CUSTOMER SERVICE AGENT (Current Employee) – Ottawa, ON – 14 March 2018
if you love being in a costumer service environment, working here would be really great for you. Hours are convenient to you and the salary becomes worth it long term. You get your benefits 6 months in, which is awesome. Overall staff is friendly
fast paced hanger where we are always working on either a dash 8 or CRJ
AIRCRAFT MAINTENANCE ENGINEER APPR (Former Employee) – London, ON – 20 December 2017
We do heavy checks of all aircraft when cycle times are expired. Hanger in London Ontario closed up in 2012 where the employees had to relocate to the west end and to the east end of Canada Hardest part of this job is keeping in compliance with transport Canada and the regulations I have enjoyed many perks working with this company and traveling has been amazing.
Temp Customer Service Agent (Former Employee) – Edmonton, AB – 18 December 2017
was working for 2month. manager is bossy all time. schedule is not flexible. minimum wage. but flight benefit is good . only young people who like to travel. or retired person can work here. not the people for money.
because its well known company they treat employee like a slave (til join the union)
while you are on the job other employee won't help each other. they have some meetings sometimes. but it's not helping
CONTACT CENTER MANAGER (Current Employee) – Montreal, Canada – 15 December 2017
Great Company, good people. The company has made several changes to better our work and customer experience. I love working for AC. Are days are never dull, we get great benefits and if it wasn't for the harsh winters I would not look to relocate to South Florida.
Customer Sales & Service Agent (Former Employee) – Saint John, NB – 11 December 2017
Company offers great benefits but they come at a price. There is NO work/life balance at all. Shifts are terrible because they are seniority based so you're stuck with the crappiest shifts when you're at the bottom of the food chain.
Never a boring moment with fun people and good attitudes.
Customer service director (Former Employee) – Toronto, ON – 11 December 2017
Meeting up with collegues every flight was a fun experience as most of the time there were different crews. As an In Charge I always started the flight off with a fun but proffessional attitude which poured over to the rest of the crew which in turn the smiles were conveyed to the passengers. Always treat people the way you want to be treated. Passengers comming on a flight started their vacation as they boarded so they deserved the right attitude. Genuine smiles and welcoming. Hardest part of the job was the time change on overseas but eventually you get used to it. The fun part was always my collegues who had a great attitude twards their job and keeping a positive outlook which put the passengers at ease. Also our family unity regardless of wether we had flown before or just met.
Always something new to discover especially working with so many different nationalities.
It is a good company to work in. The culture is changing, but slowly. There is not a huge lot of career progression opportunities. The salary is mediocre and can be improved. Most enjoyable part of he job includes working with talented individuals from various cultures. The hardest part of the job is working with some managers who have a very strict mind set and not open to new ideas.
Older mentality, difficult to grow, experience varies on department you are in (unions can be tough sometimes as people are not always motivated due to job security)
Reservations Agent (Current Employee) – Toronto, ON – 27 November 2017
Air Canada is a great company to work for. They only hire bilingual in this department but do not pay very well. if uni-lingual can only get into dept through transferring. Shift work. open 24/7. Very low pay
Ramp Agent (Former Employee) – Toronto Pearson International Airport, ON – 19 November 2017
Air Canada really sent me through the ringer. If you get inured good luck with keeping your job. The management is so forceful don’t care and don’t feel for their employees. Do not work here if you don’t have to.
Manager (Former Employee) – Vancouver, BC – 12 November 2017
If you ever go into a management position with Air Canada thinking that you can show kindness and compassion to the employees, you are wrong. You must follow the corporate directives which are related to metrics and nothing more. I would recommend giving this company a pass.
Station Attendant (Current Employee) – Toronto, ON – 7 November 2017
I love my job and Air Canada, Great place to work, it`s serious , dependable and lots of fun. You can make it your job or your career , literally the sky is the limit, multiple opportunities to advance and to better your self.
STATION ATTENDANT (Former Employee) – Calgary, AB – 31 October 2017
Working for an airline company is not very beneficial because of how little the company tries to pay their employees, this way they can lower the price of flight tickets and compete with other airlines. Most of the people I know that worked for Air Canada, worked there because of the flight benefits, but I do not think the flight benefits make up for the low salary, low quality work environment/co workers.
Unfair management that discriminates instead of actually focusing on hard work ethic, coaching, work developement and talent. What started off as an exciting journey towards developement was quickly halted due to favouritism and an unhealthy work environment. Although greatful for the opportunity, was sad to see the unprofessionalism.
Cabin Service Technician (Former Employee) – Toronto Pearson International Airport, ON – 30 October 2017
The job should be easy and fun, however due to poor management and senior workers it is not. Everyone is always in a bad mood and you are treated like a number instead of a human being due to the high turnover rate.