Thank you very much for your review here.
I am glad that your experience at Access was so positive, but I do want to clarify that all full time team members at Access do get benefits, so maybe you are referring to your time as a temp? And, there are many positions we do hire direct, but it is common for us to hire imaging specialists direct from temp agencies due to the inconsistent volumes of project work in that line of business.
I am also glad that you enjoyed the opportunity to work in other areas and that you found the training beneficial (which is not how everyone feels, as you can see on other reviews here on indeed).
Thanks again for your review and please feel free to reach out to me at firstname.lastname@example.org for any reason.
Thanks for taking the time to post such a detailed review here on Indeed.
I appreciate you sharing that you didn't feel like you got enough training in our industry and that your direct supervisor could have been better. I agree that we could offer better sales training and are in the process of improving our go-to-market strategy currently, including better training, which is too little, too late in your case, I believe.
I am very surprised and sorry that your experience was that we are a family oriented company as we offer great benefits to families and, I thought, have flexible scheduling for team members (which you cite as a pro to the position). We do definitely care about the #s, but not over anyone's well being or their family's well being.
I am also surprised that you found our healthcare to be expensive (but you cite Good Benefits as a pro?) and that you say we have no security. We offer very competitive benefits and we have top-of-the-line physical and cyber security, including a compliance team to make sure we are meeting or exceeding expectations in these areas, so I don't understand the claim that we have no security.
Thanks again for taking the time to post this review, and please reach out to me with any questions or follow ups (especially if I misread something here) at email@example.com
Thank you for taking the time to post your review here, and I, too, am sorry that many people lost their jobs when we moved the headquarters to Boston. That was a very hard day for me when we announced that change, but not nearly as hard for those who lost their jobs - which is why i was there in person to make the announcement and look everyone in the eye myself.
You - I know who you are! :) - grew with us through a lot and i am very, very grateful for all your efforts during your time here at Access.
I am glad you enjoyed the exceptional team, as well.
Thanks again for your review and please feel free to reach out to me for any reason at firstname.lastname@example.org.
Thank you for your review here on Indeed.com. I appreciate you sharing your thoughts with us.
I am sorry that you didn't like our benefit options. We do work hard to provide the right options and level of benefits and also try to cover the right amount of expense on our team member and team members' family's behalf, but I know that we have work to do here still.
We just completed our annual survey, which included a benefits review, and we are incorporating the feedback we received into our analysis for our benefit offering next year.
I am glad you enjoyed the new forklift - new equipment is always nice - and that you found the hours manageable.
Please feel free to reach out to me at email@example.com for any reason if you want to follow up on any of these items.
Thank you very much (Mahalo nui loa) for your positive review here!
I grew up in Hawaii and that is where I got my start here at Access, so I love to hear that you enjoyed your time at Access in Hawaii.
The fast paced environment certainly keeps things interesting and I am thrilled to hear the team environment was so strong and collaborative.
Thanks again for making the time to post this review.
Mahalo and Aloha,
Thanks for your very direct review here. I appreciate you taking the time to post it.
I am glad you enjoyed your team in Denver and I am sorry that work load was out of the ordinary at times. We have certainly had our challenges keep transportation roles filled in this competitive work environment, especially for drivers, and are working hard to be more competitive here to keep the team fully staffed, which should help to keep work loads better balanced.
I wish you the best in your new career!
Thanks again for posting this review and thanks for all that you did while here at Access,
Thank you very much for your positive review here. It sounds like you really enjoyed your time here on the team, and I appreciate that!
I am thrilled that you enjoyed our benefit offering (especially considering your position here at Access) and training opportunities and that you found the environment fun and family oriented with growth opportunities. We work hard on all of those fronts to provide those.
Thanks again for posting the review here,
I am really sorry that your experience here at Access in Alabama has been so terrible and I really appreciate you posting your feelings here. I am also sorry that you don't feel like your voice is not being heard by your local leadership, which is why I assume you are voicing your opinions here.
I am also sorry that I just discovered indeed.com because this review is a few months old at this point and I prefer to take much quicker action on feedback like this that is so actionable and so direct.
