CUSTOMER SERVICE REPRESENTATIVE (Former Employee) – Edmonton, AB – 19 May 2018
getting a job at blue cross is a bit of a challenge. they mainly hire people who have experience in the field, or people who are easily trainable. in the customer service department job advancement is very difficult. hardest part of the job is dealing with upset or irate clients. easiest part is just relaying the information that right in front of you. there is no guess work. Monday to Friday 40 hour work week. 8:30 to 4 pm
Contract and Booklet Editor (Mat Leave Position) (Former Employee) – Edmonton, AB – 26 April 2018
The pay was not the greatest at the time, and the department I was in was very limited and small for advancement. It seemed others in larger departments loved their jobs, and it had a great office culture.
Claim analyst (Former Employee) – Edmonton – 9 March 2018
High expectations for very low pay. I learned that management gets bonuses for making you work harder and be productive with no salary increases for years for regular employees. Management gets perks which employees don’t. Bottom line the company is very cheap except to management. They will fly management to Phoenix for a powwow and send Sales people to Banff for a powwows but nickel and dime the hard working non management employees. Hardest part of the job was seeing this day to day! There was always a sense of entitlement for them and no compensation for anyone else. They really don’t care about you as you are only a number to them for productivity! They don’t talk to you and they don’t interact with you and when they do talk to you it’s about themselves!
Flex day once a month
Low pay with poor overall benefits and overly high expectations
Recruitment Assistant (Former Employee) – Edmonton, AB – 12 December 2017
Working at Alberta Blue cross was a stable and rewarding career. there were many different units and all worked independently but overall the organization had a strong focus on health well being of staff.
Disability Case Manager (Current Employee) – Edmonton, AB – 17 November 2017
Management is supportive of staff and encourages a balance of work and life. Personal and work development is encouraged and supported by management. The focus of Blue for life is a very motivating corporate objective.
Claims Adjuster (Current Employee) – Edmonton, AB – 12 August 2017
Very toxic environment and people in general. Managers are arrogant, gossip, stuck up. Their is no way to win with them, be it your a hard working person or lazy. Management and team leads create more drama then the regular employees. Good benefits and sick/vacation days. No oppruitunity to grow in any direction. Most managers love to blame others for their weakness' and enjoy gossiping more then working. They treat their employees like children with the way they talk down to them and overall approach. Lots of fake people and interactions. Lots of people rat on each other or try to get their coworkers into trouble with management. Floor managers are very distant and have a sense of superiority. Do not try to be civil or make friends as that's viewed as a weakness.
Claims Processor (Current Employee) – Edmonton, AB – 15 May 2017
This is a company that expects a high amount of detail and output. There isn't a lot of room for advancement because the employees are quite happy in their positions and the only people leaving are the ones retiring. This employer takes pride in caring about the employees ensuring this is a healthy workplace. Its a good place to work with friendly people.
Analyst (Former Employee) – Edmonton, AB – 11 May 2017
I worked in the clinical drug services as a analyst 1. People were rude, condescending, cliquey, and gossipy. I was going through medical treatment and my manager told me i should have taken part time not full time work because i am so stressed out. which i wasnt.
Sales Support Group Insurance (Current Employee) – Red Deer, AB – 15 March 2017
Low pay for the amount of work and knowledge required. No equality of pay. Working with co-workers is amazing as well as the groups. I enjoy the communication aspect and resolving issues for the clients.
Supervisor (Current Employee) – Edmonton, AB – 1 February 2017
Benefits are cheap! Working hours are long with no coffee breaks and less than an hour for lunch. The pay is lousy. Managers are bullies. Stay away or if you work here get a job elsewhere where you are appreciated, treated well and paid what you deserve! Most every other company in the same business pay their employees much more with shorter hours, better benefits and give their employees the respect they deserve. The company thrives on what and how much an employee can do for them, but don't care for their employees what so ever.
System Analyst (Former Employee) – Edmonton, AB – 29 December 2016
Large company. All the pros and cons are from this. A lot of people, a lot of relationships, a lot of managers. You don't need to be extra-ordinary, you're not encouraged to be. Every job would have more than one persons on it, everybody has a backup. They don't want you to be unique. They want average persons.
Providing Health and Wellness services on a viable and not for profit basis
Spending Account Billing Coordinator (Current Employee) – Edmonton, AB – 29 October 2016
A typical work day consists of invoicing and reporting on Spending Accounts. Being organized and having the ability to prioritize the workload is key. Treating the Customer with respect and dignity is number one. Having management and co-workers that provide support and guidance where needed is essential. The hardest part of the job is determining discrepancies between the various systems in play. And the enjoyable part is knowing you have assisted the Client and provided them with the answers they required.....satisfying their needs....and going above and beyond.
Flexible hours, as well as decent benefits for little cost.
Not always being heard when an idea or process could be brought forward / changed.
Pharmaceutical Representative (Current Employee) – Edmonton, AB – 26 August 2016
I love working in this department - not too much stress while still being challenging, friendly co-workers, caring and understanding managers, and great benefits. Great downtown location. Encouraging of new ideas and input. I have no complaints and I don't want to leave.
Sales Representative (Former Employee) – Edmonton, AB – 16 August 2016
Management is horrible . They truly do not care about what is going on out on the floor and will completely ignore the fact that they have anything to do with it. A number is what you will always be . Anyone who has gone to hr pretty much ends up fired. Below industry standard for pay. Good hours and good benefits. Pay is average at best. Always behind with the times.