Managers have zero management and employee development skills
Agent (Former Employee) – Markham, ON – 2 February 2018
Managers have zero management skills and technical skills. The place feels like a circus. No teamwork everyone is competing to get to the next level but no one truly understands the industry or cares enough to learn.
Sales and Service Representative (Former Employee) – Markham, ON – 10 November 2014
Not very professional company. Not easy to work with. Supervisors are not knowledgeable and always depends on second hand information. Management does not know what the management means.
Great working environment with consistent learning opportunities
Claims Assistant (Current Employee) – Mississauga, ON – 1 November 2014
Woking in a fast paced organization keeps you busy but has a wealth of learning experiences. Open door policy means communication with supervisors is at comfortable level. Great place with a supportive and energetic team to work with.
A great learning enviornment and experience gained.
Underwriting Assistant (Former Employee) – Markham, ON – 4 September 2014
Working at Allstate gave me an array of business tools and skills. As an Underwriting Assistant, I performed many different office duties such as planning fundraisers, ordering supplies, organizing office events and assisting management in their day-to-day needs. I also acquired a basic knowledge of the insurance industry and was responsible for organizing and processing endorsements, inputting applications, and writing and authorizing letters of experience.
QA Analyst (Former Employee) – Toronto, ON – 23 June 2014
Every day was challenging since it was a new application and we had to have many interactions with the business and understand many things required by the client.
Good management team and got to learn many new tools like e-test track pro tool to update and to keep track of the bugs.
Friendly working environment with a mix of sales and service tasks
Business Development Agent (Current Employee) – Markham, ON – 16 April 2014
Typical work day includes dealing with new potential clients and existing clients to help them with their home and auto insurance needs. During my time at Allstate I have achieved my OTL licence and transitioned into a Canadian working environment. Management are approachable and honest. The hardest part of the job keeping track of the constant change of guidelines. The most enjoyable part of the job is hitting you targets at the end of each month in sales and quality.
Agent (Current Employee) – Edmonton, AB – 5 February 2014
As a customer care agent for Allstate Insurance I am required to go into the system database every morning and login into our system. There it gives me a list of clients to call during my work day and review their insurance coverages and inform them of any gaps of coverage, I also call clients regarding payments, add new drivers onto clients policys, write new policies, emailing clients, working in a professional manner, and supplying excellent customer service.
The hardest part of my job is it is very face paced, learning to keep up was an experience but I have managed to create a balance for my days.
Insurance Agent (Current Employee) – Brampton,ON – 12 December 2013
I have been working for Allstate 3 years and love my job and co-workers,we have a team environment.
Working for a insurance company is hard due to you can not make every customer happy,but trying to help and trying to get the insured what they need makes the job worth it. at the end of the day.
Pros
helping customers, hour lunch
Cons
when you can not help a customer, when you can not finish your work and you need more time
QA Analyst (Former Employee) – Toronto, ON – 22 November 2013
Every day was a challenge as this was my first job as a tester. Learned how to go about testing, learned new tools and techniques, Management was very good, encouraging, helpful always ready to guide you. Co-workers were very co-operative, fun hardest part was learning planning testing activities the most enjoyable part was got to learn many things which helped me grow as a QA consultant.