Alight Solutions Employee Reviews

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Great company to join
HR Services Operations Manager - Payroll (Former Employee) –  Toronto, ON20 April 2018
Great place to work and for advancement.

Leadership has worked hard to provide employees with positive direction.
Good benefits and salary.
long work hours
Pros
good leadership
Cons
none
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Productive and gratifying place to work for.
Customer Service Associate (Former Employee) –  Sheppard and ,Younge Toronto12 March 2018
Excellent company to work for. D. and A. are top instructors. Some days are busier than others, but busy means doing more to help employees of clients and the day goes so fast! A.T. is a great supervisor with weekly review and helpful notes to better your performance. Alight offers a much needed service to rather large companies, in assisting their employees with educated choices in their choice of benefits (dental, medical, special needs coverage), among other things. A very healthy way of spending your day!
Pros
Decent training and very helpful supervision
Cons
Some supervisors may express fears, (their own fear), to you in regards to what you say to customers, while helping them find answers, Alight does not provide. You got to adjust your patterns, according to her fears, not according to a healthy desire to assist.
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no life work balance too much stress and pressure everyday
PAYROLL ANALYST (Current Employee) –  Toronto, ON6 February 2018
no life work balance too much stress and pressure everyday you are doing 5 people's job.. no good benefits..too many managers who does not know what they are doing.. not a good company - will not recommend
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Good if you want a a temp position
Human Resources Payroll and Benefits Coordinator (Current Employee) –  Toronto, ON3 January 2018
Management needs drastic improving, uni-lingual employee suffer the most, as they are overworked and underpaid. Good if you are bilingual as pay is significant higher than senior reps who are uni-lingual
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Nice Place to work
Benefits Associate (Current Employee) –  Toronto, ON28 December 2017
Nice Place to work but pays very less and rotating shifts.
Always busy , lot of learning, easy management, Nice people, Big Clients. Need to some office improvements. Rest i enjoy working here and learning a lot
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Environnement managérial à améliorer
Bilingual Customer Service Representative (Current Employee) –  Toronto, ON11 December 2017
Expérience en intérim pendant 3 mois où j'ai pu découvrir la méthode de travail canadienne et le fonctionnement d'un call center.
Pros
Salaire attractif
Cons
Courtes pauses et trop de pressions, formations trop théoriques
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Avoid if you can
EMPLOYEE BENEFITS REPRESENTATIVE (Current Employee) –  Toronto, ON19 November 2017
The company lacks organisation and makes important decision when force to. The wages are also very low. Promotion within the company seems very difficult unless the managers like you and not based on your actual work.
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Overall rating

3.4
Based on 128 reviews
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Ratings by category

3.4Work/Life Balance
3.3Salary/Benefits
3.0Job Security/Advancement
3.0Management
3.1Culture

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