Airport Terminal Services Employee Reviews

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Completley Pathetic
Ramp Agent (Former Employee) –  YYC15 June 2018
Terrible wage
Cliquey social environment
Poorly maintained employee areas
Heavily disorganized management
Self serving union, mostly absentee
Poor training and safety procedures

Expect to hate everyday you show up for work.
Pros
Leaving for the Day
Cons
Everything
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Benefits are good but...
Crew Chief (Former Employee) –  Richmond, BC1 June 2018
The amount of work that you do on your schedule is ridiculous. The pay is good only if you're willing to break your back. You have no idea what you're doing and how many flights you'll be doing that day. You'll come into work and realize there's already a flight waiting for you to park and offload it. Super understaffed and sometimes they'll force you to work overtime. ATS at YVR does the baggage handling for Westjet and planes would come down nonstop. Half of the people are injured and still make people work. The supervisors are really nice, and will come to help you whenever something isn't going right. The managers only care about getting the job done and nothing about your health. There are other companies in YVR, pay less, but definitely keep everything organized and safe.
Pros
Flight Benefits
Cons
Long Hours, Work during your breaks
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Great Place to work!
Ramp agent (Current Employee) –  Richmond, BC27 May 2018
ATS at YVR Is the premier place to work at YVR. Other ground handlers have worse pay and don’t care. Yes hours can be long but the airplanes and environment make up for it. Ive brought in 3 friends and even got a referral bonus. Company is awesome, management is better. Get a position here as they seem to be hiring now.
Pros
Amazing pay. Management is great.
Cons
Sometimes it rains but just wear a jacket!
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Saw such abuse of rights I wanted to call Troubleshooter
Aircraft Groomer (Former Employee) –  Edmonton, AB7 May 2018
Don't work here. The only pro is the great people you get to meet and work with, but the management make it so difficult it is not worth it. Run away, far away. They tell you that there's flight benefits, but the hoops you have to jump through make it nigh impossible. ESPECIALLY if you're a groomer!
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Managers are not going to save you
Ramp Supervisor (Former Employee) –  Edmonton, AB4 May 2018
The managers will toss you under the bus as soon as look at you, dont trust anyone and always cover your backside! the employees are great and they are a tight group of people i still hold dear to my heart but the managers were awful. job was a blast! so much fun
Pros
Animals
Cons
managers
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Do not work at yvr
Ramp Agent & Crew Chief (Former Employee) –  Richmond, BC19 April 2018
ATS at YVR is the worst place to work. No breaks because of back to back to back flights. They'll work you into the ground your whole shift, 5 days a week and then have the audacity to ask you to stay late (or force you, cause thats hidden in the contract). Plus they'll pester you non stop on your weekends. They are completely under staffed because everyone quits because of the work conditions. If you want to spend 9 hours a day in the pouring rain with no breaks, throwing and lifting bags in a confined space, then this is for you... It is not worth the pay... Most of the managers and supervisors just sit around all day barking orders and won't go help when it's really needed. Only nice thing about ATS at YVR is the new equipment. ATS at YVR only services Westjet, who keep adding more and more flights. Quite common for aircraft to sit at the gate because the crew is stuck on other flights. Absolute worst experience as a ramp agent/crew chief. Every other company at YVR is 100% better and worth the pay cut. If you want to work on the ramp at YVR, go elsewhere.
Pros
New Equipment
Cons
Long hours, no breaks, management sucks
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merci
Transport Driver/Maintainer (Former Employee) –  montreal8 March 2018
Surveiller l'entretien de tous les camions en établissant des calendriers d'entretien réguliers pour chacun d'eux
Conduite de camions semi-remorques pour le transport de marchandises, de matériaux, de pièces de rechange et d'autres marchandises
Chargement et déchargement de marchandises et de marchandises à l'aide de chariots élévateurs ou parfois manuellement
Fournir des services dans les domaines de la réparation des carburants, de l'eau, du pétrole, de l'air et des véhicules
Concevoir les meilleurs itinéraires possibles pour assurer la livraison rapide des produits
Obtenir les autorisations des séquestres et des expéditeurs et évaluer les factures
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not applicaple
Customer Service Representative (Former Employee) –  Toronto Pearson International Airport, ON3 March 2018
check in customers
gate lead/assist
arrivals agent
learned to work in a fast paced environment......................................................











