2.8 out of 5 stars.
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ADT by TELUS Careers and Employment

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Salary estimated from 28 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 13 reviews and is evolving.



Sales Representative in Yorkdale, ON
on 15 December 2021
Challenging but not bad
entry job is a commission-based job, you need to learn things fast and get into the situation very fast to get your sales done, which is pretty challenging.
Sales Representative in Mississauga, ON
on 16 May 2022
Good teamwork, manager is very supportive
Larger company, not always you will get answers in time. You have to generate the leads by yourself and ask the budget from the management to have the advertisements if you feel necessary. Benefit is pretty good in the industry, offer all most of the insurance coverage and have well being account as well, you could buy anything and get money back from the well being account.
Customer Service Representative in Montréal, QC
on 16 April 2022
Nice place to work and good values
My experience at ADT BY TELUS is a good one fill with learning opportunities and most of all I get to work with a great group of professionals.The management team really gives us the tools necessary to reach our potential.
Retention in Calgary, AB
on 23 November 2021
Don't waste your time
It is just a call center that asks so much from you and gives little back. All day you will handle calls from clients complaining about their service, billing, no show techs and installers, mistakes on orders, and various other ways the company has made issues in their customer lives.
Agente de centre d'alarme in Montréal, QC
on 3 August 2021
Well meaning but ultimatly frustrating and irresponsible
Nice people and at first, a really nice place to work but very quickly the problems become apparent. The training is incomplete at best, leaving you feeling like you were setup to fail. The databases are non-existent. Meaning you can't ever easily double check a procedure to ensure no mistake (you still get a coaching of you fail though). The tools are filled with little frustrating time wasters that leave you feeling like someone is tapping your shoulder the whole time.Terrible experience. Will be quiting soon.

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Questions and answers

People have asked 11 questions about working at ADT by TELUS. See the answers, explore popular topics, and discover unique insights from ADT by TELUS employees.

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Interview insights

Insights from 30 Indeed users who have interviewed with ADT by TELUS within the last 5 years.

Favourable experience
Interview is easy
Process takes about a day or two

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