Amazon DSP
Happiness score is 45 out of 100
2.9 out of 5 stars.
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Amazon DSP Employee Reviews

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2.9Work-life balance

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Amazon is great, the team a work for on the other hand is horrible

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The most useful review selected by Indeed
The team Endmile isn’t the most organized or respected management within the Amazon DSP group. I do love my job but management isn’t the best. If working for Amazon DSP do not pick Endmile.
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Don’t do it just don’t

Don’t do it! You will be disrespected daily. You will always be given more work for the same pay which is a small amount of money . You will face situations That’s what you’re driving safety and personal safety at risk
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Insights into Amazon DSP

Based on 53 survey responses
Areas for improvement
  • Support from manager
  • Sense of belonging
  • Overall satisfaction

Listen to the man, don't do it

It started out easy enough, but then the expectations grew wild. There's a game center, not that you'll have any time to play with the games they got set up. Its crazy, unless you deliver everything on time without help, they'll fire you. I was there a month, i pushed myself so hard my joints gave out. I was fired a few days later citing "Budget cuts". No one else was. I, like anyone, wanted to try and problem solve. Not only was I ignored, but I was fired two weeks later. Management didn't even tell me there was a problem. I was completely blindsided when I was given a letter of termination at end of day. All those calls for a union are starting to make sense.

Pros

free snacks, nice enough staff

Cons

long hours, heavy work load, management wont stick up for you
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Don't do it

If you value your mental health, don't do it. There is lack of empathy. An inconvenience such as a dead car battery will be seen as your fault and you're actively refusing to come to work.
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Not worth it

Too many packages to deliver in such short time. Way too many stops and an almost impossible expectation to finish on time. Very hard physical work and not paid enough for what they want you to do. Don't do it unless you have no other choice.
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Long hours low pay with no chance to advance

As title says long hours with low pay no overtime paid and no room for advancement. Keep getting more and more packages every day til you're at your limit.
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Environnement de travail toxique

Les employés sont mal traités et les conditions de travail sont vraiment pitoyables. L’ itinéraire des chauffeurs ne sont presque même réglés dans plusieurs secteurs et nous font faire des u-turn constamment et faire des manœuvres dangereuses sur la route. Nous force quasiment à travailler 10h sur la route. Le salaire augmente pas et nous font faire au moins 130-200stops pour 250colis a livré par jour et même plus que ça. Oublié pas qu’il n’y a pas d’ union à ma station là où je travail.

Pros

Snacks

Cons

Trop de stops et colis à livrer en une journée
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N’écoute pas les demandes d’employer

À mon embauche, j’ai parlé à celui qui s’occupe de l’embauche. J’avais demandé si j’aurais 40h semaine sur 4 jours et de ne pas faire d’overtime le moins possible. Il me dit oui mais ça prendra 2-3 semaine avant de pouvoir avoir l’horaire de 10h par jour. J’ai accepté même si le salaire n’était pas si intéressant (19.20 de l’heure). Je me suis dis je vais essayé.Première semaine tout est facile 90-100 boites. Ça prends en moyenne 5h. Puis ils te demandent d’aller aider quelqu’un. Je refuse jamais j’y vais pour atteindre mes heures (malgré qu’ils paient 8h si je fini 30min avant mon temps). Puis deuxième semaine 120-130 boite même chose. Toujours facile je fini ça en 6h et ils me demandent d’aller aider du monde. Je dépasse mes heures mais de peu. En début de semaine ont m’a donner lundi à vendredi et quand le deuxième qui s’occupe des horaires rentrent il change sans me consulter sans même me prévenir. Je rentre mardi et il est tout surpris que je sois là il me dit que je ne suis pas supposer travailler aujourd’hui qu’il a changé l’horaire parce qu’il y avait des erreurs. Mais au final il me demande de rester au cas ou quelqu’un ne rentre pas donc j’ai fais un 4h (je suis pas le seul quelqu’un d’autre aussi avait la même situation et il nous à départager la route). Entre temps ils me félicitent pour mon travail.3eme semaine 160 boites je fini ça en 8h (avec pause) mais quand vient la fin de la semaine et c’est pour faire les horaires je demande si c’est possible de commencer l’horaire de 4 jours il me dit non c’est basé sur ton travail et ton rendement. Il me dit de regarder - 
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No tip & Suddenly changes

