Great team environment & many opportunities to grow
Working at Alight Solutions is really great. The leadership team is really supportive and genuinely wants to see you advance in and out of your role. The monthly stats system is pretty harsh and is not very forgiving of human-error but with such personable leaders they really help you advance despite a bad month.
The calls can definitely become - more... emotional and exhausting but overall the training is good enough to allow you to answer 80% of client inquiries. - less
ProsFantastic work environment, great team and supportive leadership
Consjob requires a lot of emotional labour