As a route manager, I go out daily to provide IPM to customer accounts. It's more proactive pest control but still have many accounts where I'm dealing with reoccuring cockroaches and bed bugs. Our manager helps in trouble accounts and qa helps too. We don't see our coworkers often unless in the branch for a meeting. A good team, there is always food around. Customers contact you a lot after hours, management use to send a lot of emails after hours but it has gotten better. A stable company with a lot of perks, parties, paid events for your family (blue jays games, canadas wonderland, medieval times). I won a free trip last year for meeting targets. You can make a lot of money in this company but you need to be self motivated.