Alorica Careers and Employment

Work wellbeing

Results based on 123 responses to Indeed's work wellbeing survey.

Work wellbeing score is Below average, 65 out of 100

Happiness

How enjoyable people find their day-to-day life at work

Low

Stress-free

How manageable people find their work stress

Average

Purpose

How meaningful people find their work

Below average

Satisfaction

How content people feel with the way things are at work

Below average

About the company

CEO
Greg Haller
57%
approve of Greg Haller's performance

Founded
1999
Company size
more than 10,000
Revenue
$1,3bn to $6,4bn (CAD)
Industry
HR Consulting
Headquarters
Irvine, CA
Link
Alorica website

At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world class services, including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are — including communications, financial services, healthcare, retail and tech companies, many in the...

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Jobs

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Full-time

Agent d’expérience client - service financier sur site -Customer Experience

Montréal, QC

Easily apply

Urgently hiring

27 days ago

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Full-time

Agent de recouvrement - Expérience client - Travail sur site ***NOUVEAU SALAIRE *** jusqu'à 19$ de l'heure

Montréal, QC

Up to $19 an hour

30+ days ago

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Full-time

Agent de recouvrement - Expérience client - Travail au bureau

Montréal, QC

Easily apply

Urgently hiring

27 days ago

View job

There are 3 jobs at Alorica

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Browse jobs by location

Montréal, QC

3 jobs

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Rating overview

Rating is calculated based on 18.7K reviews and is evolving.

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Reviews

Customer Service Representative in Hamilton, ON

on 8 October 2023

Decent job

It was an okay job if youre in need of money. Did not like having to cold call customers, continually called the same homes multiple times a day, ended up with agents being screamed at by home owners! It was an okay job to be able to assist with paying rent, but got to the point where I just didn't want to come into work because of the very obvious favouritism the team leaders had towards certain ...

Customer Service Representative in Montreal, QC

on 16 November 2023

Good place to work

Lots of amazing and supportive staff to help you with whatever you need, also respectful to their employees and not putting a lot of pressure on them.

Customer Service Representative in Montréal, QC

on 24 October 2023

Fun place

Good place to start to have experience at call centre Administration collaborate alotLife balance Worked from home and liked the hybride mode Salary is low

Customer Service Representative in Montréal, QC

on 6 October 2023

Not good

Not the ideal place to work at all pay is very low and the amount of work is tremendous, not a good call center i would stay away only go if you are desperare

Customer Service Representative in Brantford, ON

on 22 September 2023

My overall experience was satisfactory but not as rewarding as other jobs in the helping profession.

What is the best part of working at the company?Learning to deal effectively with customers.What is the most stressful part about working at the company?Lack of supervisory assistanceWhat is the work environment and culture like at the company?Friendly coworkers. Good learning environment. Large working space.What is a typical day like for you at the company?Busy, stressful, demand...

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Questions and answers

People have asked 57 questions about working at Alorica. See the answers, explore popular topics, and discover unique insights from Alorica employees.