Air Canada Employee Reviews

Found 562 reviews matching the search See all 664 reviews
Sort by: Helpfulness | Rating | Date
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
average
Reservations Agent (Current Employee) –  Montréal, QC20 February 2019
good enviroment bad salary 14$ an hour is nowhere near enough for the work the representatives have to deal with. mdos systems. takes some getting used to
Pros
enviroment
Cons
pay
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work!
Customer Service/Cargo Agent (CSA) (Current Employee) –  Grande Prairie, AB19 February 2019
Been there for almost 7 year no complaints. Love my collegues and the room for more and more learning opportunities and advancement!! Great experience
Pros
Union
Cons
wage
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great Workplace
Service Director (Current Employee) –  Vancouver, BC19 February 2019
From boarding to parking at the gate after landing, I enjoy my time with my colleagues and customers. Fun working environment. Great benefits and good company to build a long lasting career.
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good job
Resource Manpower Coordinator (Former Employee) –  Toronto, ON16 February 2019
The family you form once you are there is priceless. No day is ever the same.
Benefits are good. Very busy most days but you get through and you love what you do. Helping people to get to their destination is always fulfilling.
Was this review helpful?Yes 2NoReport
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
les avantages
Agente de Bord (Former Employee) –  Toronto, ON15 February 2019
En tant qu'agente de bord, les avantages, le staff, la formation, les outils tout était très bon

Malheureusement, on avait beaucoup de layoff

Le salaire aussi Vs. le # d'heures
Pros
Voyages
Cons
Salaire / Horaire
Was this review helpful?Yes 1NoReport
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Amazing place to work
Cabin Crew (Current Employee) –  Toronto, ON11 February 2019
Love wearing the uniform and going to work, having all eyes on me. representing the best of the best! showing off the flag around the globe. management, coworkers, everyone treats one another like family.
Was this review helpful?Yes 4No 1Report
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
What's It Like Working For Air Canada?
Baggage Handler (Former Employee) –  Mississauga, ON6 February 2019
In all honesty Air Canada is the worst Airline to work for, or travel with in my opinion. Each day is pretty much the same. Monotonous lifting, & loading Bags unto Aircrafts. I learned the operation of how an Airport works. Management was a joke, & very! unorganized. From what I observed, it's a very racist environment culturally speaking. The hardest part is having to leave 1.5 hours early just arrive to your workstation, just to find out there isn't enough equipment, that is also broken. If you don't like winter, you'll almost die from being frozen when it hits -50ºc with minimal breaks. The most enjoyable part of the job is the train ride back to your car at the Viscount Employee Parking.
Pros
Getting to see, or be around Aircrafts up close / Eating delicious Airport Food
Cons
Useless Employee Benefits, You'll get bumped off when you book due to seniority, Management always threatening to fire you if you make a mistake, Lack of training in certain positions as a baggage handler
Was this review helpful?Yes 1NoReport
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun workplace
Airport Executive Lounge (Current Employee) –  St. John's, NL28 January 2019
Ive been
Working for almost 3 years now in MML and it was fun. It's a big opportunity for me to join the team and be able to share mu skills and knowledge.
Was this review helpful?Yes 3No 2Report
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Agent aeroport dorval
Agent vente service clientele/agent principal (Current Employee) –  Dorval, QC26 January 2019
Tres mauvaise gestion
Les managers sont comme la mafia pour ecoeurer les employes
Si t es canadien.pure laine t as pas fini de te faire ecoeurer
Tous les nouveaux employes sans exceptions sont d origines etrangeres..c est ca Air Canada
Je crois qu ils ont plus d asiatiques surtout que China airline et Japan airline au total..juste ca qu ils embauchent
Aucun respect des employes ni des passagers .service a la clientele est inexistant..
Toujours a court de personel.
Cabine pas toujours nettoyee a cause du temps trop serre
L horaire et les objectifs sont batis en fonction d un horaire parfait qui n arrive jamais.
Les managers ne sont pas la pour supporter ou aider les employes mais pour les demolir
Un agent correctionel remplacerait aussi bien les managers
Mais c est leur clique qui prime.m
Pros
Il n en reste plus
Cons
Collegues
Was this review helpful?Yes 2No 3Report
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
room for growth but low pay
Station Attendant (Current Employee) –  Toronto, ON23 January 2019
room for growth
Low pay for the job you are doing
lower management is poor and not very supportive
Lots of good people to work with
Many different position available
Was this review helpful?Yes 3No 1Report
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
excellent place to work
Customer Service Agent (Current Employee) –  Fort St. John, BC22 January 2019
Customer Service Agent
greeted passengers
checked ins for flights
paperwork for incoming pilots
sold tickets
over saw passengers getting on and off aircrafts
did cargo shipments
Pros
learned many things about travel
Cons
hard to deal with passengers at times
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great place to learn
Financial Services Analyst, Manager (Former Employee) –  Montréal, QC22 January 2019
Great number of opportunities to learn and grow in your field of choice. The team was very supportive and allowed flexibility to question the status quo.
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Travelled the world
Flight Attendant (Former Employee) –  Toronto, ON20 January 2019
I spent over 20 years in the airline industry as a flight attendant. Started with Pacific Western, which became Canadian Pacific, which became Canadian Airlines which was eventually merged with Air Canada.
Was this review helpful?Yes 2No 4Report
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
overall good job
Flight attendant (Current Employee) –  Vancouver, BC18 January 2019
you learn alot being a flight attendant
meet new people
learn to deal with all kinds of situations
independent life style

