AllianceOne
3.3 out of 5 stars.
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AllianceOne

AllianceOne Employee Review

Productive, competitive, advanced growing company

Alliance One is very professional in their Policies and practices as a Company. They are one of the fastest growing company in Montegobay, Jamaica. Many School Graduates get there job work experience and career jump start here. The only draw back is the salary is very cheap.

Ratings by category

4.0 out of 5 stars for Work/Life Balance
4.0 out of 5 stars for Salary/Benefits
4.0 out of 5 stars for Job security/advancement
4.0 out of 5 stars for Management
4.0 out of 5 stars for Culture
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great place to begin call centre career

I learned that i really liked being on the phone, but it's a good place to learn about working in a call centre and it is easy to great promoted, but mangement is awful in toronto, aviod operational manager.
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Work here if you are desperate and have high tolerance

By far the most unprofessional place i worked at. As a collections agent my overall experiance was bad. After a two week of a very insufficient training which you can not take any picture of the powerpoint presentations to make practice nor get the presentetion itself but can take notes on your notebook. ( Why i can't take the ppt presentations while i can write down the whole thing? Isn't that both illogical and time consuming?) Anyway even the during the training the management made visits to class and told that the training teaches basically nothing compared to what you learn on the floor actively doing the job. But you get no realtime supervisions nor regular coaching when you go on the floor. Only other agents who have some compassion and get that you are struggling would try to assist and help you out as much as they can ( they have their job to do as well) but that's pretty much it. All the supervisors say that you can ask them about anything anytime but when you do they bounce you off one another. Not willing to answer as they are busy doing their 'job' on thier laptops. Oh and there is the occasional shout-outs on the floor by NAME about the afterwork/ lunch/ break times of agents. The whole place is like a jungle. There are sinister snakes, roaring bears, silent birds, hunters and preys ( Some agents taking other agent's high amouth payment arrangements when they bump into them on the collections system to earn a higher commission etc. you can picture the competative environment. Making people work on minimum wage making them needy for those commissions thus - 
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Sweatshop - no respect

No one here was happy to be at work - everyone was perpetually miserable. They work you to the bone and give you no respect or value. You feel like nothing but a cog in the machine and can't wait to leave.

Pros

None

Cons

Many
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Overall rating

Based on 471 reviews

Ratings by category

3.3 out of 5 stars for Work/Life Balance
3.1 out of 5 stars for Salary/Benefits
2.8 out of 5 stars for Job security/advancement
3.0 out of 5 stars for Management
3.1 out of 5 stars for Culture

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