24-7 Intouch
Happiness score is 57 out of 100
3.2 out of 5 stars.
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24-7 Intouch Careers and Employment

Work happiness

Scores based on about 99 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel their work environment is inclusive and respectful of everyone?
Do people feel they are achieving most of their goals at work?

About the company

  • CEO
    Greg Fettes
    62%
    approve of Greg Fettes's performance
  • Founded
    2001
  • Company size
    more than 10,000
  • Revenue
    $130m to $650m (CAD)
  • Industry
    Information Technology
  • Link
    24-7 Intouch website
Learn more

Jobs

Browse jobs by category

Customer Service

5 jobs

Salaries

Salary estimated from 213 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 1.9K reviews and is evolving.

3.2420182.8720193.4420203.9520212.612022

Reviews

Customer Service Representative in Hamilton, ON
on 11 May 2022
The company is ok but too many job evaluation, every week. They call it some kind of training but it gets tiring every week.
Like any other customer service job, it gets busy. They don't pay for time off, at least I wasn't there long enough to know if they do eventually. I was on contract. They are very helpful although training is rushed. Overall, not a terrible company.
Customer Service Representative in 875 St James Street, Winnipeg, MB
on 8 May 2022
Good place to make some money
Pretty even-paced for start of the shift but gets increasingly fast-paced towards the end and sometimes I had to stay behind to finish up after the end of my shift due to lengthy calls. I worked here during the height of the COVID-19 cases and it was easy to get into a routine but the constant updates every other week were not so easy to follow. Overall, nice place to work and earn some money.
Customer Service Representative in Winnipeg, MB
on 3 May 2022
Bad
I had a bad experience with my job and department. I thought it would be nice to work there but I am really disappointed with the experience I had with 24-7
SUBJECT MATTER EXPERT in Remote
on 3 May 2022
stressful, and no support, a lot of favoritism
stressful, and no support, a lot of favoritism. They would hire you easily as they always need agents. The team leads and mangers do nothing and pressurize the agents-who are always on back to back calls. Emotional and mental health is gone. Managers are too egoistic and play favorites
Customer Service Representative in Regina, SK
on 2 May 2022
Only work here if it’s your last choice and don’t stay long
Worst job i’ve ever had. The trainers tell you one thing then a month later it’s just any old phone job where you try to force people to buy and if you don’t then you get in trouble. Just don’t work here

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Questions and answers

People have asked 62 questions about working at 24-7 Intouch. See the answers, explore popular topics, and discover unique insights from 24-7 Intouch employees.

See questions about:

  • Interviews
  • Hiring Process
  • Working Hours
  • Working Culture
  • Benefits
  • Dress Code
  • Work from Home
  • Background Check
  • Salaries
  • Working Environment
  • CEO
  • Job Opportunities
  • Promotion
  • Hiring Age
  • Company Future

Interview insights

Insights from 569 Indeed users who have interviewed with 24-7 Intouch within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

Interview questions

The interview and hiring process is basically a joke. Just go through the motions.

Shared on 30 August 2020

Do you own a vehicle? Where do you see yourself in 5 years? Why do you think you will do well in this job? Why do you want to work here?

Shared on 24 January 2019

About your customer service experience and give examples

Shared on 12 August 2018

Common questions about 24-7 Intouch

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