Simply put, please know that your experience at Access does not match my expectations for the experience of working at Access. I appreciate all the efforts of all Access team members and the idea that an entire team in one of our facilities hated/hates coming to work everyday is very saddening to me.
I am surprised that there were no outings, lunches or appreciation events. That is a core part of our culture and something i feel strongly about incorporating into our lives together at Access.
I will dig in here and appreciate you posting this review.
Please feel free to reach out to me directly at firstname.lastname@example.org if you want to discuss any of this in more detail. All communication will be strictly confidential and there will, of course, be no retaliation for anything you express.
Thanks again for taking the time to post this review,
Thanks for taking the time to post your review.
I appreciate that you enjoyed working at Access for period of time and even considered in a great place to work.
Sorry, but I disagree that we are a typical large corporation and that we care more about making large profits than we do about clients and team members. I don't ever pretend that we aren't a for profit company - we are a for-profit company and we have investors who expect to get great returns, which I will always work hard to provide. However, great returns don't have to come at the expense of our clients or our team members, and I don't think it does, but I understand that is how you feel - and I am sorry that I didn't communicate our priorities more clearly.
I personally spend most of my time with team members and focused on growing the company because I firmly believe that our team is our best asset and that growth provides opportunity. The alternative to growth is stagnating or shrinking, which would be a terrible place to be and would also lead to lay-offs.
I do agree that we have experienced our share of growing pains - and probably more than our fair share of growing pains, but we have also experienced more than our fair share of growth. We just made the Inc 5000 fastest growing companies for the 10th year in a row...something that only 38 companies have done (out of tens of thousands that have applied, which certainly makes us not a typical large corporation).
That kind of stratospheric growth has provided incredible opportunity for many of our thousands of team members, but, yes, there are times when it creates plenty of challenges. However, I will always choose challenges around growing pains than challenges growing. We are blessed to have growth.
Please know that I do see and acknowledge the growing pains and that I don't ignore them, as we will continue to work to plan better and minimize growing pains. I am sorry that they impacted your role so significantly as to make your time at Access hectic and confused.
Thanks again for your review here and please feel free to reach out to me directly for any reason at email@example.com.
Thanks for your review here.
I admit to not understanding how you were forced to give your opinion, but it stinks that you didn't feel like your voice was heard and that your opinion did not make a difference. I take all team member feedback seriously, as evidenced by me responding directly to reviews here and on Glassdoor, and work with intention to be responsive to the feedback we receive as a company across various forms, including here, team member surveys, town hall meetings, etc.
Please feel free to reach out to me directly at firstname.lastname@example.org with any further follow up information you are comfortable providing. I will keep all correspondence confidential and respect your privacy.
Thanks for your review here. Your review is direct and detailed, and I appreciate it.
Your role at Access was in a location that got shut down, so I understand your frustration. Shutting that location was very hard as I had worked with many of the team members there for years and years - some for more than a decade.
I am sure your role was all of the things you describe (stressful, frustrating, wrought with poor communication and under-compensated) and I take complete responsibility for that...just as I take responsibility for the decision to move the entire accounting and finance function to Boston. It wasn't working in Livermore, and we made the change because things needed to dramatically improve and to do that we needed to move the functions closer to our new CFO and CAO.
I am sorry that your time here at Access was unproductive professionally, stressful and that you weren't compensated fairly. I feel that I screwed that up for more than just you, unfortunately. My commitment is to work very hard not make the same mistake again for any Access team member.
Please feel free to reach out to me for any reason at email@example.com.
Thanks again, and my deepest apologies,
Thanks for your review here on Indeed.
I appreciate that your time at Access was so enjoyable and that you learned so much while having fun. It sounds like you advanced your career by learning new skills and being promoted, so congratulations. I am thrilled to hear that we contributed to positively to you.
All the best and thanks again,
Thank you very much for your detailed review here. I appreciate you taking the time to post this meaningful review.
We work hard to provide leadership and promotion opportunities, plus ensure team work and solid accountability across the organization. I am glad that your local leadership is doing a great job reinforcing all of these elements of the Access culture with you.
I also appreciate that you feel management cares - we do care.
Thanks again for taking the time to post this review. I appreciate your feedback. Please feel free to reach out to me directly at firstname.lastname@example.org.