Great life style, lots of time off.... But no recognition
SERVICE DIRECTOR (Former Employee) – Vancouver, BC – 13 July 2014
As most of big companies, the benefits are great, medical, pension,etc... Beside that, this is a customer service job like any other, meaning customers are rarely greatful, management is useless and incentives non-existent. I worked with great employees, and the overall experience is good (not great); but the maturity stops at age 25. The future for employees is not looking so good, Rouge is taking on more flying away from Air Canada (the so-called main line); which means less work for Air Canada employees. Some bases are seeing 20 years sitting on reserve (on call), and it will just get worth. Do not believe what the news are saying, Air Canada is one of the best company to work for (2013); this is clearly based on the performance of the stock only. Also do not feel compassionate for managers or executive managers. Their goal is to squeeze as much as possible from the employees so they get bigger bonus. Top Executives have seen unjustified increases in compensation in the last years, while employees are barely seeing pay increase at inflation rate. This airline would be profitable if less management and smaller payouts. But this is not going to happen.
Customer Service Representative (Former Employee) – Toronto, ON – 17 May 2018
At times could get very stressful in dealing with all kinds of situations such as missed flights, delayed or cancelled flights and irate passengers. Best part of job is delivering customer satisfaction. Everything at airport is time sensitive, so I'm used to working at a pace that requires on time performance
Station Attendant(Former) (Former Employee) – St. John's, NL – 15 May 2018
Air Canada is terrible company to work for . Benefits are great , hourly wage is terrible , management is terrible, your just a number . being a new hire , you mean nothing to the company or most leads . you will be worked hard . its a fast paced environment with tight deadlines .takes years to move anywhere on the pay scale and years for become fulltime . at $13 an hour its not worth it .And the most hours you will get is 20 hours per week .