Air Canada Employee Reviews

Great an opportunity to travel. Meet lots of people. See great locations. I made a great deal of wonderful fun friends. Lots of memories. Happy I got to have the chance

Was this review helpful?

great experience

CSR - Customer Service Representative (Former Employee) - Toronto, ON - 27 September 2023

great experience, but can be stressful and demanding at times, rotational shifts, high turnover rate, would go back if I had the chance or time to, thank you

Was this review helpful?

Insights into Air Canada

Based on 518 survey responses

What people like

Ability to learn new things
Ability to meet personal goals
Clear sense of purpose

Your mileage may vary

Station Attendant (Former Employee) - Montréal, QC - 25 September 2023

You will find extremely polarizing opinions about working as a station attendant at AC, because one person's experience can be wildly different from someone else, depending primarily on your personality, and perhaps a little bit of luck.Some days, it feels like a great job and you are thankful to be there. Other days, you question why you are wasting your time with this job and you feel like quitting on the spot. If you are a very social, likeable person, chances are you will love working there. Special treatment is common place. You will get easier tasks, more breaks, spend lots of time socializing instead of working, and never be hassled by management. If you are introverted, and prefer to just go to work and do your job. You will most likely be exploited and abused until you have about 10 to 15 years of seniority. You will be given the most difficult, almost impossible to complete tasks, and you will be punished for not completing them according to the unrealistic expectations. If you are unfortunate enough to be one of these people, this job is incredibly hard on the body. You will destroy your shoulders, your knees, your back, and your mental health. That being said, there are many upsides:- Almost limitless flexibility with your schedule.- Health & dental benefits- Access to standby passes for you and your friends / family.- Job gets much easier with seniority.- Very dynamic place to work, every day is different.- Can be lots of downtime.- Amazing people. You will make lifelong friends working here. - Lots of opportunities for -

Was this review helpful?

Unsupportive

Flight Attendant (Current Employee) - Vancouver, BC - 23 September 2023

Pay is low, motivation is low and support is low. Wondering if this job is even worth it? I was transferred to Vancouver, the most expensive city in the world and am currently couch surfing. That is not a way to live life.

Was this review helpful?

Workplace culture

Business Owner (Current Employee) - Thornhill, ON - 22 September 2023

talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.Project Management at ADP. It's at

Was this review helpful?

Rate your recent company

Share your experience to help others

Talented co workers made the job interesting

Service director (Former Employee) - Toronto, ON - 20 September 2023

What is the best part of working at the company?Good co workers. Exciting, changing industryWhat is the most stressful part about working at the company?Being current with the ever changing rules and standards . What is the work environment and culture like at the company?Safe clean environment. Positive culture. Supportive management

Was this review helpful?

Great benefit but toxic management

Flight Attendant (Former Employee) - Vancouver, BC - 20 September 2023

Air Canada offered a positive work experience overall, but there is a prevalent culture of gossip within the in-flight management team at the Vancouver base. It is crucial for the General Manager to closely monitor the managers directly reporting to them, as there is a concern that they may be forming a clique and making hiring and firing decisions based on personal preferences rather than the qualifications of the staff members involved.

Was this review helpful?

It's really fun working at aircanada the people and environment is really nice and peaceful.

Ramp Service Agent (Former Employee) - Ontario - 17 September 2023

You will not regret working at aircanada I suggest that if u have the opportunity to work here take it and don't waste it and the people working at aircanada is chill

Was this review helpful?

Fast paced environment

Customer Service Representative (Former Employee) - New Brunswick - 15 September 2023

I enjoyed working with air Canada although it was very very busy the benefits were great and I made a lot of new friends and the training was wonderful

Was this review helpful?

Contemporary, educational, and purposeful.

Customer Service Agent (Current Employee) - Ontario - 14 September 2023

What is the best part of working at the company?Promotion potential is very internal with great offers system wide.What is the most stressful part about working at the company?Irregular hours. and unusual bidding system for everything which can be stressful for some.What is the work environment and culture like at the company?Extremely positive and encouraging for many. System wide opportunities.What is a typical day like for you at the company?Always different and varied with each client.

Was this review helpful?

