Customer Service Agent (Former Employee) – Mississauga, ON – 19 December 2012
A typical day at work would begin with security check and equipment review. Then it would move on to actual foot patrol/door patrol and customer service.
I learned very important work ethic of being responsible for my assigned duties. I also learned that each person's commitment towards his/her duties contributes towards the safety and security of the airport. We had to work as a team because we cannot leave our work post unless we have a replacement. Therefore, we ensured that we were ontime and always ready to put in extra time so that the ongoing duties went on unimpeded.
The most enjoyable part of the job was the recognition that you got if you successfully prevented any security breaches.