American Eagle Outfitters Employee Reviews

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Bien
Vendeur, backstore (Former Employee) –  Laval, QC20 February 2018
Ambiance intéressente avec d'avantages importants sur les coûts de la marchandisse, mais peu d'heures.
Pros
Rabais
Cons
nombre d'heure
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productivity
Sales Associate (Former Employee) –  Brampton, ON11 February 2018
working at indigo was amazing, they knew the goal of the day and what was expected from all the workers. they knew how to set a goal and how to accomplish it within every shift.
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productive
Cashier/Customer Service (Former Employee) –  Toronto, ON9 February 2018
slow environment
Management good
Friendly co-workers
friendly customers
organized
good culture
short hours
not to many hours given if part time
little shifts
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3 outta 5
Sales Associate/Cashier (Former Employee) –  Niagara-on-the-Lake, ON8 February 2018
The environment was sometimes over whelming. Some of the staff were not so nice, but the discount was amazing. Pro's: Discount, pretty flexible. Con's: At times it was an uncomfortable environment. A lot of clothes to fold at the end of the shift.
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very fun place to work
Sales Lead (Current Employee) –  Delta, BC6 February 2018
Fun environment and kind Coe workers and excellent staff. allows people to learn many new skills like consumer interacting, professionally handling unsatisfied consumers, and learning to persuade the buyer.
Pros
nice work environment
Cons
no stability
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Sales Associate
Sales Associate (Current Employee) –  Pickering, ON2 February 2018
- Discount is good (40-80%) + 25% off on Clearance
- Management is okay
- Easy job
- If you want to advance your skills you can, just ask!
- Sometimes management can be really pushy with sales goals
- You're expected to talk to EVERY customer
Pros
Sometimes you get free snacks/meals (especially during the holidays!)
Cons
The store can be really disorganized
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The Best!
Cashier and Sale Associate (Former Employee) –  Toronto, ON30 January 2018
I loved working at AE, if you're a student and looking for flexible hours and amazing staff, you should apply here. The managers here are all extremely professional and everyone is welcoming.
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Ambiente divertido
ventas y atencion al cliente (Former Employee) –  Toronto26 January 2018
Vender y atender clientes, ayudarlos a encontrar lo que buscaban, cubrir puesto de cajeros y cobrar.
Pros
Vacaciones
Cons
Horarios no flexibles
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good place
Sales Associate (Former Employee) –  25 Peele Centre Drive, Brampton, ON L6T 3R524 January 2018
American Eagle Outfitters is a great place for a first time worker to gain some experience. You have the possibility of getting cashier experience, as well as stock which I think teaches valuable skills like multitasking and you learn to work in a fast pace environment.
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Unstable Job
Cashier Lead (Former Employee) –  Edmonton, AB14 January 2018
Hours were not stable at this job, I wouldn't recommend it if you were looking for stable income. Hours can be reduced at a drop of a hat. Turn over is huge even with management. Not the best for people who don't like repetitive chores. The job doesn't change much, you just need to learn all types of clothes and how they compliment the body.
Pros
Discount on clothes
Cons
Unstable hours
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Fun & Fair Work
Distribution Center Associate (Former Employee) –  Mississauga, ON11 January 2018
The day shift ran from 6:00AM to 6:30PM, my shift only Friday-Sunday. The morning starts with stretching and announcements, then to your station of the day, mine was DTC. You get 4 breaks during the day, 2 half hours and 2 15 minutes, giving you more than enough rest time for the length of the shift, and more stretching after the afternoon lunch.
The management was very nice and understanding of pain/sickness on the job, however wasn't very accommodating when I was injured, sending me home when I asked for modified work.
The hardest part of the job was likely the walking up and down the stairs constantly, but you got used to it. The best part of the job was the people, and how open the facility was.
Pros
Free lunches, fun staff & management
Cons
Long hours
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Productive and fun work place
Sales associate (Current Employee) –  Cookstown, ON11 January 2018
Everyone is quite friendly and I always enjoy going to work knowing that I won't only be working but having a good time. Once you start working there you instantly become part of the family.
Pros
Great discounts
Cons
No hours
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Worked during mgrs Vacation, set up to fail
Assistant Store Manager (Former Employee) –  Ontario, Canada10 January 2018
absolutely disappointed. this company has gone downhill since it's good ol' days in the early noughties. Hopefully some of the older stores will shut down and they can become more of a boutique retailer. Fast-Fashion is saturated and their model is not one that works well. I've seen many of the fast-fashion apparel retailers that I've worked with use the fast-fashion model and only one of the 4 succeeded in actually comp-ing year after year, and they haven't slowed down.

AEO plateau'd and is very slowly on it's way down the retail gutter imo.
Pros
Not much unless you work in a large urban centre
Cons
too, many
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Good Energy
Customer Service/ sales (Former Employee) –  Toronto, ON5 January 2018
This company gave me a very good sense of costumer service as well as team building and motivating in a work place.
Great Place for people to learn the ins and outs of retail and business.
I enjoyed it very much.
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Company is 'okay'
Sales associate (Current Employee) –  Chinook mall calgary5 January 2018
My location the managers do very little while associates are left expected to do everything else. We also get very FEW hours sometimes 4 hours a week.
Pros
Good discount
Cons
Everything else
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Stressful and unrealistic job expectations
Assistant Manager (Former Employee) –  Burnaby, BC2 January 2018
Not a good company to work for, no work life balance. Wages didn't come close to meeting cost of living wages.
Managers had no opportunity to further training or advancement, upper management was rude and disrespectful.
Would not recommend this company to anyone
Pros
no pros
Cons
wages, upper management, work life balance, overtime expected
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stressful and judgmental environment
Sales Associate (Former Employee) –  Calgary, AB30 December 2017
The management staff was rude and unwilling to help out anyone with a tough situation.
Staff and management were judgmental.
Got written up for not being able to afford clothes there (even with my employee discount, which was the only good part of the job) although it says in the manual that you shouldn't be made to feel that you need to wear their clothing to work.
never work here if you have bills to pay.
Pros
discount
Cons
staff
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Fun place to work
Sales Associate (Current Employee) –  Peterborough, ON30 November 2017
The discount is great it is an awesome incentive. Fun place to work, upbeat music, great co-workers. One manager is on a power trip and is terrible to work with.
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Fun
Assistant Manager (Former Employee) –  Abbotsford, BC27 November 2017
American Eagle was a really fun position. Allthough at times you have to push hard for sales its worth it for the discount and we had a really good team of people.
Pros
Discount
Cons
upper management
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Fun
Sales Associate (Former Employee) –  Fredericton, NB27 November 2017
Working at American Eagle Outfitters was an overall pleasurable experience. I would recommend working at American Eagle to those who are interested in doing so.
Pros
fun, chill
Cons
none
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Overall rating

3.8
Based on 3,989 reviews
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Ratings by category

3.7Work/Life Balance
3.2Salary/Benefits
3.2Job Security/Advancement
3.5Management
3.8Culture