Cashier (Former Employee) – Morinville, AB – 23 April 2018
working at A&W was normally pretty good costumers were always nice. Same with the employees except my boss. he wasn't always the best person to work with. On a very busy day we normally work pretty good as a team even when we made mistakes we would always fix them in a timely manner. The hardest part of working at A&W was trying to work with my boss because he didn't treat us fairly and always felt intimidated by him, I don't think that's how your supposed to feel when working with your boss. The enjoyable part of working there was the costumers loved talking to them when I was able to.
Team Member (Current Employee) – Como Lake, BC – 19 March 2018
A typical day at work ranges from very busy to very relaxed. As a cashier I have multiple tasks to complete such as taking and giving out orders, doing dishes and cleaning the restaurant. Overall, this job helped me learn customer service and multitasking skills. However, the management is very disorganized and my manager does not comply to my hourly requests. It is not as flexible as A&W claims it is.
The Boss man was easily manipulated by one of the supervisors so he basically ran the show. Kids were forced to work till as late as 2am on school nights. They cut hours hard during winter so your lucky to get a shift a week.
Cashier/Garnisher (Current Employee) – Toronto, ON – 17 March 2018
I have learned organization of material, resolved customers complaints professionally, learned to work in dynamic and fast paced environment. Got aware of the Canadian culture by spending time and communicating with new people.
Staff (Former Employee) – Fort Qu'Appelle, SK – 17 March 2018
Dont waste your time. No career growth. Owners are cheap. Short staff so u gotta do all the work. Staff gossip alot. Overall its a very stressful environment not recomended. Look else where coz u deserve so much better.
Food Counter Attendant/Cashier (Former Employee) – Grande Prairie, AB – 15 March 2018
Yes the pressure is there for your daily goals such as meet the service time but when you are comfortable with people you are working with everything would just be like playing and you'll never notice that it was already the end of your shift.
Assistant Manager (Former Employee) – Chilliwack, BC – 14 March 2018
Was a great environment to work for staff were kind and respectful also General manager was nice Area manager was reason for leaving insulted me to my face called me liar to my face didn't care about staff at all or there opinions also seemed to think reviews were not needed either
I had an amazing time working with everyone in the restaurant. Everyone was extremely nice and welcoming and I fit right in. I learned tons including being a more informed team player, social skills and learned the ability to handle stressful situations accordingly.
Supervisor/Cook (Current Employee) – Grand Falls-Windsor, NL – 12 March 2018
Learned how to work in a fast pasted environment, work well with others. the hardest part of the job is being left there alone for hours upon hours with no help. The most enjoyable part were my fellow employees and prep work. Overall if they had more employees the job itself would be amazing.
A great company. Used to be Canada's Best 50 Companies to work for
Business Systems Analyst (Former Employee) – North Vancouver, BC – 12 March 2018
A&W is still a great company to work for. Very lean and generally not that mean. Worked closely with all departments including senior executives in providing technology solutions to their business needs.
The IS department is very small and there is very little back-up or job overlap. A typical day is filled with all sort of challenges and support issues. Sometime a little too much and time fly so quickly.
Assistant Manager (Former Employee) – Newfoundland – 8 March 2018
busy yet entertaining. i personally found it was simply about one's mindset. because you're dealing with customers all day, it is potentially stressful because of the service time standard. What ,makes the biggest difference in this job, is if you have a supportive manager.
Supervisor/Cook (Former Employee) – Hamilton, ON – 7 March 2018
As a Supervisor at A&W I was actually quite good at it. I excelled quickly and made myself quite reliable to by management team and staff. However the franchisee took the job more casually, focusing on his relationships with the staff and the amount of money he was making. Understandable from the standpoint of a business owner. But the unprofessionalism extended to his staff. People who were favorited slacked off whilst people who weren't favorited were yelled at for the dip in workflow quality. So as a supervisor I would see the inconsistency in how I ran the ship vs my fellow managerial staff. I stress in no way do I possess some sort of elitism in comparison to my team. It just saddened me that the harder working staff members appreciated the days I was in because they felt that they went unappreciated otherwise. I Happily quit in pursuit of a different Job. I do not blame A&W, I feel the fault belongs to the people who are comfortable with division and Zero Accountability
Front counter Attendant/Cook (Former Employee) – Saskatoon, SK – 5 March 2018
My typical day is biking to work and getting started for the day usually takes me about 1 hour to bike there, sometimes they don't give me time to get a drink or use the washroom, people tend to leave at random times leaving me alone to go for a smoke or go talk to people at the drive-through or upfront abandoning there position and having me pick up the slack and I usually close the kitchen at night leaving me alone for 3 hours making the food and cleaning. the Supervisors tend to rush to go home at night they don't want to clean late night so i have to clean the grill sooner and my station 30 mins sooner because they always say i'm too slow but if you factor in i work the nights and close the kitchen alone then of course i get slow and stressed easily.
Long hours, Some bad days, Angry customers, People tend to leave at random times.