7-Eleven
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Is that person able to be assistant manager if he or she failed two times mystery shop and signed warning letter?

7 answers

Yes. Failing a mystery shop will cause a disciplinary action to be taken to avoid making the same mistake twice.

Yes, company is very good at analyzing the detail of the transactions and consider the circumstances around the failings. While certainly is not a good record, if performance and qualifications improve the employee can still pursue development.

No. More training is required. Assistant Managers must know and follow all the guidelines and conditions.

If you fail a mystery shop twice within a year you should be fired.

Yes. Failing a mystery shop will cause a disciplinary action to be taken to avoid making the same mistake twice.

If an employee fails a mystery shopper even once they are written up and won't be able to succeed any further into the company and there will be a fine to pay.

I am not sure because there was only one supervisor as the head of employees. All other employees were equal in status.

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