Allianz Global Assistance Employee Review

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Thank you.....NEXT
Associate (Former Employee) –  Kitchener20 June 2019
On the positive side, I have learned a lot about working in a constant state of crisis.

The company has gone through a lot of change, including staff, leaders, and system changes and it feels a bit overwhelming how long true integration has taken (4 years and counting???).

Leadership at the top has made some terrible decisions, eliminating legacy knowledge, pushing people to seek work elsewhere, and keeping people who add no value to the organization or its staff.

Leadership (primarily in HR) at this company is completely unethical: favouritism, lack of leadership skills, disregard for the continued success of the company, derogatory and discriminatory language that goes ignored, and an overall disregard for the people who support the "strategy" (which should be "keep our head above water").

The list can go on, but the short version is: this is not an opportunity to grow your career. Work anywhere else and you will learn to grow in an environment that is structurally stable, has a clear vision and strategy, and can make adequate decisions at the Executive level that have a positive impact on both the business and the people who support it.
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Official response from Allianz Global Assistance
25 June 2019

Thank you for taking the time to share your feedback. Although your experience with us isn’t what we would hope for, your comments have been shared with the Executive team. We wish you all the best in your career.

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It's alright for what it is.
Recovery Associate (Former Employee) –  Kitchener, ON8 July 2019
A typical day would be to clock in at your computer and work on your assigned task for the day. Sometimes you'd have to ask for help with your assigned task as you're are unfamiliar with the process as there was little emphasis on it in training or you haven't completed the process in awhile so are not familiar with it. Other than that you complete your assigned task for the day and move on to another task if the first assigned task is done for the day. Management has it good points and bad points. Good points is they're always helpful if you don't know the process and are very flexible with the schedule. Bad points they tend to be isolated and not very friendly/social, a feeling of holier than thou kinda feeling. The company is in the midst of having a poor result in their previous financial year (after being told in training that they're growing) so it's in the midst of changes and restructuring their company. The hardest part of the job was understanding the processes as they seem a little unnecessary and redundant. The most enjoyable part of the job was the hours and the co-workers who make the day enjoyable however, I was stuck in a cultural dead zone at my workplace. Although my job was only contractual and seeing the writing on the wall of a poor financial year I wasn't surprised that I was one of 3 out of 6 new hires in January this year to not be kept. The frustrating part is that 2 positions that are more aligned to field of study in post secondary were available during the second and fourth month of my 6 month contract. I couldn't apply to either one of them as it  more... was stipulated in my contract which is understandable but the second posting of that job was a contract position. It doesn't make sense why they weren't able to void my original contract and allow me to sign a new contract which is something that is common occurrence in the business world but that's the way they work so who am I to argue.

It's a good company and has some solid people that work there but it's essentially an administrative mill for the insurance companies in the area.
Good co-workers, friendly atmosphere, and helpful co-workers
No opportunities for advancement, contractual work, and somewhat poor training
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I would give ZERO stars if I could!!
Case Manager (Former Employee) –  Kitchener, ON7 July 2019
Allianz employees are very much seen as disposable. You will be expected to stay over time, and forced to work weekends during their busy seasons; and then possibly let go when they’re less busy despite being contract or permanent! Allianz employees GIVE, GIVE, DO, and DO more and the company does not recognize how hard we work. At Allianz there is NO room to grow and raises are a joke. Depending on your position you will have to work rotating shifts and that includes working night shift... Upper management (One in particular) is a complete joke, I’ve known of multiple coworkers confide and speak with this manager over controversy going on in the workplace and this manager instead of dealing with it or reassuring us employees... he fires them! Majority of my co workers I worked with are phenomenal and helped out when you needed, some senior staff that have been with Allianz for years are just stuck up snobs and when you need the help they look at you like you have 10 heads!! I would say the ONLY pro would to have “work place" experience on your resume, but it stops there. Staying there is a terrible idea, I mean... upper management will most likely fire you because they don’t have the sufficient amount of money to keep employees after busy season is over, OR if management doesn’t like you, they won’t talk it over with you.... they fire you.
My co workers
The company itself, management, management, rotating shifts, no room for growth... oh did I mention upper management ?!
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Based on 93 reviews

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