature and unprofessional management. They belittle the new staff, and make you feel useless. You are expected to be perfect instantly, which is weird because there is no training. You will want to leave every second you are there. Do not recommend.
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The workplace has the potential be a fun environment.

Your experience there is highly dependent on the competency of your supervisors.As a seasonal employee, it's highly competitive if you plan on getting a permanent part-time position.
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Bonne entreprise en général

Belle culture d'entreprise avec de bonnes valeurs misées sur la diversité et l'inclusion. Être dans l'équipe de gestion a ses avantages mais devient de plus en plus exigent par rapport aux objectifs donnés par la compagnie.

Pros

Augmentation de postes à l'interne, formation, savoir transmis

Cons

Salaires, restructuration de postes, peu d'avantage appart les rabais employé
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Fun Place to work , would never think of leaving

The co-workers are just the best and the job is amazing , you get to draw smiles on people's faces while dressing them! 4 and a half hour shifts , not the best but not terrible either , potential to pick up alot of shifts but not many hours given.

Pros

Amazing Work Environment, Flexible

Cons

Not enough Hours provided
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Upbeat and busy work

Be prepared to talk to many people when working in retail. Being personable is a necessary skill. Being responsible and attentive will also help you succeed. Environment can be a bit competitive, and you will need to push yourself.

Pros

Discounts, point collection, understanding management

Cons

Short shifts, far
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Fun place to work

American eagle is a fun place to work everyone is friendly and you end up making friends very easily. The management does push you to always help customers even when you already talked to them. Other locations management was fine just mine Wasnt the best.

Pros

Good discounts

Cons

Slow paced
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meh

I started and lasted about a week. They have pretty much no training program and none of the employees have much knowledge about anything in the store, including the managers. Everyone was friendly and nice but it was a bunch of teenagers so there was quite a bit of “high school drama”. Other than that the product is good, just a little expensive.

Pros

good product, nice environment

Cons

no training, employees don’t know much
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Management could be better.

Was hired with an amazing manager. 90 days in Store Manager left, and other manager was promoted because they looked good in paper! New store manager was rude over headsets to staff and other managers. We didn't know how they would act when one came into the store. Pre covid was pretty chill. Post covid Sr Mgmt reduced bonus, and increased sales targets. When issues would arise we'd bring it to the attention of Sr. Mgmt nothing was ever done. Same drama just different day! The discount was great. 60% off 10 items every month, the AEO culture was great. If they changed the store manager it would be a worth while place to work, and find someone who believes and trust their staff and leads vs micro-managing them.

Pros

Discounts

Cons

Moody Management
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Good but Competitive Place to Work

Very professional and energetic brand to work for, however the sales culture is very competitive and there is little forgiveness when one doesn't meet performance standards.

Pros

Fun atmosphere, youthful coworkers

Cons

Competitive sales, everyone is a teenager
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Bad job

Bad job, low pay, hires young high school students who don’t know how they should and should not be treated. Management is not pleasant to work with. Unpaid breaks.
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Stressful place of work with lots of gossiping, underappreciation of hard work starting from upper management

I worked for this company for two years as a full time employee.As a material handler you have to have a job rotation at least twice a day, between picking, packing, rovering, building pallets. Unfortunately, because of a very poor management, starting with the operations manager, they have their favourites. Lazy people who are gossiping all day long in the office with the management would get the easy jobs such as inventory count or customer returns. The hard working people are kept for 10 hours continuously to build the pallets or to put away the boxes with merchandise weighting 50 pounds.No matter how hard you work if you don't kiss up the management, you never get recognized for your excellent work, never given opportunities to learn more and advance in your career. They will treat you worse than a temporary, new associate.The operations manager, she is the worse, she is the one keeping a very toxic environment, dividing the associates!

Pros

Company barbeques, free coffee and tea

Cons

Toxic environment and operations manager
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Stressful but fun at the same time

Overall the atmosphere of the work place is very fast paced and stressful. You are always being pushed to “harass” customers to get them to buy the most expensive things and not the clearance stuff. Coworkers were great and nice and helped more than management as far as training and preparing you for the actual job. I was put on the floor on my orientation day and told to help people and sell them jeans even though i’ve never even shopped there before. Management was nice but honestly not helpful. You aren’t able to take a lot of time off and they do not care much about your availability. They tend to screw you over by booking you an over night (til midnight or later) and then book you at 10am the next day. I worked in a tourist area before, very fast paced, and it wasn’t even as stressful as this.

Pros

nice coworkers, good discount

Cons

late hours, bad management, no care for availability
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Cliquey

Very “cliquey” work atmosphere, kind of like being in high school again. So, if you’re a high school student (or behave and think like one), this is the perfect job for you.

Pros

Discount

Cons

Short shifts, poor leadership
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Overall rating

3.7

Based on 7,055 reviews

Ratings by category

3.6
Work/Life Balance
3.1
Salary/Benefits
3.1
Job security/advancement
3.4
Management
3.7
Culture

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