360insights Careers and Employment
About the company
- CEOJason Atkins76%approve of Jason Atkins's performance
- Founded2008
- Company size201 to 500
- Revenue$5m to $30m (CAD)
- IndustryInformation Technology
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Reviews
Client Care Professional in Whitby, ON
on 10 February 2022
Good benefits and people
The culture at 360 is really great, fun and welcoming. But if you're in an entry-level job, you can barely participate in any of the actual cultural events or fun little meetings that they have going on throughout the day. The pay is okay, the coworkers are really nice and friendly, but the work can be really draining. They seem to genuinely care about people advancing through the company, though, which I will commend them for that. Customer Service Representative in Whitby, ON
on 24 October 2021
Not recommended!
There is a very significant gap between what the Senior Leadership Team wants and what the employees can deliver. The workload is high and they keep acquiring new companies and new business, although it would generally be a good thing, however, here there is no balance between the amount of staffing and the amount of work that is constantly thrown at you. There is a lot of work to be done, but they keep piling on, so they keep hiring new staff and a lot of staff old and new keep resigning because they keep piling on more and more.There is an extremely high turnover rate at 360insights, and very few people are willing to come to work here. Senior Leadership doesn't seem to understand that hiring new people isn't always the answer. What you will hear a lot here is how they're throwing a lot of money at the workload issue, but it's a vicious cycle when new customers keep piling and employees keep quitting and the amount of time it takes the new hires to learn everything it's rinse and repeat cycle that never seems to end.Cuscsrtomer Service Representative (CSR) in Moncton, NB
on 21 July 2021
Best call center I've been with
I never felt lik i was just a number. Always had the best support at work even outside while dealing with traumatic life stuff.Best place to work for to work atCustomer Service in Whitby, ON
on 15 July 2021
Fun place
Awesome mgmt. Clear goals. Excellent teamwork.Flexibility. Chances of advancement.Full support for career making.Friendly environment Nice office setup Customer Service Representative in Moncton, NB
on 23 June 2021
Love the job but the hours never have a life
No set shifts and always working every Saturday not fun when i was promised one Saturday every 3 weeks and work every weekend. They are family oreniented as said. What would you say about your employer?
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Process takes about a week
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