I work as a temp customer service agent. Training was poor, rush and nothing that we learn on it, helped us at the actual job. We were left on our own with no instructions of what to do at the site. We had to guess things, fight for our brakes,fight to get paid for over time. Managers are so overwhelmed that have zero time for you, senior agents see you with pity and want to boss you around and give you all the dirty work. They are so poorly organized . As a temp, they only give you few hrs to work and keep asking you last minute for over time, one hr at a time. The people in my training and I were very disappointed of the whole experience. Oh! and the pay is garbage. Below minimum wage with awful hours. $14 hr. So not worth it for that they ask in exchange.
Co-workers from training
Salary, training, management