It is unfortunate to hear that your experience with ALS was not as positive as we endeavor it to be. Our work is highly seasonal which means that we do need to staff for the busy summer months and then reduce levels during the slower winter months. We make every effort during the hiring process to be honest about that in order to avoid disappointing employees. In the future, we will step up our messaging to ensure that employees hired for seasonal work fully understand that.
Thank you for your positive feedback! It is rewarding to hear that our efforts to make ALS a great place to work are making an impact for some employees.
Thank you for the positive comments about your experience working at ALS. As a company, we do actively seek ways to show our appreciation for the hard work employees do and it is great to see that the Managers at our Winnipeg location are actively doing that!
That is very unfortunate to hear you had that experience at ALS. Had management or HR been made aware, we may have been able to work with the trainer and assist the situation. If you still feel this way, please contact the site HR Representative and we will absolutely look in to it if it is not too late.
The unfortunate reality of our industry is that our work is highly seasonal and can escalate quickly. This means that workloads often increase faster than our ability to recruit and train up enough employees.
We do realize that this can create pressure on employees, particularly those who are still learning their jobs. We always have an eye on continuous improvement and will continue to look at ways to improve our recruiting, onboarding and training processes. Thank you for your comments, we appreciate hearing all feedback whether it be positive or an area of improvement.
It is unfortunate to hear that you had this experience at ALS. Because our business is largely seasonal, we often experience large fluctuations in sample volumes which may necessitate overtime hours. However, overtime is voluntary and it is regrettable that the supervisor in question wasn't acting in a manner that is consistent with this.
We are committed to maintaining a respectful workplace. If employees have any questions or concerns regarding workplace conduct, they are encouraged to bring them to the attention of the laboratory manager or Human Resources.
Thank you for the positive comments. We do try strive to make our work environment pleasant and engaging for all employees. It is rewarding to hear about employees having that experience.
Thank you for your comments. The Account Manager is a busy role with a lot of variety. Perfect for someone who likes to work with different people, manage a diverse workload and engage with clients.
Thank you for the positive feedback. It is great to hear that you enjoy working at ALS and hope you continue to find your career here rewarding.
Thank you for the positive comment and it is regrettable that you did not get the amount of layoff notice that you would have preferred. We do try to give employees a reasonable amount of notice; however, there are times when samples reduce so quickly that we don't always have the time to do so.
We do wish you the best in your future employment and appreciate the work you did while at ALS.
It is very unfortunate that your employment experience at ALS was not as we endeavor it to be. Due to the seasonal nature of the industry we work in, we experience high sample volumes at certain points during the year and, because of this, we ask employees to work overtime. However, working overtime is voluntary and while many employees are happy to earn the additional income, we do not require them to do so.
Our high sample volumes also challenge our ability to quickly ramp up our staffing levels and train new employees. We do have a structured H&S and training program which provides a consistent approach to training new employees and strives to equip them with the knowledge required for their job. We regularly review our training with an eye towards continuous improvement and will keep your comments in mind when doing so. Thank you very much for your feedback.
Thank you for your positive comments! It is rewarding to hear that someone had such a great experience working at ALS. While seasonal work can be a challenge for some people, it is great to see that it works for someone and that they enjoy some of the perks that come along with it (ie. extra hours and overtime).
It is wonderful to hear that you enjoyed working at ALS! Your description of what it is like at the Vancouver location is exactly the work environment we actively foster. Thank you for sharing that our efforts are having the desired impact.