Air Canada Employee Reviews
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The fun times are over
Customer Service Representative (Former Employee) - Dorval, QC - 12 January 2023
Indeed featured review
The most useful review selected by IndeedThings have changed drastically and what used to be a great work environment has changed to a run of the mill job. Employee satisfaction is no longer necessary but they go for the numbers.
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La pire place
Agent de rampe (Former Employee) - Montréal, QC - 1 February 2023
Si vous êtes une fille, dans les bureaux sinon ça va être dure. A l'interne, garage, baggage, agent rampe, tout ce que les clients ne voient pas. Les employés sont raciste, pas de classe, vieille mentalité, misogyne, ça vous dit que vous êtes une fille, que fais tu dans un environnement de gars? ça chiale qu'il manque du monde mais ça les anciens et les superviseurs font des plaintes contre les employés qu'il n'aime pas donc il y a pleins de renvoit, je ne recommande pas air Canada si vous avez des obligations familiales car a tout moment on peut vous mettre dehors.
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Insights into Air Canada
What people like
- Ability to learn new things
- Ability to meet personal goals
- Clear sense of purpose
Areas for improvement
- Fair pay for job
- Support from manager
- Trust in colleagues
Toxic workplace
Senior Manager (Former Employee) - Winnipeg, MB - 30 January 2023
They are incompetent directors with a whole lot of office drama and politics. The grossest place I've worked. I Hung in there just for the flight benefits, or else I would have resigned in the first year. Very low pay because lots of people apply. coworkers are always looking to backstab, an unacceptable level of gender bios its ridiculous
Pros
floght benefits
Cons
everything else sucks
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Fun place to work
Aircraft Maintenance Engineer (Former Employee) - Dorval, QC - 27 January 2023
People are great there is a lot to learn.Salary is a bit low compared to other companies. There is a lot of room for advancement if you are dedicated.
Pros
Excellent training
Cons
Work life balance/ salaries are too low
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Moso de rampa
Moso de rampa (Current Employee) - Toronto Pearson International Airport, ON - 15 January 2023
Prestar mi mejor servicio, la mejor disposición para aprender y ejecutar el trabajo encargado
Pros
Estabilidad laboral
Cons
Ninguno
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Environnement de travail ou l'on peut évoluer mais parfois stressant
Customer Service Agent (Current Employee) - Montréal, QC - 10 January 2023
Pour les gens qui aime le service a la clientèle.Possibilité de changer de département.
Pros
avantages sociaux, horaire flexible
Cons
stressant par moment, manque d'outils de travail
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Not a bad place to work
Customer Service (Former Employee) - Mississauga, ON - 8 January 2023
Air Canada is an excellent company to work for. This job includes many travel benefits with a great work environment. The only downfall is that the first three years of the job, the pay will be very low and not a livable
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non- productive a d stressfull
CSA (Former Employee) - Toronto Pearson International Airport, ON - 7 January 2023
Over the years upper management have lost touch with their employees.They have no conception of the turmoil that is going on above and below the wing. Lower management have ed little or no knowledge of the requirements in an airline operation
Pros
travel benefits
Cons
low pay - mis-management - employee relations
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Fun lifestyle
Flight Attendant (Current Employee) - Montréal, QC - 2 January 2023
Working at Air Canada ais fun for the travel benefits but the company doesn't care about us at all. We're under paid and over worked. My collegue is what makes my job great, not management.
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Place
Flight Attendant (Former Employee) - Canada - 24 December 2022
Nice memories not easy sometimes but overhaul nice careerCan be stressful but you’ll be trained to manage themHave an open mind and empathy will help you go through any situation
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Jobs at Air Canada
Very good benefits
Bilingual - Customer Experience Specialist (Current Employee) - Vancouver, BC - 20 December 2022
Benefits are very good but the salary is not good. The training was very good, the instructors taught everything about the job. Air canada’s culture is very nice, but the salary is the worst part. A minimum wage for this position is not fair!
