How to Write a Relationship Manager Resume (With an Example)

By Indeed Editorial Team

Published November 20, 2022

The Indeed Editorial Team comprises a diverse and talented team of writers, researchers and subject matter experts equipped with Indeed's data and insights to deliver useful tips to help guide your career journey.

Companies of any size have different stakeholders, and ensuring efficient and clear communication between them is important for success. Many companies hire relationship managers to manage interactions between key individuals. If you're interested in managing business relations, knowing how to write an effective resume can increase your chances of securing a relationship manager position. In this article, we explain how to write a relationship manager resume and provide a resume template and example to guide you when writing your own.

What is a relationship manager resume?

An effective relationship manager resume includes a detailed history of previous work responsibilities that involve customer service, data analysis, operational management, conflict resolution, and innovation. It may also mention skills such as communication, computer proficiency, time management, and teamwork.

Relationship managers interact with various stakeholders in a company, including business partners, vendors, shareholders, and clients or customers. An effective relationship manager helps an organization to operate more efficiently and create a harmonious working environment by coordinating meetings and delivering key information. Successful relationship managers are strong analytical thinkers and have shrewd business acumen. They typically hold a minimum of a bachelor's degree, often in a discipline such as business administration, finance, or marketing.

Related: What Does a Business Relationship Manager Do? (With Salary)

How to create a relationship manager resume

Knowing how to structure and format your resume is important because it allows you to present your key skills and qualifications clearly and concisely, which can increase your chances of securing a job interview. It's beneficial to customize your resume to each position. Here are some steps you can follow to write an effective resume for a relationship manager position:

1. Add your contact information

It's important to begin your resume with your contact information. This makes it easy for hiring managers and recruiters to know whose resume they're reading and contact you if they require further information. Include your name, phone number, e-mail address, and the city and province or territory you live in.

Related: How to Write a Resume

2. Write your professional summary

Your professional summary is a two- or three- sentence paragraph that highlights your work experience, relevant skills, education or certifications, and career achievements. You can also write about your professional ambitions and how they align with the mission statement or work culture of the company or organization you're applying to. It may help to examine the job posting to learn about the company and the kind of candidate they want to hire.

Related: A Guide to Writing a Resume Summary with Samples

3. Detail your work experience

Including your relevant work experience demonstrates that you've worked as a relationship manager or in a similar role before. It's best to begin with your current or most recent position, then list your other roles in reverse chronological order. Include your job title, the dates you worked in that role, the name of the organization, and the city and province or territory where you worked.

Under each entry, include three to five bullet points that describe your duties and achievements in that job. If the position wasn't a relationship management role, try to think of responsibilities you had that are similar to those of a relationship manager. You can also try to include quantifiable achievements, such as the percentage by which you increased communication efficiency by cutting down on unnecessary e-mails and acting as a liaison between different stakeholders.

4. List your skills

It's essential that you highlight your skills that recruiters and hiring managers are most likely to value. By listing these skills, you demonstrate that you have the necessary abilities to succeed in the role and you understand what skills an effective relationship manager requires. You can list your skills on one line or categorize them.

It's beneficial to include both hard and soft skills on your resume. Hard skills are often industry specific, and people generally learn them intentionally through on-the-job training or by taking a course. For example, a relationship manager might learn how to read an earnings report and convey that information to stakeholders with a presentation. Soft skills are often less defined, and people tend to learn them gradually through life experience. Some example of soft skills for relationship managers include teamwork, communication, and critical thinking.

Related: What Are Relationship-Building Skills? (With Examples)

5. Summarize your education

There are no mandatory academic qualifications for this role, but hiring managers and recruiters typically look for candidates with a bachelor's degree or a higher qualification. Some hiring managers may prefer candidates with an educational background in business administration, communications, or marketing. Others may want to hire somebody with a Master of Business Administration. You can list your education in reverse chronological order, and include any degrees you've earned, your major, and the name of the school or university you attended. You can also include any relevant certifications you've earned.

If you have fewer than three years of experience working as a relationship manager or in a related role, consider listing your education before your work experience. With little experience in the field, your educational qualifications become more important, so it can help to feature them more prominently on your resume.

6. Proofread your resume

A resume that's free of typographical and grammatical errors is more likely to impress hiring managers and recruiters, so it's critical to proofread your resume carefully. You can read it out loud or use a computer program that reads it to you. You can also consider asking a colleague, friend, or family member to read it for you.

Related: How to Improve the Employee vs. Employer Relationship

Resume template for relationship managers

One of the best ways to learn how to structure a resume is to use a template. This shows you how to format your resume and what information to include. Here's a resume template for a relationship manager with fewer than three years of experience:

[First name] [Last name], [Degree or certification if applicable]

[Phone number] | [E-mail address] | [City], [Province or territory]

Professional Summary

[Two to three sentences that highlight your years of experience, relevant skills, education, or certifications and achievements as an entry-level professional.]

Education

[Degree], [Major] | [Date of graduation]

[Name of School or University]

[Certification Name], [Host organization] - [Year completed or expiration date]

Experience

(For the most recent role, list five experience items. For previous roles, list three.)

[Job Title] | [Employment dates]

[Company Name] | [City], [Province or Territory]

  • (Strong verb) + what you did (more detail) + reason, outcome, or quantified results

  • [Job duty]

  • [Job duty]

  • [Job duty]

  • [Job duty]

[Job Title] | [Employment dates]

[Company Name] | [City], [Province or Territory]

  • (Strong verb) + what you did (more detail) + reason, outcome, or quantified results

  • [Job duty]

  • [Job duty]

Skills

[Skill] | [Skill] | [Skill] | [Skill] | [Skill] | [Skill]

Related: Relationship and Effect of Customer Service in Sales

Resume example for relationship managers

Resume examples can help you understand what kind of language and phrasing can help you demonstrate everything that makes you qualified for the role. They can also help you customize your own resume for a relationship manager role. Here's an example resume for a relationship manager with more than three years of experience:

Jennie Park

123-456-7890 | jennie.park@email.com | Toronto, ON

Professional Summary

Self-motivated and enthusiastic communicator with four years of experience as a Relationship Manager seeking a role within a large company. Looking for a position that expands my duties to liaising with different department heads, team leaders, and stakeholders, coordinating work on projects, and increasing efficiency.

Experience

Relationship Manager | October 2019–Current
Dynamic Global Connections Inc. | Toronto, Ontario

  • respond to stakeholder inquiries and concerns in a timely manner

  • identify key staff to cultivate constructive relationships

  • promote high-quality customer service processes

  • coordinate client lunches and meetings

  • analyze monthly proficiency reports

Assistant Relationship Manager | March 2017–June 2019
Supernova Management Holdings | Markham, Ontario

  • educated customers on a variety of products

  • managed sales team to execute optimal sales processes

  • recorded and organized customer inquiries, comments, and complaints

Skills

Communication | Organization | Teamwork | Business administration | Customer service

Education

Bachelor of Arts in English and Marketing | University of Newmarket

Newmarket, Ontario

Explore more articles