Alberta Blue Cross Employee Reviews

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Did not enjoy working there
Customer Service Representative (Former Employee) –  Edmonton, AB10 October 2018
Management is very rude and people are fake.
There's a close knit of people and if you're new, they pretend to be nice to you and once they don't like you they find every reason to have you fired.
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Great place to work
Claims Processor (Former Employee) –  Edmonton, AB10 September 2018
Great team environment. Able to work independently as well as ask for assistance from team and management. Learned a lot about insurance processes. Would definitely work there again.
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Productive work place
Manager (Former Employee) –  Edmonton, AB10 September 2018
Fellow employees are positive with lot of opportunities to engage in activities with co-workers and community outside of work.
Such as corporate challenge, community volunteer, and day of giving.
Opportunity for advancement.
Pros
Free Coffee/Tea/Hot Chocolate
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Good place to work with experience
CUSTOMER SERVICE REPRESENTATIVE (Former Employee) –  Edmonton, AB19 May 2018
getting a job at blue cross is a bit of a challenge. they mainly hire people who have experience in the field, or people who are easily trainable. in the customer service department job advancement is very difficult. hardest part of the job is dealing with upset or irate clients. easiest part is just relaying the information that right in front of you. there is no guess work. Monday to Friday 40 hour work week. 8:30 to 4 pm
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Fun and rewarding place to work
Health Services Admin Support (Former Employee) –  Edmonton, AB30 April 2018
Sorting and distributing mail,
Preparation of correspondence
file retrieval
Releasing claims
Filing
Ordering Supplies

The most enjoyable part of the job was being part of a team and working together to ensure required deadlines were met
Pros
Great people, understanding management, paid training, excellent benefits, work/family balance, excellent location and hours
Cons
none
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Low pay but great workplace
Contract and Booklet Editor (Mat Leave Position) (Former Employee) –  Edmonton, AB26 April 2018
The pay was not the greatest at the time, and the department I was in was very limited and small for advancement. It seemed others in larger departments loved their jobs, and it had a great office culture.
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Excellent place to work
Group Case Management - Assistant (Former Employee) –  Edmonton, AB25 April 2018
Company is interested in the happiness and well being of their workers. Provides team events and functions. They treat employees fairly and professionally.
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Fun, relaxed atmosphere.
Customer Service Representative (Current Employee) –  Edmonton, AB21 April 2018
Great place. Relaxed atmosphere. Management is awesome. Not a fan of the commute to downtown.

Fantastic coworkers. Easy to get a long with. Fun place to work.
Pros
Great atmosphere.
Cons
Commute.
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Stay Away
Claim analyst (Former Employee) –  Edmonton9 March 2018
High expectations for very low pay. I learned that management gets bonuses for making you work harder and be productive with no salary increases for years for regular employees.
Management gets perks which employees don’t. Bottom line the company is very cheap except to management. They will fly management to Phoenix for a powwow and send Sales people to Banff for a powwows but nickel and dime the hard working non management employees.
Hardest part of the job was seeing this day to day! There was always a sense of entitlement for them and no compensation for anyone else. They really don’t care about you as you are only a number to them for productivity! They don’t talk to you and they don’t interact with you and when they do talk to you it’s about themselves!
Pros
Flex day once a month
Cons
Low pay with poor overall benefits and overly high expectations
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Will be reviewed later
Middle Management Roles (Former Employee) –  Edmonton, AB10 January 2018
The review will be added at a later date when the information has been gone through thru. At that time all required fields will be completed as requested
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Bad impression
Team Lead - Group Enrolment - Benefits (Former Employee) –  Edmonton, AB30 December 2017
The people I worked with had great hearts, but it always felt like there was an elephant in the room. The upper management's idea of delegation was seriously misinformed.
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good
Recruitment Assistant (Former Employee) –  Edmonton, AB12 December 2017
Working at Alberta Blue cross was a stable and rewarding career. there were many different units and all worked independently but overall the organization had a strong focus on health well being of staff.
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A supportive place to work
Disability Case Manager (Current Employee) –  Edmonton, AB17 November 2017
Management is supportive of staff and encourages a balance of work and life. Personal and work development is encouraged and supported by management. The focus of Blue for life is a very motivating corporate objective.
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productive
Eligibility Benefits Administrator (Current Employee) –  Canada14 November 2017
day a work is busy.

not time to learn anything.

there is no culture.

Is hard to grow in a company that is not willing to give you a chance to use your skill.
Pros
your coworkers
Cons
long hours, poor management
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Toxic People!
Claims Adjuster (Current Employee) –  Edmonton, AB12 August 2017
Very toxic environment and people in general. Managers are arrogant, gossip, stuck up. Their is no way to win with them, be it your a hard working person or lazy. Management and team leads create more drama then the regular employees. Good benefits and sick/vacation days. No oppruitunity to grow in any direction. Most managers love to blame others for their weakness' and enjoy gossiping more then working. They treat their employees like children with the way they talk down to them and overall approach. Lots of fake people and interactions. Lots of people rat on each other or try to get their coworkers into trouble with management. Floor managers are very distant and have a sense of superiority. Do not try to be civil or make friends as that's viewed as a weakness.
Pros
Sick/Vacation Days, Benefits
Cons
Managers, Team-Leads, Gossip, Toxic, Low-Pay
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Good people, good atmosphere
Claims Analyst (Former Employee) –  Edmonton, AB12 July 2017
Claims Analyst: Worked with great people in a team environment. The manager was always available to answer any questions, and anything needed by our team
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Abc
Claims Processor (Current Employee) –  Edmonton, AB15 May 2017
This is a company that expects a high amount of detail and output. There isn't a lot of room for advancement because the employees are quite happy in their positions and the only people leaving are the ones retiring. This employer takes pride in caring about the employees ensuring this is a healthy workplace. Its a good place to work with friendly people.
Cons
No parking available
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toxic work environment
Analyst (Former Employee) –  Edmonton, AB11 May 2017
I worked in the clinical drug services as a analyst 1. People were rude, condescending, cliquey, and gossipy. I was going through medical treatment and my manager told me i should have taken part time not full time work because i am so stressed out. which i wasnt.
Pros
good health benefits
Cons
toxic work environment
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Unfair pay
Sales Support Group Insurance (Current Employee) –  Red Deer, AB15 March 2017
Low pay for the amount of work and knowledge required. No equality of pay. Working with co-workers is amazing as well as the groups. I enjoy the communication aspect and resolving issues for the clients.
Pros
Learning group insurance - co workers
Cons
low pay
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Under paid over worked
Supervisor (Current Employee) –  Edmonton, AB1 February 2017
Benefits are cheap! Working hours are long with no coffee breaks and less than an hour for lunch. The pay is lousy. Managers are bullies. Stay away or if you work here get a job elsewhere where you are appreciated, treated well and paid what you deserve! Most every other company in the same business pay their employees much more with shorter hours, better benefits and give their employees the respect they deserve. The company thrives on what and how much an employee can do for them, but don't care for their employees what so ever.
Pros
It's a job
Cons
Long hours with low pay
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Overall rating

3.8
Based on 56 reviews
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Ratings by category

3.9Work/Life Balance
3.4Salary/Benefits
3.3Job Security/Advancement
3.3Management
3.6Culture

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