Pros
Benefits
Cons
Salary
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Good atmosphere
Service and cleaning attendant (Current Employee) - Yul - 16 December 2022
Good atmosphere snd management Good benefits, pension plan. Ability to trade the shiftsAbility to swap and get what you want gooogoodschedule. you want
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Stressful environment
Station Attendant (Current Employee) - Mississauga - 15 December 2022
Not well paid job. You do alot for less You will work with some toxic people No tolerance with being late to work Working on the ramp it can drive you mad especially dumb lead
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Not the best job
Ramp Agent (Former Employee) - Toronto Pearson International Airport, ON - 11 December 2022
Perks of the job were unlimited travel benefits which is a huge pro but the pay of 17$ p/h isn’t worth the amount of work expected of of you as a ramp agent, especially in the winter
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Pay More
Flight Attendant (Former Employee) - Vancouver, BC - 10 December 2022
They should pay their staff more and treat them as one and put their needs first since they are the face of the company.
Pros
Travel Benefits
Cons
Away From Home
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Great place to work but horrible paye
Flight Controller Manager & Acting Manager In Operation (Former Employee) - Mississauga, ON - 6 December 2022
Air Canada needs to pay all their staff better. I would have never left but the wage is not livable. Also you waste so much to to get to and from work. Around 40hrs a month commuting and getting ready for work. 16.75 is not a rate for an airline if you are expecting mature adults to work hard for you.
Pros
Benefits
Cons
Wage
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Horrible pay
Flight Attendant (Current Employee) - Yyz - 6 December 2022
Air canada rouge is probably the worst company to work for. They they dont pay you for work done and in comparison to air canada mainline , rouge staff are treated unfairly. Dont support staff and work employees like dogs for 16.00 An hour. A company making so much money should be able to compensate staff accordingly
Pros
Travel benefits
Cons
Pay, horrible management, religious rights not respected
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Flight perks are great
Customer Relations Representative (Current Employee) - Calgary, AB - 6 December 2022
Management is terrible in the workplace. Very unorganized and chaotic atmosphere. Managers choose their favourites and actually appoint them to “tattle” on their peers. Union isn’t any better. Claims to be on your side but you must be careful what you say. Flight perks are great if you can afford to use them. With the little pay and the ever so growing economy, one can barely afford to do much, especially with small children.
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AC is a great place to work.
Sale & Service Agent (Current Employee) - Montréal, QC - 3 December 2022
Customer Sales and Service Agent (Aeroplan) - Call Centre - 31426Training is intensive and duration is 10 weeks Monday to Friday. The only downside is the base starting salary - $16.56 which is horrible.
Pros
Everything (*except for salary)
Cons
Base Salary $16.56 / Hr
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It was a great workplace with collaborative people
Training Design Specialist (Former Employee) - Vancouver, BC - 19 November 2022
A great place to work - highly recommend it. The people work in teams, and are especially effective during technology rollouts. Management was great at recognizing and promoting the top workers.
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The Best environment I worked
Aircraft Maintenance Engineer (Former Employee) - Dorval, QC - 18 November 2022
Air Canada was one of the best environments that I worked during my career as Aircraft Mechanic. I just quit the company because I started my own business as an Aircraft Maintenance Engineer Contractor. I highly recommend this company.
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Ask a question about working or interviewing at Air Canada. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
3.5 out of 5 stars for Work/Life Balance
3.5 out of 5 stars for Salary/Benefits
3.4 out of 5 stars for Job security/advancement
3.2 out of 5 stars for Management
3.5 out of 5 stars for Culture
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Questions about Air Canada
- Why did you leave your job at Air Canada?16 people answered
- How often do you get a raise at Air Canada?12 people answered
- Can someone from a different country who does not have a Canadian passport apply?Answered by Air Canada
- How are the working hours at Air Canada?Answered by Air Canada
- If you work for air Canada, do you have access to work from home on your computer10 people answered
- What is a typical day like for you at Air Canada?8 people answered
- What is the promotion process like at Air Canada?8 people answered
- What benefits does Air Canada offer?7 people answered
- How long do you have to work at Air Canada before you can go on maternity leave?6 people answered
- What would you suggest Air Canada management do to prevent others from leaving?6 people answered
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