Alberta Blue Cross Employee Reviews

ABC is a good place for stability and they usually would work with you if you wanted a change. Work was stable and consistent even with the changes in the team. The good teams/work/managers are there but you may have to find the one that you enjoy working for as it might not be the first one.

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Humiliating to be considered a under performing part of a part of a low performance culture - given my very long history of being a high performer.

Sr Financial Analyst (Former Employee) - Edmonton, AB - 15 November 2023

What is the best part of working at the company?Very friendly culture and committed to employee wellnessWhat is the most stressful part about working at the company?I was told I was not getting a pay increase because of a negative performance review. I never had a performance review in 3.5 years. My co-worker had the same experience.What is the work environment and culture like at the company?freindly (maybe too freindly) and very focussed on employee wellnessWhat is a typical day like for you at the company?struggling to get information and presenting solutions to a boss that lacked knowledge

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Most stressful job I have ever had!

Personal Benefits Consultant (Former Employee) - Edmonton, AB - 29 September 2023

What is the best part of working at the company?Work from home, recieve benefitsWhat is the most stressful part about working at the company?High pressure sales, micro managing, out of office work expected at times, unachievable targets that dictate your bonus, pay is low, cost of their benefits take a good chunk off your psy cheque, they boost about their conference which is a weekend you have to go or take holidays if you don't and it's 3 days of boring presentations. Little opportunity to move up, if you would even want to with how unstructured the company and policies are. What is the work environment and culture like at the company?The people who have been there for many years are their own little group that get all the rewards, top positions and special treatment. Because you work from home and are expected to be working every minute, there is no time or allowance to get to know your co workers. Very toxic environment because of how high pressure the jobs are. What is a typical day like for you at the company?Turn your computer on. Talk to clients till 11am. Back on at 12pm and talk to clients till the end of the day. Once a week a team meeting and once a week a meeting with your manager to direct and criticize your work. They record all your calls, emails and messages

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Clique

Coordinator (Former Employee) - Edmonton, AB - 6 September 2023

Don't bother working here unless you like brown-nosing and being treated like garbage. If you have morals, standards and sense of self, you're an outcast. The only way to tolerate working here is to be everyone's two-faced best friend.

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Supportive Environment, lots of perks

Customer Service Representative (Former Employee) - Edmonton, AB - 10 August 2023

Sometimes the job can be very stressful, but the people and the perks make it a good place to work. Excellent benefits, paid time off, Christmas gifts and other employee benefits. Discounts on your auto and home insurance as well. Quarterly bonuses depending on performance.

Pros

Employee benefits/other perks, bonuses

Cons

Stressful

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Insights into Alberta Blue Cross

Based on 19 survey responses

What people like

Clear sense of purpose
Ability to meet personal goals
Fair pay for job

Areas for improvement

Sense of belonging
Trust in colleagues
General feeling of work happiness

Safe and inviting place to work

Medical Underwriter/Auditor (Former Employee) - Edmonton, AB - 14 April 2023

Excellent place to work Networking Collaboration Educating Room for growth and development Great work life balanceClear communication between departments Developed strong friendships to this day

Pros

Volunteer in community

Cons

Really wasn’t one

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Company is fine but be careful in choosing manager

DATA SCIENTIST (Former Employee) - Edmonton, AB - 23 February 2023

Some managers are mean and they don’t care about being respectful, always micromanaging, and mean. Sometimes, you would even wonder why your manager is playing mean games to frame a bad picture of you.

Cons

Some managers are mean

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No work life balance and micro managing environment

IT Support (Former Employee) - WFH - 25 January 2023

There is absolutely no work life balance at Blue Cross even though they promote it a lot in the departments. The work pace is fast and extremely competitive. The team leads and supervisors micro manage you all the time and would inform you multiple times about the same tasks over and over again through all possible means like email and teams. If it's a remote position and your status changes to away, you get asked multiple questions. Working overtime doesn't get you any overtime pay or time off in lieu either.

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Horrible team and mangement

Claims auditor (Former Employee) - Edmonton, AB - 20 December 2022

Micromanagement and they have no idea to train new employees. Just meaningless meetings and even if you are god forbid offline for 2 minutes then you have to explain. Horrible team to work with

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Fast pace autonomous work

Claims Adjuster (Former Employee) - Edmonton, AB - 15 October 2022

Working completely virtual and almost fully autonomous has its benefits and challenges Felt trained well for the most part all though there was a huge amount of information. Very little interaction with team can sometimes feel isolating especially as a new hire - huge emphasis on figure it out yourself - lots of resources provided . ABC takes employee wellness seriously . Amazing benefits , breaks , and decent pay . A lot of employees that I did interact with have been there for many years . ABC is definitely doing something right .

