Productive and gratifying place to work for.
Customer Service Associate (Former Employee) – Sheppard and ,Younge Toronto – 12 March 2018
Excellent company to work for. D. and A. are top instructors. Some days are busier than others, but busy means doing more to help employees of clients and the day goes so fast! A.T. is a great supervisor with weekly review and helpful notes to better your performance. Alight offers a much needed service to rather large companies, in assisting their employees with educated choices in their choice of benefits (dental, medical, special needs coverage), among other things. A very healthy way of spending your day!
Decent training and very helpful supervision
Some supervisors may express fears, (their own fear), to you in regards to what you say to customers, while helping them find answers, Alight does not provide. You got to adjust your patterns, according to her fears, not according to a healthy desire to assist.