Alarm Guard Security Employee Review
We have good training about one week. And learned a lot of sales skills in the company. I get sales confidence from this job and the manager is a very good person teaching me a lot.
Ratings by category
This job at ADT is helping me with my communication skills and the ability to think on my feet. It is very collaborative with team meetings to practice and discuss scenarios while talking on the phone and having multiple points of view really helps. We each have our own style of talking to people and we find what works best for us. Superiors are available to help 24/7 with any problem.
Very collaborative and teaches communication skills
I took this D2D role as a recent university graduate with an objective to enhance my people's skills. Due to my introverted nature, I chose to step out of my comfort zone by meeting strangers. It was a good experience in this sense and there were encouraging and supporting managers. It can be fun if you enjoy the work. Most sales reps last at most for a week or two. The payment was purely commission-based and only when a contract is signed and a security system is successfully installed in the customer's house. But there is ABSOLUTELY no communication from the managers and administration regarding canceled installations. I find out on payday. The managers keep stressing the fact that they cannot tolerate dishonesty towards the customers, yet they are betraying the trust of employees. The whole company takes advantage of young graduates and present them with false hopes. I get that income is uncapped but there are several external factors as well such as cold climate, and the fact that the manager kept procrastinating on printing my ID Badge. These are just some of my awful experiences. There is much more.
They get you in for an interview and not really tell you it's actually a door-to-door job. Staffs are extremely friendly but I am certain that 90% of the sales reps are not happy there. You start off with a base salary and quickly learn that you will be converted to commission only. Imagine knocking on 100 strangers doors daily and hoping they would buy a 3 year contract to make a living. This is a fine starting point if you want to learn a few things about sales but unfortunately nothing long term.