How to Write a Ward Clerk Resume (With a Template and Tips)

Updated June 10, 2023

If you're looking for a career that has a combination of administrative and health care duties, then you might decide to apply for a position as a ward clerk. Creating the best possible resume when applying for this role can improve your chances of getting a call from a hiring manager who wants to interview you. If you're going to develop a captivating resume, it can help you to understand its essential components.

In this article, we discuss what a ward clerk resume is, explain how to write one, provide you with some tips you can use, and give you a resume template and example.

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What is a ward clerk resume?

A ward clerk resume helps candidates show their ability to perform the specific duties of the role. These duties include filing patient paperwork, organizing and updating patient medical records, and booking transport for patients. Creating a resume also shows a hiring manager or recruiter that you have working knowledge in the medical field and are familiar with medical billing and insurance. It can also help enhance your resume if you have computer skills, clerical work experience, and experience working in a medical environment.

How to write a resume for a ward clerk position

These steps can help you throughout the writing process to help you create a ward clerk resume:

1. Choose the best resume format

The chronological resume format works for most people looking for a role in any occupation. This is especially true for anyone with a linear work history. When using a chronological format for your resume, you list your work history from the most recent to the earliest dates. It can be an excellent format to use if you already have experience in the medical field or if you have other types of administrative or office support experience. Alternative formats work best if you're changing careers or new to the workforce.

Related: How to Write a Resume for Your First Job (With an Example)

2. Write an objective or professional summary

This section is a brief paragraph near the top of a resume which explains why you're the best candidate for a ward clerk position. You can consider this section to be an elevator pitch for your application. It's beneficial to be professional when creating this section of your resume, but you can also include some of your personality. If you have a lot of experience, you can use a professional summary in this section to provide a brief outline of your career. An objective is a better choice if you have little or no experience.

Related: 226 Resume Power Words to Convey Your Qualifications

3. Organize your employment history

The employment history section of your resume is the most important. This is why it's vital to ensure that anyone can read it quickly and that it highlights all of your accomplishments. Remember, as a ward clerk, you can be a critical point of contact. Each work history listing on your resume is the place to highlight your professional demeanour and your skill set that fits the job description.

Ensure the duties you describe throughout your work history section apply to a ward clerk role. Be selective and deliberate when writing your bullet points. You can help the hiring manager or recruiter's decision by placing your most impressive accomplishments first. Take the time to ensure each bullet point describes a challenge, what you did to fix it, and your results. For example, you can write, reduced patient appointment scheduling time by 30% and wait time by 20%.

Related: How to Write Job Descriptions for Your Resume (With Examples)

4. Describe your education

This section is the perfect time to show a hiring manager or recruiter what you know. As a ward clerk, it's essential to have at least a high school diploma to qualify for the position. Some employers might require you to finish a college or university program. You can enhance your resume if you have any training in health care, medical terminology, or computer technology. If so, add these classes under your resume's education section. If you have less experience in the field, you can add any extracurricular activities, favourite coursework, or academic achievements that apply to the position.

5. Highlight your skills

Your skill set is what makes you good at performing your responsibilities in your role. Hiring managers and recruiters use the skills on your resume to assess your vital work qualities. It's important to show both hard and soft skills that apply to the role. Hard skills can be industry-specific or technology skills, such as an understanding of medical terminology or software expertise. Soft skills are people skills, which are crucial for anyone working as a ward clerk. Employers require these skills because you can be a vital point of contact for patients.

6. Add other sections to your resume

You can add extra sections to help enhance your resume, and these can include:

  • language skills

  • additional training

  • accomplishments and achievements

  • hobbies and interests

  • volunteer experience

Related: Additional Resume Information: What to Include to Improve Your Resume

Tips to help strengthen your resume for a ward clerk position

You can use these actionable tips to help you create an excellent resume:

Use relevant keywords

Hiring managers and recruiters use Applicant Tracking Systems (ATS) to scan multiple resumes for important keywords. This means it's vital to ensure your resume is reader-friendly. You can start by reading the job description to find the most relevant keywords. You can also try using a job description keyword finder to find the best keywords in the job post.

Customize your resume for each application

It's becoming more important to customize your resume for each job you apply to, even if your experience stays the same. This can mean switching your skills list or placing your accomplishments in another order. The easiest way to customize your resume is by changing the keywords in your professional summary or objective statement to ensure it's relevant to the job description.

Related: Why Creating Multiple Versions of Your Resume Works

Leave out unnecessary details

Other than your contact information, the only details to include on your resume are what's relevant to the job position. Being concise can benefit your candidacy among the other resumes a hiring manager or recruiter reads. You can start by removing any information that is more than 10-15 years old or anything less than six months. Also, leave off very specific personal information, such as your date of birth, age, street address, and gender.

Include metrics

Be sure to highlight the benefit or end result of your responsibilities on your resume. Using metrics and numbers to quantify your accomplishments can help hiring managers and recruiters see what skills you have when working in the position. Metrics can also help visualize how you might perform when working as a ward clerk.

Resume template for a ward clerk position

You can use the template below to help you create a resume when applying to a ward clerk position:

[First name] [Last name], [Degree or certification if applicable]
[Phone number] | [E-mail address] | [City], [Province or territory]

Professional summary
[Two to three sentences that highlight years of experience, relevant skills, education, or certifications and achievements as a professional.]

(For the most recent role, list five experience items. For previous roles, list three.)
[Job Title] | [Employment dates]
[Company Name] | [City], [State]

  • (Strong verb) + what you did (more detail) + reason, outcome, or quantified results.

  • [Job duty]

  • [Job duty]

  • [Job duty]

  • [Job duty]

[Job Title] | [Employment dates]
[Company Name] | [City], [State]

  • (Strong verb) + what you did (more detail) + reason, outcome, or quantified results.

  • [Job duty]

  • [Job duty]


Option 1
[Skill] | [Skill] | [Skill] | [Skill] | [Skill] | [Skill]

Option 2
[Category]: [Skill] | [Skill] | [Skill] | [Skill] | [Skill] | [Skill]
[Category]: [Skill] | [Skill] | [Skill] | [Skill] | [Skill] | [Skill]


Option 1
[Degree and major], [Name of school or university]

Option 2
[Degree and major] | [Name of school or university]
[City], [State]

[Certification name], [Host organization] - [Year completed or expiration date]

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Resume example for a ward clerk position

You can use the following resume to ensure you're creating the best possible resume when applying for a ward clerk position:

Shayna Booker

204-652-3635 | | Winnipeg, MB

Professional Summary
Responsive ward clerk with experience excelling in organizing and managing a harmonious flow of patients and ward visitors.

Hospital Ward Clerk | May 2015–Current
John Smith Medical Centre | Winnipeg, MB

  • greet and direct patients and visitors

  • provide excellent service to staff and patients

  • perform general clerical tasks

  • accumulate medical reports, records, and letters

  • act as a liaison between hospital staff and families

Customer service | Attention to detail | Competency in medical assisting | Understanding of medical terminology | Medical software skills | Patient care coordination

Medical Assistant Diploma | Winnipeg Medical Institution
Winnipeg, MB

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