ADT Security Services Employee Review

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Average office Job
Customer Service Representative (Former Employee) –  Alberta28 September 2013
ADT is not one of Canada's 100 companies. But is your average office job. The hours are good (typical 9-5). There's benefits and decent pay. Only management gets options for bonuses. Advancement is possible. The hardest part is no formal trying or similarity across the country. Every office has its own protocol so dealing with issues between branches can be difficult when everything is done different everywhere.
Pros
lunch and learns, benefits
Cons
no formal training, branches are all ran differently
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Previously worked for this company
Small Business Sales Representative (Former Employee) –  Mississauga, ON15 May 2018
I worked for this company more than a few years ago so much time has passed a and I cannot accurately review this company. Good luck with your future endeavors.
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ADT is a productive and friendly work envirnment
Retention-Loyalty Agent (Current Employee) –  MontrĂ©al, QC6 May 2018
A typical day consists of serving customers that have questions or problems with their accounts. The management provides training and support along the way, fostering team spirit and positive work atmosphere. This is important as the job is fast-paced and can be stressful at times. I am required to be flexible, organized and persistent; therefore, it has been a fruitful experience overall.
Pros
training, supportive staff, and great team
Cons
can be stressful and many applications and programs must be learned
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Overall rating

3.4
Based on 3,680 reviews
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Ratings by category

3.3Work/Life Balance
3.4Salary/Benefits
3.1Job Security/Advancement
3.1Management
3.2Culture