Airport Terminal Services Employee Reviews

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4.0
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A place to grow and learn
Customer Service (Former Employee) –  Toronto, ON8 January 2019
Lot's of opportunities to grow and learn as long as you are hard working and dedicated. Great team environment. Opportunities to travel and meet different people from different stations.
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5.0
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Great Crew to work with
Ramp Attendant (Current Employee) –  Charlottetown, PE15 October 2018
working at ATS allows you to have a few laughs, enjoy going into work and while your there. The crews are always worth a laugh but also since you are working around airplanes safety is always priority number .
Pros
Flight benefits
Cons
Early mornings, Late nights
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2.0
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Ramp Agent
Ramp Agent (Former Employee) –  Regina, SK13 October 2018
Low pay treated terribly expected to stay well after your shift is done sometimes it was a bit excessive good co workers bad management it was a cool learning experience but not worth the pay
Pros
Good Co workers Get up close to planes good overtime
Cons
Treated bad bad management no raises unless promoted
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3.0
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Fast paced
Forklift Operator (Former Employee) –  Etobicoke, ON3 October 2018
i didnt enjoy this place as much because of management. i learned alot because that was the first time driving forklift and gaining experienceat the same time .
Pros
gaining experience
Cons
Management
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1.0
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Dont, just dont
Ramp Lead (Former Employee) –  Richmond, BC15 September 2018
They dont care about you. Just dont work here. Flights to man power ratio are outrageous! If you die on the job, (pretty much possible in this company) they’ll pay you $25k which is absurd! And if you die, they can easily replace you within a few days. And when they increased our salary from $18 - $20 per hr, i thought it’s pretty good because youre going to get more money every year. Wroooooong! You get an increase of 50 cents after 5 years! Wooooow
Pros
Co workers
Cons
Managers
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3.0
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Fun but stressful to deal with management
Ramp Agent (Current Employee) –  Toronto, ON14 September 2018
Its fun working on the ramp loading and offloading bags but management is slow to help you when you need them most. HR doesn't respond to emails most of the time and managers throw blame onto you whenever something goes wrong.
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1.0
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Worst Place to work!
Ramp Agent (Former Employee) –  Edmonton, AB5 September 2018
flight benefits are just a front! but they'll do everything to abuse workers its really a joke working here. desperate people work here, have fun working with lots of discrimination and they will feel you bad everyday specially people here love too much issues and bad mentality.
Pros
not even one!
Cons
so many things!
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5.0
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Great place to learn and experience work at an airport
(ATS) Passenger service Agent (Current Employee) –  Mississauga, ON23 August 2018
In ATS you checked passengers at the counters, you work from the counters to the gate, great way to learn how a airport works, and awesome people to work with.
Pros
Good health benefits
Cons
Poor salary
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5.0
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It was great
Lead Ramp Agent (Former Employee) –  Toronto, ON22 July 2018
Was happy to work there . Great job to get your foot into the airport . Learned a lot if skills . It’s a fat paced job with lots of benefits. Hours are available.
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2.0
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Expect to get suffer everyday.
Ramp Agent/Baggage Handler (Former Employee) –  Vancouver, BC5 July 2018
flight after flight after flight. some days you wont even get a lunch break. this job is hardest job i have ever done in my life. they don't know how to run a ground handling company. no man power available. they always call you on your days off to come in for some extra overtime. expect no life when working this job.

a typical shift when first starting out..
3pm to midnight
1 hour unpaid lunch break.

get home by 1 am then by the time you sleep its 2 am. you wake up next day at noon because your so sore you cant even move. and repeat.

if you die on the ramp they will pay your family 25k to say sorry for your loss even if its because of negligence of employer or other employee
Pros
good benefits
Cons
unpaid breaks, no breaks
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1.0
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Completley Pathetic
Ramp Agent (Former Employee) –  YYC15 June 2018
Terrible wage
Cliquey social environment
Poorly maintained employee areas
Heavily disorganized management
Self serving union, mostly absentee
Poor training and safety procedures

