3.3 out of 5 stars.
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AllianceOne Careers and Employment

About the company

  • Founded
  • Company size
    1,001 to 5,000
  • Revenue
    $30m to $130m (CAD)
  • Industry
Learn more


Salary estimated from 37 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 450 reviews and is evolving.



ReservationSales Agent in Saint James, MN
on 20 November 2019
Productive, competitive, advanced growing company
Alliance One is very professional in their Policies and practices as a Company. They are one of the fastest growing company in Montegobay, Jamaica. Many School Graduates get there job work experience and career jump start here. The only draw back is the salary is very cheap.
Representative in Toronto, ON
on 29 November 2019
Work here if you are desperate and have high tolerance
By far the most unprofessional place i worked at. As a collections agent my overall experiance was bad. After a two week of a very insufficient training which you can not take any picture of the powerpoint presentations to make practice nor get the presentetion itself but can take notes on your notebook. ( Why i can't take the ppt presentations while i can write down the whole thing? Isn't that both illogical and time consuming?) Anyway even the during the training the management made visits to class and told that the training teaches basically nothing compared to what you learn on the floor actively doing the job. But you get no realtime supervisions nor regular coaching when you go on the floor. Only other agents who have some compassion and get that you are struggling would try to assist and help you out as much as they can ( they have their job to do as well) but that's pretty much it. All the supervisors say that you can ask them about anything anytime but when you do they bounce you off one another. Not willing to answer as they are busy doing their 'job' on thier laptops. Oh and there is the occasional shout-outs on the floor by NAME about the afterwork/ lunch/ break times of agents. The whole place is like a jungle. There are sinister snakes, roaring bears, silent birds, hunters and preys ( Some agents taking other agent's high amouth payment arrangements when they bump into them on the collections system to earn a higher commission etc. you can picture the competative environment. Making people work on minimum wage making them needy for those commissions thus do such things as stealing other people's commission money happens) Overall conclusion: do not work here unless you are really desperate. It's a job that requires a lot in return of the minimum.
Collection Specialist in Toronto, ON
on 18 June 2019
Sweatshop - no respect
No one here was happy to be at work - everyone was perpetually miserable. They work you to the bone and give you no respect or value. You feel like nothing but a cog in the machine and can't wait to leave.
Collections Officer in Toronto, ON
on 3 February 2019
Terrible Place to work/ High level of Unprofessionalism from the Morning Shift Supervisors
The Eglinton, Toronto Branch is nothing to write home about. The level of discrimination and segregation is extremely high. Working with Scotia Bank Collections under AllianceOne made me experience first hand discrimination. First of all, the supervisors are never helpful and only speak to individuals they like, so, when you are recruited as a new agent you are left at their mercy and will only pray you are liked so you can be properly guided on the job- This is specific to the MORNING SHIFT SUPERVISORS. Secondly, there is no level of control over the supervisors, most times they make a lot of noise, speak rudely to agents and even customers and are highly unprofessional even during work hours WITH NO ONE TO CONTROL THEM. I really hope the head office will send a mystery shopper to watch this and confirm. Advise to Management Please pay close attention to those you appoint as Supervisors. Let them know that discrimination at work place will never bring out the best in an employee, instead it reduces their self worth and never brings good results. There should be focus on professionalism between supervisors and agents and new agents should be properly guided. There is a particular Supervisor in the morning shift who nobody ever wants to work with because of her HAUGHTINESS and HARSHNESS to agents and people around her. So she has very few people working with her. Please look properly into this, ask questions anonymously from agents around and work on this. This is not very good for your image and branding.
ADMINISTRATOR in Scarborough, ON
on 12 January 2018
AllianceOne was a great company to work for
I love getting to work everyday and the staff and everyone was like family to be around. I was a team player and a hard worker and have made lots of friends and my co workerrs was very helpful

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Questions and answers

People have asked 6 questions about working at AllianceOne. See the answers, explore popular topics, and discover unique insights from AllianceOne employees.

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Interview insights

Insights from 6 Indeed users who have interviewed with AllianceOne within the last 5 years.

Average experience
Interview is easy
Process takes about a week

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