There is no tip or additional fees and Amazon can change your work hours. You have to prepare yourself for really hard work. Nothing is easy to do during delivery.
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Don’t join damy

Highly recommend don’t join damy there is not good management I work over there like 9 months but there is not appreciate your work specially dispatch team always hate to good driver they think there job in danger zone good driver cover there dispatch job so that’s why they show you’re reports in negative reviews
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Demanding company

Worst demanding dispatcher. Will call you even if you're on lunch break telling you should do deliver packages even if you are on your break. Which on what i see is very very disrespectful.

Pros

Free coffee

Cons

Long hours, very demanding job
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This will be a temporary job for you

You work five days a week, up to ten plus hours a day, if you hustle your butt and finish early, they’ll send you to go help another driver, so there’s no incentive to hustle or work hard and no recognition. You will also be asked to work on your days off, so if you have a life, wave goodbye to it! Pay is decent, but you definitely earn it, you’ll be walking 15 to 17 km a day, and you’ll be lifting heavy packages and carrying them up many flights of some apartments buildings as not all have elevators, and in the process you will be banged up and bruised, and exhausted when you get home, so don’t expect to have lots of energy to do anything else. Don’t forget about the rude and inconsiderate drivers out on the road as well.
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beaucoup de stress et de travail

Une journée de travail très lente avec beaucoup d'effort
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Good work but need better management

Not a place for full time. Only want part time people. Too much paper work and benefits so they prefer part time I feel. Must be a yes person for them. Training for job is totally different from what they want you to do as well.
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Travail chargé

Plus le temps avance, plus on doit livré de colis dans un temps déterminé, aucune récompense pour les plus compétents, excepté plus de colis. Donc ne sert a rien d’essayer de se dépasser soi-même. Pas d’heure garantie non plus, donc si tu veux être payé, faut prendre son temps sur la route.
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Not a good company to work for.

If you have no other choice, then you can work here while waiting for someone better, however, you won't be happy. They will ask you to do more than what you're paid for. No good benefits and they don't value you, they think of you as a robot.
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Flexible

As a student, flexibility of schedule is an advantage for me. You can work part time or fulltime as delivery association. Scheduled payments let you control your expenses

Pros

Teria, snacks, uniforms
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The horror stories are true

Unimaginable shifts, sleep walking employees, and the fact that they were trying to pay me less than what I started with is why I dislike working for this company. Worst of all, they WILL fire you for using the washroom, they tried to do it to me but I stood my ground for 2 more weeks before I quit.
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Productive and fun place

One of the best to work for if I am being honest. Just be sincere and serious. You will get to learn a lot believe me. Seniors are very helpful and encouraging
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What you expect

Hard work, good people, stressful, but overall what you expect to work for a big company at a warehouse. If you enjoy little to no socialization, and no customer service, with repetitive easy tasks, this job is right for you.
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A fast paced place, you will eventually manage the stops, on snow days it's completely unreasonable, however there are rescues to help.

The staff and management is great, they're very supportive and understand you're human. The job is good too, very independent, hard to take a break and finish your orders, very stressful in the snow of Montreal, almost no parking anywhere with corrupt police roaming endlessly. I've had no issues with police yet but I've seen the unfortunate situations of others.
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Overall rating

Based on 1,743 reviews

Ratings by category

2.9 out of 5 stars for Work/Life Balance
2.8 out of 5 stars for Salary/Benefits
2.5 out of 5 stars for Job security/advancement
2.7 out of 5 stars for Management
2.7 out of 5 stars for Culture

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