No Benefits, No Raises for PSWs, Unfair Treatment by Management, Racism
Personal Support Worker (Former Employee) – Milton, ON – 3 December 2018
I worked here for 5 years as a PSW. The reason I left was because Acclaim froze PSW wages for the past 2 years. We were not even given the cost of living increase because management said it was not in the budget. But if you look at the sunshine list- upper management and the CEO got yearly raises of 4%. Also there are no benefits package available to PSWs, meaning if you need to go see the dentist or get eye glasses you have to pay for it all out of pocket.
Inconsistent Hours: When they hire you they will promise to give you regular hours, one week you will have 30 hours, but the next week only 12. It is very hard to pay your bills with this company because the hours fluctuate so much. But they require you to be available to work for a good chunk of the day so this prevents you from seeking out another job. Sometimes they will add or take away clients to your schedule at the last minute which creates chaos.
I think the worst part about working for this company was the bad morale. You can start off being a positive person, but over time this company will break you. The morale is so poor here, most people hate their jobs, management won't even say hello to you if you are a psw because you are considered beneath them. There is also a lot of racism, bullying and harassment present in this company.
Working with the clients was nice, they really appreciated the job we did. I miss the clients I would see each day. But for me the poor morale and unfair treatment by management was why I left.
Clients really appreciated the work we did for them.
No raises, no benefits, unfair treatment by management, bullying, harassment and racism
RPN community nurse (Current Employee) – Oakville, ON – 17 November 2017
Acclaim health is a great company! They really invest in their employees. There is a great sense of community here with incredible diversity. The management is very supportive and allows you to have a great work life balance. They are always available when needed. They always include front line staff in decision making. This company is like family. It is small but mighty!!!
fast paced work ,must have the ability to navigate a large area via car.
RPN primary care in visiting nursing (Former Employee) – Oakville, ON – 9 November 2017
Very busy work environment. Very supportive management ( when you can reach them) Nurse requires the ability to " think on her feet" and respond in a timely manner to both the LIHN and Doctors. Know how to efficiently utilize computer programs and work independently.
Very Long hours at times and must work from home without extra pay.
RN Staff Nurse (Current Employee) – Oakville, ON – 20 July 2017
Lots of racism and bullying happening here. The turnover rate for nurses is so high. Many just up and leave when the BS gets too much. This is one place to go if you are looking to lose your licence or if you need some stress in your life.
Management spends all the money on themselves and give themselves raises frequently.
RN (Current Employee) – Oakville, ON – 28 December 2017
if you want to work somewhere where there is no time to acknowledge your hard work but will make time to point out the smallest mistakes you make so that management can cover themselves. Supervisors don't know much about anything and aren't helpful at all. Be ready to drive all over the place. There are some good managers but they cant make up for the rude, insincere staff. Not a bad place to work if you're desperate but try to look for something else after.
No room for growth, highly unorganized, no suppport when stress occurs
Administrator (Current Employee) – Oakville, ON – 20 March 2016
Non profit organization that spends their money on management only, no extra programs for field staff and coordinators in office. No support by immediate supervisors, no room for growth and development within company.
No raises, poor medical benefits, no work/life balance, no room to move up in company
Office Administrator (Current Employee) – Oakville, ON – 23 October 2016
CONS *management is not to be trusted -- they look out for themselves *lots of double standards among staff (if you need something, make sure you are the right race otherwise don't waste your time) *managers do not know what they area doing -- there are too many of them sitting in offices pushing papers around, acting important *no support when you are overwhelmed on your desk even when others are socializing (including the supervisor) *they are ALWAYS short staffed, requiring you to cover more than one desk (managers will not cover a desk -- they are too high and mighty to do such a thing -- plus they are not trained *no breaks --unless you smoke, or need to pray then take as many as you want *no raises -- except for top management who are on the Sunshine List EVERY year *management giving more responsibilities to full-timers who are already overloaded because "there is no room in the budget" to have more staff come in *no room for growth *no incentives *many full timers end up going on stress leave (most will end up crying at their desk or in the bathroom many times before the final breaking point) -- again lack of support from management who don't know what they are doing
This is a DIFFICULT job that will crush your spirit. You need a hard exterior, be able to multi-task, be able to handle difficult patients, difficult staff, have an endless supply of patience for the idiocy and hypocrisy amongst managers who do nothing but enjoy exerting their power over their minions.
Nursing Student Health care provider (part-time) (Current Employee) – Oakville, ON – 9 February 2015
In the home health industry especially, I've learned that "bonding" is key. There are certainly those patients who refuse to even speak but once you get a patient to trust you it helps the patient-caregiver relationship. It opens up communication and then pushes the patient to really listen to you.
I have found that taking time to learn more about the patient, outside of their diagnosis, can be helpful. It puts them at ease and shows them you sincerely care about their well being. Also, I agree eye contact and smiling always helps. This is of course different for all healthcare professionals but this has worked for me
Disagreement can happen in any setting. You can disagree with your neighbor, You can disagree with your boss or initiate a discussion with a coworker over lunch. But, many disagreements occur during client care.
Registered Nurse (Current Employee) – Oakville, ON – 14 September 2017
VERY STRONG MANAGEMENT THAT IS ALWAYS AVAILABLE to ask questions or even bounce ideas off of. Strong support from other nurses and the doctor in oakville are amazing! Amazing place to work wish i lived closer!
I worked for this company for at least than 5years, very poor, self centered management, they only want to cover themselves... They schedule a staff and don't give them hour, cancels you at same day you're schedule to work, no support in the community, you're can be scheduled to see patients in Georgetown and in Oakville and or Burligton at the same day.. Very low pay , sick calls everyday due to frustration.. If you value your CNO license don't work for this company.. If working in the clinic CCAC policy is to have an RN and RPN during sick calls they leave you alone to see close to 50 patients all a lone with no lunch or break.. Always shortage of staff, they can't keep any of the good ones
Personal Support Worker (Former Employee) – Oakville, ON – 4 November 2013
flooding the market with psw that they cannot provide regular work for. sometimes you will get NO work one week & maybe 3-5hours work another week. However they will use you for the weekend work when they need you. They make promises they cannot keep, they offer to pay for your psw course, in return you will sign a one year contract making yourself available for 20 hours a week work (in case they need you which they most often don't) you will NEVER get 20hrs work a week even though you must give the 20hrs a week availability as per your contract. Very misleading!
RPN- I provide nursing care to post-op patients (Current Employee) – Oakville, ON – 18 February 2013
I enjoy working with a nurturing type of environment for both employees and clients. I also look forward to meeting staff members and giving a helping hand when needed.
Because I am a community RPN, my typical day starts off with calling into the office with the clients I plan on visiting. I organize my visits by the type of care needed for each client. For example if a client is diabetic, I will visit them first. During these nursing visits, I conduct my health assessment and provide as needed care. If I feel the treatment should be changed, I will call the clients doctor as well as the clients Case Manager from CCAC with the change of care. A new plan of care will be created by myself and then I will inform the other nurses about the change. Typically, I will see about 9-10 clients for the day.
The hardest part of the day is driving from one client to another. The most enjoyable part is seeing the clients and lightening up their day.
taking lunch whenever i want during the day
having to be out in the community during poor weather conditions