Air Canada Employee Reviews

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1.0
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Pas de respect avec air Canada
Ramp Attendant (Current Employee) –  Yul16 December 2018
A tout façon avec air cañada tu es moins que un número un esclave oui pensé jamais il vont te laisser travailler dans le poste qui vous aimer il chance toujours
Pros
Rien
Cons
Tout et négatif pas de respect
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1.0
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Air Canada treat you like numbers on a spread sheet
Reservation Agent (Former Employee) –  Dorval, QC15 December 2018
If you want to have a stability, dont go there. They will do everything possible to kick you out before your 6 month probation. They dont understand the influence of firing people without a valid reason can hurt a person in all aspect of their life. They are taking out 40$ bi weekly from your paycheck to get you syndicate. But they cant protect you against nothing. The management from call center are not reasonable person, they will not thinking a second before erase you from there spreed sheet if they feel like it. In a average of 20 new employees, more than 15 of them will not be there before the end of 6 months probation. You can figure out, Air Canada, especially their call center have to play a part in it.
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2.0
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Provides unlimited flight benefits to its employees
Station Attendant (Former Employee) –  Vancouver, BC14 December 2018
Working with Air Canada is also like a survival job bec of the rate they are offering. Other than flight benefits no other things you might wanted to have. Good for 2nd job.
Pros
Unlimited flight benefits
Cons
Very low rate
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1.0
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Very unprofessional management
Customer Relation Bilingual (Former Employee) –  Calgary, AB14 December 2018
No advancement for African descent.
Worked there for a while, the union is too closed to management to defend the employees. The management is a bunch of incompetent poeple. Their main focus is to keep their job, their travel benefits, and get drunk. If you are willing to have sex with your boss in order to grow it's the place to go!
It's definitely my worse employment experience in Canada. I am happy now that I quit the Zoo. And I have a better work life balance.
Travel benefits allow you to travel on the back of the plane most of the time. Very stressful when you don't know if you will depart or sleep at the airport.
Minimum salary.
Pros
Travel benefits
Cons
Unprofessional
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1.0
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Worst management ever
Agent de vente et service à la clientèle (Current Employee) –  Montréal, QC6 December 2018
It is unfortunate that a big company like air canada treats the employeese with no concideration. Management is awfull when you need them but when you do something wrong they penelise you. There is a huge miss lead of communication. Weather it is from HR, employee travel or just in general. Also the pay don’t match the job at all. Bonuses are very cheap. They put a huge amount of stress over you. Also there is absolutly no opportunities to go higher in the company which is opposite of what they say on their application and even when you start. They don’t acknowledge any of your skill set it only works by seniority which is impossible when you have people that been in the company for 25 years. It is the worst customer service job and by experience i wouldn’t recommend it to nobody that wants to have a decent career and oportunities to go further in a company.
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3.0
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Good company.
Station Performance & Resource Deployment Manager (Current Employee) –  Toronto, ON29 November 2018
Great company to work for but horrible work schedule. The perks are great but life balance is completely OFF BALANCED. Work load can be handled but not the schedule.
Pros
Perks, family like environement
Cons
Long hours, off hours schedule
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5.0
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Great
Call Center Operations Specialist (Former Employee) –  Montréal, QC28 November 2018
Amazing place to work...all of the perks were great. Staff was amazing and company is a great place to work. Salary is low but perks make up for it. Would recommend
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4.0
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Opportunity to move around and train in various positions
Station Attendant and Group Support Worker (Former Employee) –  Vancouver, BC27 November 2018
Enjoyed working around aircraft all my life...my Dad was a pilot .Good benefits including travel perks and discounts on hotels, cars...etc.. Good bunch of people to work with
Pros
Good hours with senority
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2.0
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Great co-workers, awful company to work for
Flight Attendant (Former Employee) –  Toronto, ON26 November 2018
Colleagues are top notch! Management is awful, do nothing to support their employees. You can only reach them when they need to reach you to reprimand you for something. When you have a need, they are impossible to contact and never go out of their way to support flight attendants.
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1.0
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Management plays favourites
RAMP AGENT (Former Employee) –  Calgary, AB25 November 2018
Union does not work for you unless they have to, different branches and locations differ in compliance with policy and procedure, yyc seems to miss the mark on keeping union and management separate.
Pros
travel benefits
Cons
low wages, poor management
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4.0
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Great employees!!
Flight Attendant (Former Employee) –  Calgary, AB15 November 2018
As a flight attendant you have to be adaptable because you never know what the day is going to bring. Irate customers from delays, cultural differences and misunderstandings, turbulence making it harder to work, shortage of supplies such as meals, a medical emergency or an aircraft emergency. You have to be prepared to be calm even when you are being berated. You have to be compassionate and try to see the other side of a problem and most of all you have to be prepared to do any job from cleaning toilets, to washing vomit from people and seats. There are pretty much no exemptions to your job title.

