Coworkers are fantastic. It's difficult to communicate with management and there is little to no training.
You would think that such a large (Global) company would be on top of training and hiring new people, but they're seriously lacking in this department and it's sad because they're losing so many amazing people!
The 38k is not worth the amount of stress you'll have to deal with.
There is ample on the job training, something different every day, great management in place. Various opportunities to grow if a specific department isn't suited to you. Ability to work remote as needed, pending your role is reassuring when you have a family.
Technicien en mise en oeuvre / implantation (Former Employee) – Montréal, QC – 26 May 2018
The team the people the managers all are amazing. You never wake up like I dont want to work, you were happy to go to work. You can work from home, so dont worry if is snowing, or the car doesnt star, or you just lost the train, you can work from home, and you dont need to give any explanation about
Financial Customer Service Representative (Former Employee) – Dartmouth, NS – 17 April 2018
Excellent company to work for, and for most of my working experience I had AMAZING co-workers. The work itself was just not for me at that time in my life. Rate of pay, benefits, management and training opportunities were all well above average!
ADP isn't as advertised. At first, the company appears to be for a great work/life balance and diversity and about the employees. They even say, "Don't worry about retaining anything right away because it takes two years to be good". However, once training and the course is complete, they expect you to work longer than normal hours from either the office or home. There wasn't a single manager of colour in the Halifax office. They pressure you not to make a single mistake and when you do, the management abandons you or begins to micromanage you. They claim to start you off at 38000 per year, but by the time you put in the overtime, you will be lucky if you are making 30000. The bonus system seems to be based more on popularity and what you did for your manager.
The most stressful place I've ever worked and not worth the pay grade.
District Sales Manager (Former Employee) – Mississauga, ON – 17 March 2018
ADP provides good training, if you are looking to gain basic sales experience and knowledge in payroll. However, this definitely is not a job for everyone. This a good job, if you are fresh out of school, and desperate for a job. It is a young culture and there is a lot of turn over. Boss will micromanage you, you cannot be 5 mins late but the management will expect that you work after hours. It is all about sales numbers and highest dials that you can make, expect at least 100 per day, that it will make you feel like you are working for a call centre. There is no work life balance. If you have a doctor’s appointment - don’t expect to go during work hours because they will tell you to do it during your personal time which is the weekend (and you are lucky if your doctor is even open on the weekend). Do you enjoy taking vacations? Even though you start with 3-weeks, they prefer that you break them up during the year (good luck trying to take a week off). The interview process is long, ADP will tell you that there is a lot of opportunities for growth but really, it’s because there is a lot of turn over. That should be the first red flag. During my time at ADP, most people left the company in less than a year looking for better opportunities.
excellent salary compensation for the roles; management lacks any direction and cannot make informed business decisions to grow business and increase the value for the customer and allow associates to provide better customer services. in payroll you cannot do more with less; unless the tools exist
management; especially senior management would get a negative rating for the work they dont do and support they do not provide. Not good at implementing projects or changes that are successful (antiquated client platforms).
District Manager (Former Employee) – Mississauga, ON – 10 January 2018
Not the worst place to work. Extremely boring, from the people to the job itself. Work there if you are unable to do better. Not much room to grow, you would have to literally work there for 10+ years to see a managerial position.
Instructional Designer (Former Employee) – Islington and Bloor, Toronto, ON. – 19 October 2017
Fast-paced, aggressive timelines, but able to work from home. Honed my Captivate skills while working there. Hardest part of the job was commuting from home to work - from east GTA to west GTA, but balanced with working from home. Culture was very hectic, but had opportunities to be very creative.
Creative aspect of the job. Great management team when I worked there.
Good pay - very stressful -lots of office politics
District Manager (Current Employee) – Mississauga, ON – 18 October 2017
Lots of politics amongst the sales leaders and who they choose as their favorites. More attention needs to be paid to everyone's success - better more experienced managers are necessary to do this. Also, time off is an earned privilege- don't make it seem like it's a burden for your staff to take the time off they need. We are human beings not robots. The benefits are fantastic and they pay is decent for Small business but more time can be spent developing and retaining talent. More attention needs to be paid towards your staff mental health - there are people suffering from severe anxiety and are looked down upon as weak. Try and understand your sales staff better
Free lunches from time to time, Sometimes get to leave the office at 4/4:30pm on Fridays, Opportunity for advancement
Long hours, Lots of politics with Management, Not much support