Allianz Global Assistance Employee Reviews

Found 11 reviews matching the search See all 63 reviews
Sort by: Helpfulness | Rating | Date
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Friendly, cohesive environment to work.
Claims Examiner (Former Employee) –  Toronto, ON15 May 2018
A typical day at work looked like, going in to the office, check voicemails/emails; respond to urgent matters from internal and external stakeholders as soon as possible followed by checking daily reports prior to beginning the days work.
Pros
Free Lunches
Cons
Irate customers
Was this review helpful?Yes 1NoReport
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Changes
Claims (Current Employee) –  Toronto, ON18 March 2018
There have been many ongoing changes T this company and the management has not been good. I watched things fal apart at the seams. It’s unfortunate there was a lot of talent but doesn’t seem like it’s appreciated. Not a good culture.
Was this review helpful?Yes 2NoReport
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive and positive work environment
Case Manager (Former Employee) –  Kitchener, ON6 October 2015
- Friendly work environment
- Call center environment
- Assisted those traveling and needing medical treatment or advise
- provided referrals to both hospitals and clinics all around the world
- hardest part of the job was the long hours (Overtime, night shifts, stressful calls)
- I have a passion for helping people, and enjoyed working with both my colleagues and clients
Pros
Free lunches
Cons
Long hours, over time
Was this review helpful?Yes 6No 1Report
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
good culture and room for advancement if you are willing to put in the work
Director Strategic Initiatives (Former Employee) –  Kitchener, ON17 June 2015
Great place to work. I have no complaints. I was able to work my way up the ladder from an entry level position to the director level in a relatively short period of time. This is a company that is always looking to improve on itself. I liked the fact that Allianz always put the customer first.
Pros
Customer centric - a place you could be proud to work at
Cons
a lot of red tape to get things accomplished (process, policy changes etc)
Was this review helpful?Yes 2NoReport
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
fun workplace, good people and very good trainning!
Frontline Agent IMP Customer Care (Former Employee) –  Bathurst, NB2 June 2015
Regular days are 8 hours on the phone taking calls for either preparing a couple soon to be going on a trip, to trying to arrange billings with the hospital in Germany for the grandmother who was visiting her daughter for 2 weeks. I've learned how to read flip charts for every different insurance policies, learned how to interact with translators as this company works all around the world. Hardest part of the job would have been to try to understand everything through a miss connecting phone. And of course the best part is to help people when in need.
Pros
lots of over time to offer
Was this review helpful?Yes 2No 1Report
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun and Respectable Company and Workplace to go to everyday
Claims Examiner (Current Employee) –  Kitchener, ON21 September 2014
Fast paced and tight on deadlines. Must exceed on fine detail as reviewing of multi insurance policies.
Management more tuned in on numbers over associate well being however in today's market productivity means higher levels on all aspects which means more numbers more positive outcome
Hardest part of job is ensuring all information is accurate and that al procedures and guidelines have been met to process an out of country medical claim
Pros
Monthly Lunches, Flex Time
Cons
Distance of Travel
Was this review helpful?Yes 6No 2Report
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Poor managed company, poorly paid, good benefits, many very lovely people
RN case Manager (Current Employee) –  Waterloo, ON3 April 2014
12hr shifts vary in start times. Not everyone is required to work nights, which then requires other people to work extra nights. The process are inefficient, which is the most difficult part of the job. the inefficiency creates unnecessary additional work, no additional staff and at least 30% increase in work volume. The most enjoyable part of the job is knowing I am making a difference in someone's life and many of the people I work with are simply lovely!
Cons
long hours, $15000/yr drop in pay compared with hosp nursing
Was this review helpful?Yes 15No 4Report
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive fun place to work in
Assistance Associate (Contract) (Former Employee) –  Waterloo, ON22 April 2013
Great co-workers to work with. The company culture values it's workers.
Pros
loyalty
Cons
long hours
Was this review helpful?Yes 2No 7Report
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive and fun workplace with friendly employees
Data Entry Associate (Former Employee) –  Kitchener, ON22 June 2012
Entered claims into system with support from team members including the team leader. I learned about travel insurance and support given to clients.
Management was very supportive and approachable; encouraged employees for further advancement.
Co-workers were friendly and open to questions, provided a lot of support.
Company values are very important to employees.
Pros
free lunches, awards
Cons
can be very stressful at times
Was this review helpful?Yes 5No 5Report
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great Place to Work
Business Analyst (Former Employee) –  Kitchener Ontario19 March 2012
Allianz Global Assistance Canada is a great place to work. They have a great salary package which includes a great medical/dental group benefits package.
Was this review helpful?Yes 8No 11Report

See more Allianz Global Assistance reviews

You may want to try:

Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at Allianz Global Assistance. Our community is ready to answer.

Ask a Question

Overall rating

4.0
Based on 63 reviews
522
424
311
24
12

Ratings by category

3.7Work/Life Balance
3.9Salary/Benefits
3.3Job Security/Advancement
3.4Management
3.8Culture

Allianz Global Assistance Reviews by Location