You also have to have great energy to survive working all night flights overseas and a great work ethic to stay positive even though you are exhausted.
Pros
Obviously the travel to different countries and the comradiere of the crews you work with.
Cons
Being tired and hungry all the time and missing special life events at home.
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5.0
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Good place to work
STATION ATTENDANT (Current Employee) –  Mississauga, ON7 November 2018
* I really like working in air Canada ,its a good place to work but the only issue is salary . Friendly environment , good management and cooperated .
Pros
Flying benefits
Cons
Minimum wages
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5.0
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environement productif et agreable
Support Agent, Customer Sales & Service (Former Employee) –  Montréal, QC6 November 2018
bonne gerance et avantages interessants . culture de travail decontractee
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3.0
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Only if you're desperate to travel
Customer Service and Sales Agent (Current Employee) –  Montréal, QC25 October 2018
The call centre is admittedly a relaxed and clean environment. The job itself is hard, as the majority of calls are customers complaining and you have no tools for resolution, instead guide them to a contact form online as Air Canada does not have an actual customer service line. The benefits are great, insurance and pension as soon as you start however the flight privileges are only available after your 6 month probation ends.

About probation, you are under a 3 strike rule which includes being sick. So you can actually be fired if you are unlucky enough to have to miss work 3x in 6 months, even though you do have paid sick days.

The pay is below average and far below that of banks or telecoms, there is almost no advancement unless you know someone in another dept. Turnover is is quite high to the point every years has an almost entirely new staff.

The company itself is a great one to work for if you can manage to migrate out of the call centre.
Pros
travel
Cons
pay
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5.0
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Environnement de travail collectif
Caissière (Current Employee) –  Montréal, QC19 October 2018
La vie est pleine des avis. La seule chose que je pourrais dire est d'avoir un climat social avec des rôles educatifs
Pros
Repas gratuits
Cons
Courtes pauses
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2.0
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bad place to work
Maintenance Engineer (Current Employee) –  Toronto, ON14 October 2018
very little pay for the intense work that is done. no support from upper management. absolutely no work/life balance and it seems to be something that management asks you to just deal with as opposed to working with you. union fees are too high and barely contributes to your work life. however, it is very difficult to get fired for anything as long as you are never late so take that as you will.
Pros
cheap flights, different work everyday.
Cons
very low pay and terrible scheduling
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5.0
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Hopeful
Service Director/ Flight Attendant (Former Employee) –  Toronto, ON10 October 2018
Air Canada compensates well, maybe not to start, but over all takes great care of employees financially. Pension given, top notch benefits, only hard if flying- the job has negative impact on bodies and can affect health in severe ways.
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1.0
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Terrible company
Bag Agent (Former Employee) –  Vancouver, BC9 October 2018
I learned big companies do not care about anything but the bottom line. This one is willing to work their new employees to the bone, change their shifts weekly, pay them less than min wage by enticing them with "future" flight benefits, treating them with zero respect or empathy. Terrible experience. I watched peoples bags sit for days because people were "proving a point", "Its not my job" they would say. Bad company with lazy senior employees.
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4.0
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O comapanie destul de stabila cu o cultura in continua evolutie
Sr. Director, CS Operations & Business Innovations (Current Employee) –  British Columbia9 October 2018
Multe benfecii dintrea care posibilitatile de a calatorii oriunde in lume si sa lucrezi de aprope oriunde in lume sunt de vis.
Pros
Un model de business foarte modern
Cons
Salarii cam la 80% fata de media nationala
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4.0
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long hours but good schedule
Representative (Former Employee) –  Ottawa West, ON7 October 2018
worked 7am-9pm 2 days a week

coordinated baggage deliveries for lost baggage for Air Canada

Learned time management

salary not that great but hours worked and schedule was good

Needed to learn how to be assertive and take charge and there was no immediate boss with this position
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Overall rating

3.8
Based on 637 reviews
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3.6Work/Life Balance
3.6Salary/Benefits
3.5Job Security/Advancement
3.3Management
3.6Culture