A&W Restaurants
3.6 out of 5 stars.
Get weekly updates, new jobs, and reviews

A&W Restaurants Employee Reviews

Job Title
Location
Found 2,453 reviews matching the search
See all 3,149 reviews
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Your typical day at A&w would be opening the store turning all the heater for the food slider on, making sure the coffee is on and make a fresh batch. Hardest part of the job was mostly the manager and the costumers because management is poorly employees have left because of it. the most enjoyable part of the job was I got to meet people my age and I got to work with two of my best friends
Pros
Free lunches
Cons
Management
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
In the 4 years I was there, we went through 6+ managers and many more employees. I recognize that it isn't an end-game job but people were quitting because they didn't believe the stress and getting yelled at by everyone was worth minimum wage. I personally quit when they started firing people for little to no reason, it just didn't sit well with me.
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
They would hire anyone, but it is too busy and you have to lift heavy boxes
Pros
Free food, they would hire you without experience, pay you
Cons
Always short of staff, so you have to work the double
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
I enjoyed my time working here as a second job and have actually considered going back on a few occasions. The staff I worked with were amazing and the management of the location I was at was awesome. It was fast food work, which isn’t awesome, but the people made it great
Pros
Free food
Cons
Crazy busy at lunch/supper rushes
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Feels very good and fresh food. They are very cooperative and the environment of working place is so calm .... I was part time worker and they gave me flexible schedule
Pros
Good environment
Cons
Short shifts
Was this review helpful?
Rate your recent company
Share your experience to help others
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
They have good food but the amount of respect you get there is unbelievably low, rude and very demanding! and sometimes when your cleaning you will find 1 or more cockroaches the bathroom and the place to keep your belongings is disgusting!
Pros
You get a discount on meals and you get a break
Cons
not clean enough
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Management is awful and often does bare minimum. Have thrown us under the bus for following protocol when a customer didn't get their way. Customers yell a lot for dumb reasons, and will do this to get free food too. Regulars are very nice though. A lot of coworkers are nice people that are fun to work with, but when your job kind of revolves around the customers that are rude, think that you're a mind reader when surprise - you're not, or are mad because you don't give them something for free, it's really hard to keep going for that aspect. If you need a job, go ahead, just don't stay for the long haul because chances are you'll be screwed over by management.
Pros
Food and merch discounts, tips
Cons
Poor management, toxic customers outweigh nice ones
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
I was hired and did in store computer training mixed with practical training on the equipment e.g. the clamshell grill bun station and the fryer it is pretty easy to pick up with there training if you pay attention and work together it is a good job I would highly recommended this job to anyone looking to break in to the work force for the first time
Pros
Free lunch, comprehensive training, improvement oriented
Cons
Kitchen gets very hot, lunch rush can be very stressful
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
strict dress code, managers are mean and bully teenagers, they watch you on the cameras 24/7 and like to point out everything you do wrong, and the hours are horrible
Pros
Discount food
Cons
Everything
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Fun place to work as a dirt job whilst in school, pay makes sense for starting out and only having the job to make money around school, although working there you do have a good change to grow/ get a raise if you’re willing. Very flexible and great work lofe balance
Pros
Flexible
Cons
None
Was this review helpful?
We want to help you find great companies. Help us be the best!
Do these reviews help you learn more about working at A&W Restaurants?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
The employees are fantastic as well as the team leaders, only issue is the store manager. Terrible schedules, usually understaffed, however the staff are always friendly and quick to befriend as well as the team leaders. Promotions are mostly just for the favourites however. The training was mediocre, you get passed around most of the time for your first few shifts, and even if you have previous experience they treat you like you have no idea what you’re doing.
Pros
Free lunches, amazing coworkers, amazing team leaders and climate
Cons
Poor management, poor scheduling
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Great place to start off a new job it's wonderful to work with especially with kids.I know it helps out a lot of high school students it works for our school schedule as well as works with family life I know with having two kids it was difficult to try to maintain a job and they were willing to work with me. however it is a fast pace environment so you need to be able to handle stress well and multitask. If you're unable to do that you're unable to do the job
Pros
Rate of pay goes up if you pass a yearly inspection and most places give for lunch
Cons
Can be some strange hours
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Management and supervisor are not experience and not professional, Your not appreciated. Your left working by yourself with kids that don't work. You ask for help and the boss tells you yo go home if your frustrated.
Pros
Nothing
Cons
Everything is bad
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
I worked at more than one location (one was a stand alone and one was in a mall they were owned by the same person.) The work itself was easy enough and many of my coworkers were very nice. There is online training to prep you for your on the job training (I can still recite the menu three years after quitting). Employee turnover was high which is normal but this included managers and supervisors which made things hard at times. I had multiple managers and none of them were overly nice but on the other hand, I had supervisors I still love to this day. I was given many opportunities including opening/closing shifts and formal on the job training of other employees (which was a supervisor duty but was given to me for a couple of the new employees). My main issues with the job revolve around the managers I had and the owner which means this is a situational issue because I have since met managers of other stores that are extremely nice. Scheduling was flexible but I frequently had issues of my managers scheduling during times I had booked off months in advance (I was given the okay for my days off then asked to come in while in vacation ie actually out of the country already and asked to come in for a three hour shift).I often was told my preferred shifts would be taken away from me if I didn’t meet the owners standards on minor things but at the same time was never thanked for the extra work done.My favourite part of working here were my coworkers and many of my regular customer who I grew to have a good relationship with.My least favourite part was only getting a single break - more...
Pros
Discounted food, flexible scheduling
Cons
Mean customers and rude managers
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Working here was not the greatest for me. The management was not the greatest and the pay is not worth what you have to deal with. It’s long hours with no rewards
Pros
Easy money
Cons
Long hours, awful management
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Every day I learn something new and at the end of every shift the manager always asks what I learned that day. Somedays I meet with very friendly guests and their appreciation increases my confidence of providing even better service to them. When we work as a team for providing quick service to the guests during the busy time is the most enjoyable part of the job. There is no hard part of the job. I never felt any difficulty after the day I was trained and it only took 1 month.
Pros
Friendly and fast-paced environment, flexible hours, organic and environment friendly food.
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Vraiment aimé mon expérience entreprise familiale propriétaire à coeur leur employés
Pros
Rabais
Cons
Temps de dinner et pauses café
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
I was hired immediately after my interview and was put into work without any training or prep. It's a learning on the job type job but was never properly trained like most employees.
Pros
50% discount on food
Cons
Stressful environment
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
No matter how hard you work they just ignore. When comes to raises they will not give you what you deserve.rude customer’s Worst management they don’t have any education.
Pros
Coworkers are good .
Cons
Stressful, less people more work
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Salaire minimum, pas de poste, pad d'avantage, manque d'heures
Was this review helpful?
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
It was a pretty good job, especially while I was pregnant. It was laid back and was not too stressful, which was ideal for me on a high risk pregnancy. I enjoyed the people and I enjoyed the customers, even the difficult ones, would go back to work there any day.
Was this review helpful?
  1. Employee reviews