Alterna Savings
3.1 out of 5 stars.
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Alterna Savings Careers and Employment

About the company

  • Company size
    201 to 500
  • Revenue
    $30m to $130m (CAD)
  • Industry
    Finance
  • Link
    Alterna Savings website
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Jobs

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Customer Service

17 jobs

Rating overview

Rating is calculated based on 56 reviews and is evolving.

2.7520182.5420193.0020203.5020215.002022

Reviews

Member Service Representative in Ottawa, ON
on 29 September 2021
Nice Peoole, Good Culture
Nice People, Good Culture. Good training but hard to advance if you don't want to be a banker. Head Office jobs seemed to be going to somebody's friend, neice/nephew, etc.
Member Service Representative in Dryden, ON
on 28 February 2022
Never a Dull Moment
Great work life balance and supportive coworkers. Lots of financial benefits - pension / benefits / better rates for investments and loans / mortgages / bonuses. Our manager likes to have friendly competitions which make things fun.Broad spectrum of opportunity as the financial industry has many different branches to specialize in and management supports and encourages growth and learning by regularly reviewing goals and making plans to help you achieve them.Very organized with different departments and has open lines of communication between departments which are mostly virtual as Alterna is growing substantially and has various locations in Ontario. Company is also socially responsible and cutting edge when it comes to supporting individuals and their dreams (black entrepreneurs/ cannibas industry / micro financing small business and is always expanding these opportunities for members. An employer you can be proud to work for if you value corporate social responsibility.The job itself is demanding. It is fast paced with frequent disruptions. You need to be adaptable to change and good at problem solving. There is alot to learn but if you don't know everything, there are supports in place to find the answer. It's a great opportunity for anyone who wants to learn and challenge themselves or is looking for a job that can become a career.
Records Clerk in Toronto, ON
on 7 November 2021
Amazing company to work with.
I did a contract job with Alterna Savings and they are amazing to work with. Management was so helpful and understanding, all the staff was as well. They actually valued your input and suggestions.
Business Development in Ottawa, ON
on 7 May 2021
Felt unappreciated
Sadly I used to look at Alterna in a positive light. Having been there 7 years- over the years, with last department change in 2018, came management change. I felt unappreciated and very belittled by the manager. When requiring management actions on my files, it was made very clear my role was ranked of least importance in the department. Making it very hard for me to rectify matters with members. All in all, I felt so unwanted and unvalued at Alterna - It took a drastic toll on my personal life and left me in a very dark place.
Clearing representative in Ottawa, ON
on 5 May 2021
Be careful
Showing initiative is not rewarded positively. Instead you are given more work, expected to do it in an unreasonable timeframe and then told that things will get better but it never does. Lots of good people have left because management never appreciated their efforts. Work / life balance is non existent and they don’t value hard workers.

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Questions and answers

People have asked 13 questions about working at Alterna Savings. See the answers, explore popular topics, and discover unique insights from Alterna Savings employees.

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  • Benefits
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  • Work from Home
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Interview insights

Insights from 33 Indeed users who have interviewed with Alterna Savings within the last 5 years.

Average experience
Interview is average
Process takes about two weeks

Common questions about Alterna Savings

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