Air Canada Employee Reviews

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Great place to meet great people
Flight Attendant (Current Employee) –  Toronto, ON20 August 2018
Lots of hard work to get passed the training program but very worth it. The people are amazing, the destinations are amazing and the benefits are amazing.
Pros
Travelling
Cons
Long hours
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Ac
Lead, Cargo Station Attendant (Current Employee) –  Edmonton and Calgary20 August 2018
Descent Pay, Good People, Excellent Benefits. The schedules such at first, but they get better with seniority. The pay is similar with a glass ceiling if you don't want to go into management.
Pros
Schedule
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Agent de sécurité , pompier
Agent à air Canada (Former Employee) –  Montréal, QC11 August 2018
Donner mon savoir faire en qualité de pompier , sécurité incendie
Pros
Repas gratuits
Cons
Assistant
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Good wages and benefits
Mechanic (Former Employee) –  Winnipeg maintenance base10 August 2018
Terrible management climb from the bottom no formal training if they get promoted they should be moved to another base where they are not known for their lazy work habits. Managers treat employees like idiots. Unions are out for themselves not members. They know things they don't or can't pass on and do a lot of backdoor deals that benifit themselves or close friends not to benifit the larger group.
Worked for Aveos in Winnipeg hanger and was forced to closed due to A/c not sending any work but they planned the whole closure to get rid of employees and sent maintenance overseas due to costs just to make more money to line their own pockets.
I would not recomend the airline industry as a career as jobs can be moved in a heartbeat.
Good pay and benifits that's it.
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Fun workplace and Motivating
Bilingual Customer Service Representative (Current Employee) –  Halifax, NS10 August 2018
Co-workers are really nice and friendly. Work environment is always fun, everyday is a new day and you never stop learning. Passengers are mostly friendly and understanding.
Pros
Really enjoyable
Cons
Long distance to drive to airport
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Interesting working for Air Canada
Flight Attendant (Former Employee) –  Toronto, ON8 August 2018
Air Canada is a wonderful company to work for if the life style is for you. There is certainly a "pay your dues" culture there, but should you decide to work through being at the bottom of the totem pole, there is a light at the end of the tunnel.
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Excellent Working Environment
Station Attendant (Former Employee) –  Toronto Pearson International Airport, ON8 August 2018
- The job is quite stressful due to time demand but gives you enough time to rest.
- Learned how to manage time and how to relax despite the job nature.
- Fair management
- Excellent workplace culture, everyone is working together.
- Lifting baggage more than 70 lbs.
- Relax if there is no flight on your specific assignment.
Pros
Excellent workplace
Cons
Lifting baggage more than 70 lbs.
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Great Benefits / Renovated Office
Customer Service Representative (Current Employee) –  Saint John, NB4 August 2018
I have worked at other call centers, and I have enjoyed Air Canada the best. A typical day involves handling inbound calls on the general reservations line. The shifts are generally 8 hours, but they are open 24/7 so junior employees generally get late shifts.


The benefits are unmatched; travel, medical, dental, etc. Pay is average, but has yearly increases. The facility was recently renovated and now has new workstations, break areas, etc. All of the managers are always friendly and supportive.
Pros
Benefits, new facility, friendly team
Cons
Open 24 hours
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Fun to work for an airline
HUMAN RESOURCES ADMINISTRATOR (Former Employee) –  Vancouver, BC3 August 2018
Air Canada was a great employer. Employees were given travel passes to travel Air Canada's world. Lots of opportunities with the airline if your flexible and are able to relocated.
Pros
Travel Passes
Cons
None
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Great benefits but thats all.
Customer Service (Former Employee) –  Saint John, NB28 July 2018
Pay is extremely low for a call centre. Managent is completely incompetent amd are only in their position due to tenure. None of the mangers have people skills or for that mattter manners.
No job security.
No support.
Pros
Benefits
Cons
Everything else.
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great
Customer Service Agent (Former Employee) –  Vancouver, BC27 July 2018
its been good working here but it takes over your life. the training is really good and the people are awesome, management is nice and the union gives you a lot of breaks. 1/8 hrs is a break. only half hour deducted for pay though. its been good but they don't care about their temporary people only their permanent people.
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loved the job but (see below)
Avionics Technician (Former Employee) –  yvr27 July 2018
Ruled by baggage agents .... same union ... what they want is what everybody gets and can't get out

even though avionics does all the Oxygen system work, can't sign for it .... must be a mechanic

Can't wear coveralls or shorts
Pros
liked the job
Cons
see above
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Okay company, but not the best
Flight Attendant (Current Employee) –  Toronto Pearson International Airport, ON18 July 2018
Company is okay, flight attendants don't make the greatest money. Only get paid for flying hours. Management pushes for top 10 airline by 2020 but they don't put more employees on planes so we can give better customer service.
Pros
Job Security
Cons
Management, pay
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Productive, never a dull moment
Customer Service Agent (Current Employee) –  Toronto Pearson International Airport, ON16 July 2018
slow and fast-paced environment.

I learned how to work adapt to different situations quickly.

Management, approachable

The hardest part of my job was to deal with 1000 passengers at a time.
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Productive and many opportunities
Station Attendant (Current Employee) –  Toronto, ON6 July 2018
Air Canada is a great company to work for and have opportunities to grow and advancement within the company. While working for Air Canada theirs knowledge to be gained.
Pros
Flight benefits, Dental Benefit, Vision Benefits, Overtime opportunities
Cons
Long hours, work in cold and hot weather
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High Stress
Manager (Former Employee) –  Toronto, ON4 July 2018
You can have fun here, however remember that it is a competitive industry and you are a cog in a vast machine. Work/Life balance can be non existent at times and you won't always feel appreciated. Management is usually inexperienced or burnt out, and advancement is all about who you know, and how you can work your contacts. Benefits to this job can be awesome, but advancement is often more lateral and upper management is still very much male dominated.
Pros
Benefits can be excellent... sometimes
Cons
No Appreciation from anyone
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Decent place to start your airline career
Flight Attendant (Former Employee) –  Toronto, ON29 June 2018
Didnt work there long enough to get a proper picture of the company but the pay wasnt super and the employees are rather tired and underpaid. Would not be able to recommend them.
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Good
Customer Sales & Service Agent (Former Employee) –  Edmonton, AB26 June 2018
Good place where to work in. However, you won't receive benefits unless you work 6 months in the same year.

Salary is not that good. However, there is a good workplace environment.
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Overall
Finance Agent & Cargo Customer Service Agent (Former Employee) –  Winnipeg, MB20 June 2018
Truly enjoyed my 26+ years at Air Canada. Good salary, great benefits.
People stay and make it their careers. The company has always been family oriented.
Pros
Great company
Cons
Never 100% job security. Sometimes layoffs.
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If you want to be abused and be pushed over by a predominantly white male environment, then this place is for you.
Station Attendant (Former Employee) –  Mississauga, ON12 June 2018
A typical day as a station attendant with air canada:
- Testosterone filled environment
- A lot of demeaning comments and locker-room talk about degrading women
- Dealing with older white males who look down on you
- Management is a joke and won't listen to your concerns
- Management assigning you a role where you have had no training in doing, and then bash for you not knowing what you're doing
- You will hear at least one person swearing every minute

- If you're lucky, you'll meet one of very few normal and cool people who work there and have a good shift.
Pros
flight benefits if you last 6 months, the job isn't difficult. It doesn't take a genius to throw bags.
Cons
6 months for benefits to kick and pretty much every aspect of the job in regards to coworkers
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