Expect to hate everyday you show up for work.
Pros
Leaving for the Day
Cons
Everything
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3.0
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Great people to work with
Lead Hand (Former Employee) –  Mississauga, ON5 June 2018
I am always meeting new people at the work and am constantly learning new things. The one thing that i dislike is that there is not alot of room to grow.
Pros
nice people
Cons
long hours
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2.0
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Benefits are good but...
Crew Chief (Former Employee) –  Richmond, BC1 June 2018
The amount of work that you do on your schedule is ridiculous. The pay is good only if you're willing to break your back. You have no idea what you're doing and how many flights you'll be doing that day. You'll come into work and realize there's already a flight waiting for you to park and offload it. Super understaffed and sometimes they'll force you to work overtime. ATS at YVR does the baggage handling for Westjet and planes would come down nonstop. Half of the people are injured and still make people work. The supervisors are really nice, and will come to help you whenever something isn't going right. The managers only care about getting the job done and nothing about your health. There are other companies in YVR, pay less, but definitely keep everything organized and safe.
Pros
Flight Benefits
Cons
Long Hours, Work during your breaks
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5.0
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Great Place to work!
Ramp agent (Current Employee) –  Richmond, BC27 May 2018
ATS at YVR Is the premier place to work at YVR. Other ground handlers have worse pay and don’t care. Yes hours can be long but the airplanes and environment make up for it. Ive brought in 3 friends and even got a referral bonus. Company is awesome, management is better. Get a position here as they seem to be hiring now.
Pros
Amazing pay. Management is great.
Cons
Sometimes it rains but just wear a jacket!
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1.0
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Saw such abuse of rights I wanted to call Troubleshooter
Aircraft Groomer (Former Employee) –  Edmonton, AB7 May 2018
Don't work here. The only pro is the great people you get to meet and work with, but the management make it so difficult it is not worth it. Run away, far away. They tell you that there's flight benefits, but the hoops you have to jump through make it nigh impossible. ESPECIALLY if you're a groomer!
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1.0
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Managers are not going to save you
Ramp Supervisor (Former Employee) –  Edmonton, AB4 May 2018
The managers will toss you under the bus as soon as look at you, dont trust anyone and always cover your backside! the employees are great and they are a tight group of people i still hold dear to my heart but the managers were awful. job was a blast! so much fun
Pros
Animals
Cons
managers
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4.0
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merci
Transport Driver/Maintainer (Former Employee) –  montreal8 March 2018
Surveiller l'entretien de tous les camions en établissant des calendriers d'entretien réguliers pour chacun d'eux
Conduite de camions semi-remorques pour le transport de marchandises, de matériaux, de pièces de rechange et d'autres marchandises
Chargement et déchargement de marchandises et de marchandises à l'aide de chariots élévateurs ou parfois manuellement
Fournir des services dans les domaines de la réparation des carburants, de l'eau, du pétrole, de l'air et des véhicules
Concevoir les meilleurs itinéraires possibles pour assurer la livraison rapide des produits
Obtenir les autorisations des séquestres et des expéditeurs et évaluer les factures
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2.0
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not applicaple
Customer Service Representative (Former Employee) –  Toronto Pearson International Airport, ON3 March 2018
check in customers
gate lead/assist
arrivals agent
learned to work in a fast paced environment......................................................











///.
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5.0
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ATS, good business model,
Airline Ramp agent (Former Employee) –  Edmonton international airport27 February 2018
Fun energetic businessman surroundings. Pleasant people and organized staff. I work on the Airside loading and unloading baggage and freight, trained in multiple equipment, airside driver training, marshalling aircraft, commissary, ground equipment. Training in safety procedures for fire, flood, natural disasters and terrorist attacks. Able to attain Canadian security ratings for airport airside.
Pros
Fun and challenging work environment.
Cons
Low pay and long commuting distance
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3.0
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Hard work
Safety Officer/ Safety Trainer (Former Employee) –  Edmonton, AB15 February 2018
Safety gear ready, very open area of work, open to all types of weather ,go out and do safety walks, bring in aircraft, offload,onload aircraft, clean inside aircraft ,service aircraft, prepare aircraft for departures safely and agents, these are very time sensitive. Continue to next arrival and repeat.
Pros
Knowledge
Cons
Management power trips, weather
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3.3
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