Pros

Benefits

Cons

No/minimal interaction with coworkers

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Perceived Commitment to Wellness

Coordinator (Former Employee) - Edmonton, AB - 12 September 2022

It’s an okay organization overall that doesn’t take care of its employees. There’s a lot of favouritism with managers and senior leadership. There’s no opportunities for growth for staff, so talented people end up leaving for other much more progressive workplaces.

Pros

None

Cons

Favouritism

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Loved My Time There Until I Didn't

Sales Associate (Former Employee) - Calgary, AB - 19 August 2022

Friendly, helpful sales team helped me excel in my role. Conforming with the ideology of the company is paramount so if you are not a fit, don't waste your time.

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Stressful

Customer Service Representative (Former Employee) - Edmonton, AB - 11 July 2022

Judged on a daily basis. Inclusive of lGBTQIA but if you are not within that letter group, then you don't belong. Office politics are awful. Favoritism and gossip are prevelant.

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Terrible

Benefit Builder (Former Employee) - Edmonton, AB - 5 July 2022

Horrible place to work. The team leads are terrible and they don't care about their employees. To get a day off for an appointment was near impossible and heaven forbid you called in sick once you were called in and spoken to.

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Poorly run establishment

Insurance Sales Agent (Former Employee) - Edmonton, AB - 29 June 2022

New management with lack of empathy. At first was fantastic then new management. They only care about results while ignoring real issues. Failure to be part of a team.

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Very Supportive and positive work environment

Sr. Disability Case Manager (Current Employee) - Edmonton, AB - 27 May 2022

Like all companies we are busy and there is an expectation to be productive and meet targets. However, the positive support makes you want to do your best and meet the targets that are asked of you.

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Good work life balance but pay is low and not much room for growth

Junior Accountant (Current Employee) - Edmonton, AB - 25 April 2022

Alberta Blue Cross places a big emphasis on wellness , mental health, and work life balance. Prior to covid there was fitness classes, fitness rooms, rooms for collaboration, etc.There is not a lot of room to grow in Alberta Blue Cross and I’ve heard that about a few departments including my own (accounting). I also don’t feel compensation is good and I know a few coworkers who have left because they don’t feel they are compensated daily for the work load

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Productive and Challenging

Project Coordinator (Current Employee) - Edmonton, AB - 30 March 2022

I’ve worked here for about 12 months. Great company culture that promotes a healthy lifestyle and wellness. Work life balance is great, earned days off are a plus. Overall great culture and great people that promote collaboration.

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ABC is in the insurance industry with their main focus on Healthcare. They are big on wellness and offers different wellness programs.

Customer Service Representative (Current Employee) - Edmonton, AB - 6 February 2022

I enjoy working at ABC as they have a inclusive culture and they are big on wellness. They focus on all areas of wellness and even offers a wellness break. My role is pretty much the same each day and if you enjoy working with people then this is a job for you.

Pros

Wellness breaks, gym on-site for those who work on-site, paid quarterly evaluations based on performance, incentive program, training and paid vacation.

Cons

Shifts are not flexible

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Don’t Fall for the Hype!

Disability Case Manager (Former Employee) - Edmonton, AB - 6 January 2022

ABC loves to brag about what a great place it is to work but don’t believe it. My department had around 70% turnover rate, everyone says the same thing in Exit Interviews (unreasonable workload, no training, no leadership, zero appreciation, support or acknowledgement that people are constantly overworked because they can’t keep employees, bullying from managers) and NO ONE CARES. Absolute worst, most toxic environment ever. STAY AWAY!

Pros

Coworkers are wonderful people who deserve so much better than this miserable place

Cons

Workload is crushing due to constantly being short staffed, Management constantly gaslights staff into thinking they are the problem, Promotions are based on how well you suck up to the Director, Training is inconsistent and inadequate

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Stay away

Systems Analyst (Former Employee) - Alberta - 18 July 2021

No professional training, Poor management give me tasks from first week, Fake team leaders because they are lazy and only talk about themselves and push job for low level employees without any instructions or guidance They didn't care about you because you are just a number for productivity. No teamwork . Outdated tools and technologies. No area to growth with very boor leaders.If you IT professional don't destroy your career her