Managers have zero management and employee development skills
Agent (Former Employee) – Markham, ON – 2 February 2018
Managers have zero management skills and technical skills. The place feels like a circus. No teamwork everyone is competing to get to the next level but no one truly understands the industry or cares enough to learn.
Claims Adjuster (Current Employee) – Markham, ON – 6 April 2018
I've worked here for about a year and a half and from day one the expectations were ridiculous. With the amount of claims we get the pressures are too much to handle. You are constantly being told what you're doing wrong as opposed to doing right and the environment is very toxic. Managers not agreeing or notifying us on the proper procedures and not notifying us as soon as they change. The employees in all departments pass of work to others by saying "its not my job" instead of handling it professionally and trying to assist those of us that are struggling. The only time we get to do our work is at the end of the day and at that point we already have many complaints as we don't have a breather.
mediocre. corporate culture is like an episode of mean girls.
Agent (Former Employee) – Toronto, ON – 4 April 2018
I find the corporate culture to be very immature and unprofessional. It's like an episode of mean girls. Managers are very pushy, micromanage their staff & constantly create drama and tension that caused friction amongst staff due to their gossiping. How do you sell me on top employer award or why you need insurance in the first place.. tsk tsk.
Worked here for many years in the claims department. It's really really busy. Over the years, the company has grown and staffing has not kept up. This place used to be a fun place to work, now it's become a large claim call centre with little employee engagement. There always seems to be customers waiting on the phone queue as there are not enough people to handle the workload.
Insurance Sales and Service (Current Employee) – Markham, ON – 18 February 2018
A typical day at work would be logging into the phones at 9am and handling inbound calls. You are required to be on the phone the full time you are in the office with little to no time for personal conversations even during breaks or lunches. They are fantastic with a healthy employee but be warned terrible with mental illness handling.
Business Development Agent (Current Employee) – London, ON – 12 February 2018
I do not feel like this is the proper place to leave sort of review. I am uncertain why this is necessary especially on this site. I really like Allstate and refuse to leave any sort of remarks on here. Thank you for understanding.
Claims Adjuster (Current Employee) – Markham, ON – 10 February 2018
I find the culture to be very immature and unprofessional. From many colleagues we've all said the management in claims to be horrible. They do not care about their employees, the training is unorganized.
Universal Sales and Service Agent (Current Employee) – Markham, ON – 30 January 2018
Great company that stresses a work life balance. They want to see everyone succeed and offers monthly coaching to help their employees improve. Work from home, great benefits, and a strong company culture.
Senior Application Developer (Former Employee) – Markham, ON – 30 January 2018
A typical day at Allstate - Start with daily status meetings and determine what needs to be accomplished that day. - Work with stake holders and BA's to develop requirements - Coding, testing and preparing packages to handed of the the SQA team. - Projects could range from 1 -2 weeks to several months.
Allstate uses a third party programming package that is only used by Allstate, so learning the language very quickly was challenging but accomplished.
IT Management was always under intense pressure to meet next to impossible deadlines which had a negative effect on the culture and made if difficult to maintain a work/life balance.
The other IT staff all worked well together and for each other was definitely a positive impact on the culture
There were regular social outings which played a positive on the morale of the staff
Business Analyst (Current Employee) – Northbrook, IL – 16 January 2018
Working in Allstate is fun and professionally satisfying. Work environment is challenging and fun filled which draws best out of an employee. Great co-workers and team provides ample opportunity to grow and progress.
Certified Insurance Agent (Current Employee) – Markham, ON – 27 November 2017
I have learned many good things working with a wonderful team. The management is always supportive and helpful. They provide training and reading materials to make sure we are up to date in regards to insurance products.
Customer Care Agent (Former Employee) – Ottawa, ON – 6 November 2017
"You're in great hands" is true about this company. Great working condition and staff AND head office is great to deal with. Enjoyed working with a great bunch of people. Very professional company that will treat you well as long as you work hard for them.