A typical day at work would consist of answering calls, booking service calls and attending staff meetings on important issues that were needed to know. The management and co-workers were pretty good to get along but if had rough days, we got through those days. The hardest part of the job was when there were a high call volume and sometimes had - more ... a lot of angry customers but was able to get through those days by coping with it. The most enjoyable part of the job was when I had many quick and kind customers which made the day just fly past by. - less