hard part of the job is the pay.
most enjoyable part of the job is the travel benefits
Pros
travel benefits
Cons
pay
Was this review helpful?Yes 5No 2Report
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great benefits
AGENTE DE VENTE/SERVICE À LA CLIENTÈLE (Current Employee) –  Montréal, QC17 January 2019
Excellent employer
Advancement possibilities
Great benefits
Low starting salary
Great travelling benefits
Multicultural workplace
Friendly coworkers and managers
Was this review helpful?Yes 6No 1Report
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
"It was an amazing company 20 YEARS AGO"
Customer Service and Sales Agent (Former Employee) –  Toronto, ON16 January 2019
I will give this a fair review, so believe me when I say this will be the only review you will ever need if you need to decide whether to work there or not.

Pros

-Health and dental benefits
-Extremely cheap tickets. Including business class
-if you are single, you can nominate anybody to use your passes, so they can travel without you(economy only)
-$50-60 for a business class(standby for seats) ticket anywhere, plus you can bring a friend.
-Lots of vacations. You can get up to at least 4 weeks.
-You can sell your shifts and get more days off.

Cons

-Yes, you can get cheap tickets but your pay is terrible.
-Starting pay at $14 (customer service. flight attendants make almost double)
-With the tax deductions, union fees, and other deductions, you will probably only be getting 700 dollars every two weeks. Can you survive on that?
-You get a 0.50 raise every year. It will take you at least 6 years to make $20/hour
-Tax deductions, insurance, union fees will leave you with a $700 pay cheque every two weeks.
-Yeah, you can get cheap tickets but how are you gonna travel with that kind of money?
-You are at the mercy of 'shift bids. You don't get extra pay for midnight shifts (6pm-4am) or really early shifts(starting at 3:30am or 5am). If you are new, as in (less than 5 years with the company then I guarantee to you that you will have to do those shifts for at least one period(6 months).
-The senior agents will get the good shifts and the new agents will get the bottom of the barrel.
-New employees are at the bottom and negotiations with the company have the
  more... interest of the senior agents in mind. The union does not care about new employees.
-The good reviews you see here are from people who have worked at AirCanada since the beginning and are probably making at least $30/hour.

This job is perfect for:
-For households that already have a money maker.
-People that already have money but just want the cheap tickets.
-Young people that want to travel. Work here for 2 years and travel around the world. You will probably not save any money. You will be broke, but you can explore the world. Then get out and find another job.
-Don't work here to make money or to build a career. Work here to take advantage of the travel benefits.
  less
Was this review helpful?Yes 43No 1Report
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Not that great
Ramp Agent (Current Employee) –  Calgary, AB15 January 2019
its alright, Could be better. They could probably increase wages for new employees. Management is a bit of a pain. thats all. I have nothing else to say.
Pros
flight benefits
Cons
bad wages
Was this review helpful?Yes 4NoReport
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Don't go there
Station Attendant (Current Employee) –  Montreal, qc15 January 2019
I worked at McDonalds in high school and was treated more humanely than this. This is a place where dreams come to die. Do not get trapped in the mindset of benefits.
Was this review helpful?Yes 14NoReport
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Really physical and low pay
Station Attendant - Ramp Agent (Former Employee) –  Dorval, QC13 January 2019
First off I would like to say that all the other ramp companies pay more than the 13$ air canada pays. Sure you get flight benefits but its annoying to give away shifts to travel. The job is very phsical and you work in harsh weather. Flight benefits are the only cool thing you have but when you travel youll realize that you cant even afford the trips when u make 13$/hr
Pros
Travel
Cons
Everything else
Was this review helpful?Yes 9NoReport
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
You are a number at AC
Inflight (Former Employee) –  Toronto Pearson International Airport, ON10 January 2019
For an airline aiming at worldwide top 10, they are very far from their goal, especially at Inflight. You are on probation during 9 months (YES after a 2 months intense training where you have no life and are being watched everywhere and anytime, once you are flying, anything you say can be used against you, don't even think about being late/sick at all). You can be shown the door on the day of graduation, so be nice, smile and don't make enemies. Cabin Crew report each others for reasons like " I don't like you" (some even lie in their reports to get you fired), while Service Directors, probably scared to get in trouble if service in business class isn't done within 2 hours on an international flight, don't hesitate to report a crew member. Management accept and encourage this culture of fear and reporting each other and suspend probationaries pending discharge for minor infractions and of course, union can't do anything for them. As it was said previously, new flight attendants are asked to sacrifice all their personal life for that job, especially during training but with no recognition/help from the Company. Management will only be available to you if they are looking to discipline/suspend/fire you, otherwise hardly reachable if YOU need them. It was the worst time of my life.
Pros
International flying, travel passes
Cons
Everything else, toxic culture that ruins your mental health, dirty planes
Was this review helpful?Yes 10NoReport
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at Air Canada. Our community is ready to answer.

Ask a Question

Overall rating

3.8
Based on 665 reviews
5233
4203
3138
241
150

Ratings by category

3.6Work/Life Balance
3.6Salary/Benefits
3.4Job Security/Advancement
3.3Management
3.5Culture