The call centre is admittedly a relaxed and clean environment. The job itself is hard, as the majority of calls are customers complaining and you have no tools for resolution, instead guide them to a contact form online as Air Canada does not have a...
Customer Service and Sales Agent (Current Employee)
Montréal, QC - 25 October 2018
long hours but good schedule
worked 7am-9pm 2 days a week
coordinated baggage deliveries for lost baggage for Air Canada
Learned time management
salary not that great but hours worked and schedule was good
Needed to learn how to be assertive and take charge and there...