ADT Security Services
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ADT Security Services Bilingual Customer Service Associate hourly salaries in Canada

Salary estimated from 6 employees, users, and past and present job advertisements on Indeed in the past 36 months.Last updated: June 23, 2020
Average salary
$18.55 per hour
13% Above national average
Salary Distribution
$10.15
$29.65
Reviews for Bilingual Customer Service Associate at ADT Security Services
2.0
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You could do better
Administration was extremely disorganized when I worked there and you could tell it had been for a while... High call volume mostly during the day. None of the departments interacted with each other which created additional issues with customers who are already calling for an issue. Team leads could have cared less about customers' escalations.


The bad, toxic energy can be felt throughout your body when you enter the building. Management was very cold and I can go as far as saying some of them were mean. You could pin where favouritism was present and on who. Layoffs would occur quite often despite them constantly hiring new agents.


It is really not worth stressing over.
Pros
Super friendly co-workers, very diversed employees, paid training, paid breaks, slightly senior agents were very willing to help
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4.0
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I loke the job just the hours are not great for me as i have a family
Inbound center
Help customers understand their security system, help with billing, how to use/fix system quickly if possible

How to step up account info and security system
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3.0
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Busy workplace, but great cafeteria food!
Answer calls from inbound members regarding their alarm history
Make outbound calls to members regarding an active alarm

Dispatch local police department if necessary

Process payments
Pros
Great Cafeteria, Weekly pay, & a lot of shifts times
Cons
open 7days a week, a lot of changes at once, a lot of promises
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More ADT Security Services Customer Service salaries
Average Salary
Salary Distribution
$16.80 per hour
$10.15
$29.55
18 salaries reported
$15.00 per hour
$10.15
$29.55
4 salaries reported
$4,500 per month
Min and max salaries are hidden when we have fewer than 5 salaries
3 salaries reported
$14.33 per hour
Min and max salaries are hidden when we have fewer than 5 salaries
How much does a Bilingual Customer Service Associate make at ADT Security Services in Canada?
Average ADT Security Services Bilingual Customer Service Associate hourly pay in Canada is approximately $18.55, which is 13% above the national average.
Salary information comes from 9 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months.
Please note that all salary figures are approximations based upon third party submissions to Indeed. These figures are given to the Indeed users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.