ADT by TELUS
2.8 out of 5 stars.
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ADT by TELUS Pay & benefits reviews

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Well-paid, good standard benefits/vacations. Strenuous but overall great training and integration process. Very different reality once you hit the floor however. Systems/Procedures are outdated and incoherent, and immediate management is disorganized; employees end up paying the cost (for example, by taking hits in KPIs or being expected to do overtime to complete basic job duties). Parent company (Telus) means well and makes many great-sounding promises, but is slow to act while supervisory management (ADT) gives more criticism than support, pushes unrealistic expectations, and is lacking in accountability and basic human empathy - making the day-to-day (especially working from home) highly stressful and inefficient.
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This isn't a horrible company to work for, due to downsizing all over, as an agent you are more or less on your own and when you require help, a lot of times it falls on def ears.
Pros
starting salary is good
Cons
barely to no advancent possible
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ADT by telus is a great place to work. The people were great, with good pay. Work load was fair and always achievable. Would recommend it if it was in different situtations.
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