Jobs at Air Canada

See more jobs

Ramp Agent (Station Attendant) – Airport

Vancouver, BC

16 days ago

Customer Service Agent – Baggage

Dorval, QC

10 days ago

Representative, Customer Care

Montréal, QC

30+ days ago

Spécialiste à destination

Great place if you are young and want to travel, Earn Aircraft endorsements, and build up experience

Aircraft Maintenance Technician (Current Employee) - Toronto Pearson International Airport, ON - 12 September 2023

As a new hire Aircraft Maintenance Engineer, you would not have the chance to work day-shift for your next 15 or 20 years until you gain seniority. Shifts are 12hrs and in 5/5/4 pattern, so you have good time off to take advantage of flight benefit and to travel. Flight benefit is only good for single person and in low season. Good place to earn multiple aircraft endorsements. Pay is not satisfactory and everybody hoping for next union contract in 2026. Nice colleagues to work with, but poor management. Manpower planning is terrible. Overall, have a positive experience at the workplace. Would recommend to others

Pros

Time off, Flight Benefits, Colleagues

Cons

Pay, Pension, Management, Planning

Was this review helpful?

Definitely a different work field than most experience in their lifetime

Flight Attendant (Current Employee) - British Columbia - 11 September 2023

What is the best part of working at the company?Getting to work with a variety of peopleWhat is the most stressful part about working at the company?Cancellations mechanical issues short staff What is the work environment and culture like at the company?It can be tough at times depending on weather conditions culture wise it is fine What is a typical day like for you at the company?Early start changes to my schedule through out the day. Sometimes breaks are shortened or cancelled completely which makesThings hard on the body not able to take a break and eat a healthy hot mealThrough out a busy day as wellShort rest periods can also happen

Was this review helpful?

Lots of downtime

Ramp Agent (Current Employee) - Richmond, BC - 9 September 2023

The pay isn’t the best, but for the amount of downtime, it’s not too bad. Beware the training process, on average in a class of 30, only 10 will make it through training.

Was this review helpful?

great job...great people

lead cargo agent (Former Employee) - Vancouver, BC - 8 September 2023

best place I worked in my life...management is very supportive and they give you lots of support thru courses, skills, customer service...good pay and good time off.

Was this review helpful?

Not a great employer

Customer Experience Specialist (Current Employee) - Calgary, AB - 3 September 2023

Poor management with tons of favouritism of certain cultural groups. Inappropriate relationships between employees and management. A unappreciated job with bad pay. Progression within the company is based on favouritism. Not much teamwork between employees, except between the cliches. Awfully uncomfortable uniforms.

Pros

Benefits

Cons

Pay and atmosphere

Was this review helpful?

Toxic Workplace

CES (Former Employee) - Montreal - 3 September 2023

Poor management, doesn't care about the customers. Training is accelerated, you learn a lot more on the floor than in class. Managers doesn't seems to see you grow in the company they always assuming and judging your behave and work management.

Was this review helpful?

Environnement de travail

Emballage (Former Employee) - Montréal-Est, QC - 1 September 2023

Je suis un homme, qui aime travailler en équipe J'aimerais travailler à l'emballage.L'enbagueme du long terme sa fatigue les hanches mais moi j'adore se métier .Et se que j'aime dans se métier c'est l'enroulement des bagages.

Pros

Par glace

Cons

Assurance maladie et locaux

Was this review helpful?

Constant calls no help workload

Customer care sales and service agent (Former Employee) - Toronto, ON - 1 September 2023

Not paying equivalent to work taking , disoriented , ton of work load , underpaid , busy day , understaffed , back to back calls , only training was the enjoyable part afterward no enjoyment

Pros

Get good rates for flights

Cons

Underpaying job

Was this review helpful?

Wouldn’t change my occupation I love it

Flight Attendant (Current Employee) - Yyz - 31 August 2023

The entire concept and environment is fantastic ,coworker’s are likeminded and a family away from home . From agents to pilots to ground crew and management . One crew concept

Pros

The people

Cons

The people

Was this review helpful?

Challenging but productive

Flight Attendant (Former Employee) - Vancouver, BC - 29 August 2023

I felt like amazing to be in the work culture of Air Canada. However, initially it seems difficult to manage everything. Eventually, you get to realize the value of working here

Was this review helpful?

Nice co-workers but always understaffed

Customer Experience Specialist (Former Employee) - Vancouver, BC - 22 August 2023

It was a great time working in Air Canada, most of the co-workers are nice but some of the senior are really mean to new people. Also, the salary is low but the company expects you to learn everything in 26 days training. It’s totally different when you start working in the Airport. And I always stressed about termination if I make any mistakes.