///.
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ATS, good business model,
Airline Ramp agent (Former Employee) –  Edmonton international airport27 February 2018
Fun energetic businessman surroundings. Pleasant people and organized staff. I work on the Airside loading and unloading baggage and freight, trained in multiple equipment, airside driver training, marshalling aircraft, commissary, ground equipment. Training in safety procedures for fire, flood, natural disasters and terrorist attacks. Able to attain Canadian security ratings for airport airside.
Pros
Fun and challenging work environment.
Cons
Low pay and long commuting distance
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Hard work
Safety Officer/ Safety Trainer (Former Employee) –  Edmonton, AB15 February 2018
Safety gear ready, very open area of work, open to all types of weather ,go out and do safety walks, bring in aircraft, offload,onload aircraft, clean inside aircraft ,service aircraft, prepare aircraft for departures safely and agents, these are very time sensitive. Continue to next arrival and repeat.
Pros
Knowledge
Cons
Management power trips, weather
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exciting and challenging
Ramp Agent (Current Employee) –  Regina, SK27 January 2018
I love working physically so this job is pretty good when you love working outside in any type of weather. The only thing is you cant work a full straight 8 hours at morning because they have a split shift shift.
Pros
ticket benifit and medical
Cons
requires a lot of energy
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Horrible place to work
Agent (Former Employee) –  Montréal, QC17 January 2018
Terrible management
Dont care about employees but themselves
Other agents are good people but even supervisors are mean.
No benefits, no flying benefits,
Used uniformed which they take a deposit from your paycheck until uniforms are returned
Over worked and under paid
Pros
None
Cons
Too many to list
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ambience de travail
Cargo Agent (Former Employee) –  Calgary, AB17 December 2017
tres bonne compagnie avec une bonne ambiance de travaile
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No day is the same
Ramp Agent (Current Employee) –  Edmonton, AB7 December 2017
Whenever you walk into work, you never know what you will get. Its a good job but a tough job, and not for everyone. If you don't handle the outdoor elements well, don't apply. Working with planes is absolutely amazing, it is quite surreal, but there is not a lot of downtime. This is not a monday - friday, bankers hours job. You will work at all hours of the day, in all weather conditions with minimal regard for complaints.
Pros
Benefits
Cons
Hours, Weather, Confined spaces
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Awful company to work for don't apply unless..
Ramp Agent (Former Employee) –  Dorval, QC10 November 2017
you would like to work like an animal at minimum wage in harsh conditions. If that's the case then by all means apply at ATS but I just want to let you guys know that there's a ton of better options out there if you really want to work at the airport
Pros
you can quit
Cons
no lunch breaks, low salary, harsh conitions, bad training, hours are... awful
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Interesting job.
Ramp Agent (Current Employee) –  Richmond, BC3 November 2017
It's an awesome place to work. Management cares for you, everyone cares for you. Only problem is its still unorganized for now because they just started at yvr, but each day, it keeps on getting better. If you want to lose weight or gain muscles, work here LOL. Fun people. Only thing is, your shift will be really long. It can take over your day.
Pros
Management, people, planes, and flight attendants
Cons
This job can take over your life. (Long hours)
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Not worth the money
Airlines Supervisor (Former Employee) –  Calgary, AB5 October 2017
Learning lots with different airlines.
Management is horrible.
Make you work 3 hrs then 3 hrs break and 3 hrs again on and off any time of the day or night.
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Good place for short term employment
Ramp Agent (Former Employee) –  Edmonton, AB25 August 2017
Good place, good staff. Lots of physical work and bending over lots of heavy lift below average pay decent benefits outdoor work being able to work in all climates is a must
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Dont work here!
Ramp Agent (Former Employee) –  Edmonton, AB22 August 2017
- overworked, underpaid, and un-valued.
- work can be fun as long as you work with other good ramp agents.
- equipment are always either tagged or under repair, therefore you end up having blamed for delays.
- management is lead by a dictator, on which she gives preferential treatment to whom she like. This is also true with some managers in the company, who either sits on their dm cars and pretend to do something, or stare at her computer and have lots of coffee breaks.
- you'll work with a terrible, ill-mannered morning bagroom lead, so ill-mannered, that management doesn't even care if you complain about her and is also giving her preferential treatment.
- management will try to find something to get you fired.
- very odd discipline points system, i.e you get a point on your record for callling-in sick, in which they could use against you at any time.
- really nice HR lady, but you could feel her hands are tied.
- there are many replacements available, so don't expect to be valued in the company, as there are out-of-high school students that are willing to replace you.
- expect to provide your own gear as company provided gear, such as jackets and gloves, are sub-par and inadequate...especially during winter time.
Pros
other ramp agents, flight benefits, overtime
Cons
other ramp agents, management
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Productive, fun place, you can learn a lot
Ramp Attendant (Former Employee) –  Montréal, QC28 July 2017
The best part in everyday tasks are challenging , is the weather outside, planes delayed, passengers or a simple baggage missing. Fast paced environment, you get to work outside so be ready for winter, the job itself is physical and very demanding, wear the appropriate clothing. If you do not enjoy the first 2 weeks just don't bother on continuing, it will only get though get tougher. Once you get the handle on everything it just become easier. Pay attention in training, the airport has its own rules and must be obeyed.
Pros
Working outside, meet all kinds of people, travel discount
Cons
Shift work, concerns are hardly met, the paying could be better for the job that's done
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Overall rating

3.3
Based on 713 reviews
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