Receptionist/Manager (Former Employee) – St. Catharines, Ontario – 17 September 2013
A typical day consisted of overseeing the budgets and targets for the clinic through profit and loss statements. During my time with this company, I learnt a great deal about HR and the role head office plays. I hired and trained the staff at the clinic. This including hiring a Dentist and implementing a hygine department. Generally the staff was compliant but did require direct supervision. The most difficult part of my role was dealing with head office. I take complete pride in my job and found that head office wanted to dictate and never wanted to hear of possibly a better, more effective solution to some issues. The most enjoyable part was increasing production and being a part of a clinic that was initially suffering and than rose above it.